Windows 10: Update error 0x8024a112

Sometimes Windows 10 refuse a restart during installing an update or a feature upgrade. Instead an error 0x8024a112 will be shown within the settings app. Here are a few details how to solve this issue.


I was facing this error recently during installing Windows 10 Insider Preview Build 15058. After selecting the button Restart now within the Windows Update Settings page I received an error 0x8024a112 and a restart was refused.

I got also a message ‘We’re having trouble restarting to finish the install. Try again in a little while. If you keep seeing this, try searching the web or contacting support for help. This error code might help: (0x8024a112)’

Needless to say, that it didn’t help to try it again. Also my blog post Windows: How to decode update 0x8024…. errors wasn’t too helpful, because the error code 0x8024a112 wasn’t documented in the sources I had access to.

My solution to fix update error 0x8024a112

Because Windows Update refuses to restart Windows I opened start menu, select On/off and the Restart in sub menu. This forced Windows 10 to shutdown successfully and reboot afterward. After login I went back to Windows Update in Settings app and tried to initiate a restart again. This time I was successful. I guess, that a service has been terminated or another update was waiting for restart and has blocked the restart feature. 

Similar articles:
Windows 10 Wiki
Windows: How to decode update 0x8024…. errors


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6 Responses to Windows 10: Update error 0x8024a112

  1. sidhanth says:


    Even i’m also facing same issue.After reading your blog i have done same process but it is not restarting or shutdowing.How can i solve this issue

    • guenni says:

      Press the power off switch for 10 seconds.

      Also open a command prompt windows and try the command

      shutdown.exe /s /t 0

      may help.

  2. Adam Garrison says:

    Would be great (yeah, as if) if Windows would actually tell you the NAME of the application on that page that pops up occasionally – “this application is preventing Windows from shutting down” – instead of just showing the exe’s icon, which is usually just a generic non-icon because the exe doesn’t have one. Then maybe we’d know what to look for when Windows FAILS to shut down.

  3. Car says:

    Update and Restart from Shut down… should be choosen. As simple as that.

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