Malwarebytes: Real time protection keeps turning off

[German]It seems that users of Malwarebytes security software was hidden by a strange issue. The real time protection keeps tuning off. An update shipped today seems to fixed the issue (till the next case).


Advertising


I’ve been pinged by a German user at Google+ – he noticed, the Malwarebytes is causing suddenly serious trouble – the real time protection keeps tuning off.

Update ends with null byte database

It seems, see this forum post, that an Malwarebytes update ended with MBDB data bases with a size of 0 bytes.


(Source: Malwarebytes forum)

Users affected worldwide

According to MalwareByte’s support forum (see this forum thread), many users has been affected. Malwarebytes software reports that the Real-Time Protection Layers are deactivated.

Malwarebytes V 3.1.2 Problem
(Source: Malwarebytes forum)

Not only version 3.1.2 was affected, other users are reporting the same with 3.0.6 (there is a support article Malwarebytes 3.0 Real-time protection layer turning off? addressing this old issue). 

(Source: Malwarebytes)

Users updating to version 3.1.2 can’t activate Real time protection. MalwareBytes has released an update (see MalwareBytes forum) which seems to fixed the issue.


Advertising



This entry was posted in Security, Windows and tagged , . Bookmark the permalink.

4 Responses to Malwarebytes: Real time protection keeps turning off

  1. This problem with Malwarebytes has being going on for months now.I have the Premium version,and many times a day get message Turn on real time protection.Every time i try turning it on have to re start my Laptop.This has been come a nusiance and have no protection when it is turned off.

  2. Ernie says:

    I have premium 3.2.2 and it still happens. I’m not a techie by any means so very explicit suggestions please.

  3. Jules says:

    What fixed this issue for me,
    Click on “Settings”
    Click on “Protection” tab
    Scroll down to “Updates”
    Click “On” to turn “Off”
    “Close” then “Quit” Malwarebytes (3.3.1)
    Manually update on Startup

Leave a Reply

Your email address will not be published. Required fields are marked *