[German]Windows 8.1/10 checks for updates pending for installed app and download the updates from Windows store. Some users are receiving update error 0x80073CF0. If a restart doesn’t fix this error, here are a few other hints.
Downloaded App is damaged
A possible reason for this behavior is maybe a broken or damaged App download (caused by third party antivirus software). Try to inspect the folder:
for this downloades App file. My MVP colleague Ian Dixon has discussed this issue here. Deleting the cached file within the folder is a possible solution for this issue. Another approach is to stop Windows Update service and rename:
SoftwareDistribution to SoftwareDistribution.old
This could be done in an administrative command prompt (see Windows 10: Open command prompt window as administrator) using the following commands.
net stop wuauserv
rename c:\windows\SoftwareDistribution softwaredistribution.old
net start wuauserv
Press Enter key after entering each command. Then check, whether the App will be updated again.
Do a system file check
To assure that not a damaged Windows file is the root cause for this issue, try to run a system file check using (see Check and repair Windows system files and component store).
More things you can try
If the fixes proposed above, doesn’t cure the issue, you can check the following topics.
- If third party antivirus software or firewalls are installed, uninstall these tools and run a vendors clean tool. Reboot and check, if the issue is solved.
- Try to uninstall the app viel contextmenu and reinstall the app from store again. You may use also DISM in an administrative command prompt windows to uninstall the app (see this MS Technet article and here).
If the error can’t be solved, reset Windows.
Windows 10: Open command prompt window as administrator
How to decode Windows errors?
Windows 10: Analyze upgrade errors
Windows: How to decode update 0x8024…. errors
Windows 10: Store downloads causes error 0x80D05001
Windows 10: Dropping App Store Error 0x803F7003
Windows 10 Store stalls with error 0x80131500
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