Microsoft 365/Office365-Cloud-Störung (MO195050, 7.11.2019)

Kurze Frage an Nutzer von Microsoft 365-Cloud-Diensten. Gibt es aktuell Störungen bei diesen Diensten? Zumindest legt einen Statusmeldung von Microsoft so etwas nahe.

Ich bin gerade auf Twitter auf den brandaktuellen Post von @MSFT365Status zum 7.11.2019 gestoßen.

We're investigating access problems with some Microsoft 365 services. Please follow MO195050 in the admin center for more details. ^JP

— Microsoft 365 Status (@MSFT365Status) November 7, 2019

Die Statusseite für Office365.com meldet aktuell noch keine Störung. Allerdings laufen auf dieser Seite gerade Meldungen aus dem Senegal (?) ein, dass die Microsoft365-Dienste tot seien. Auf downdetector.com werden die letzten 24 Stunden allerdings nur wenige Störungsmeldungen angezeigt. Ich bin nicht sicher, ob der aktuelle Kommentar hier etwas mit der Störung zu tun hat.

Ergänzung: Auch der Azure-Support meldete vor zwei Stunden auf Twitter eine Störung der Dienste für West-Europa.

⚠️Engineers are investigating an issue impacting services in West Europe. More information and updates can be found on the Azure Status page at https://t.co/Dw19fIGsXf

— Azure Support (@AzureSupport) November 7, 2019

Auf der Azure-Statusseite findet sich aktuell (7. November 2019) folgender Störungstext, der sich konkret auf diese Störung bezieht. 

Service Availability – West Europe – Validating Mitigation

Starting at 02:40 UTC on 07 Nov 2019 a subset of customers in West Europe may experience difficulties connecting to resources hosted in this region. Engineers have determined that this is caused by an underlying Storage incident. Services that leverage Storage in this region may also be impacted. Customers using these services will receive communications in the Service Health section of their Azure Portal.

Update: Engineers have identified the issue and have rolled out a platform hotfix. They have confirmed customers are starting to see signs of recovery. We are continuing to monitor.

The next update will be provided by 10:00 UTC, or as events warrant.

Diese Meldung wurde zuletzt am 7. November 2019 um 09:03 UTC aktualisiert.

Es gibt wohl Probleme beim Zugriff auf den Speicher von Azure-Diensten, der einige Kunden in West-Europa betrifft. Das betrifft sowohl virtuelle Maschinen auf Microsoft Azure als auch sogenannte Speicherkonten, wo Daten in der Cloud abgelegt werden. Die Ursache ist wohl erkannt worden und ein Hotfix wird ausgerollt. Die Störung sollte also abklingen. Deutsche Nutzer scheinen eher nicht betroffen.

(Quelle: Azure-Status)

Größerer Ausfall?

Ergänzung: Blog-Leser Andreas hat mir inzwischen auch mehrere Statusmeldungen aus dem Portal per E-Mail zukommen lassen.

07.11.2019 08:03:19
Title: Unable to access Microsoft 365 services or features
User Impact: Users may be unable to access Microsoft 365 services or features.
More info: Power BI, Intune, SharePoint Online, and Microsoft Flow are confirmed to be affected.
Current status: We've confirmed that impact to Microsoft 365 services is due to an issue impacting the Azure environment in Western Europe. We're working on isolating the cause of the problem; though, we're continuing to see gradual recovery within the Azure environment. We expect that users accessing Power BI, Intune, SharePoint Online and Microsoft Flow in the affected region may be experiencing improved service performance.
Scope of impact: Any users accessing Azure-dependent Microsoft 365 services routed through our infrastructure in Western Europe may experience the effects of this service issue.
Start time: Thursday, November 7, 2019, at 2:40 AM UTC
Next update by: Thursday, November 7, 2019, at 9:00 AM UTC

-07.11.2019 06:53:29
Title: Unable to access Microsoft 365 services or features
User Impact: Users may be unable to access Microsoft 365 services or features.
More info: Power BI, Intune, SharePoint Online, and Microsoft Flow are confirmed to be affected.
Current status: Based off of our analysis, service appears to be recovering. We're reviewing telemetry and potential connectivity issues within the Azure environment to determine what's causing the problem and validate impact remediation.
Next up by: Thursday, November 7, 2019 at 7:00 AM UTC

-07.11.2019 06:35:59
Title: Unable to access Microsoft 365 services or features
User Impact: Users may be unable to access Microsoft 365 services or features.
More info: Power BI, Intune and SharePoint Online are confirmed to be affected.
Current status: We're investigating an issue in which users may be unable to access one or more Microsoft 365 services. We'll provide a status update within the next 30 minutes.

-07.11.2019 06:14:45
Title: Delays or problems loading OneDrive for Business content
User Impact: Users may experience intermittent delays or navigation errors when accessing OneDrive for Business content.
Current status: We've rerouted traffic to alternate infrastructure to provide relief for your users while we continue investigating the cause of the problem.
Scope of impact: Impact is specific to a subset of users who are served through the affected infrastructure.
Start time: Thursday, November 7, 2019, at 1:40 AM UTC
Next update by: Thursday, November 7, 2019, at 7:30 AM UTC

-07.11.2019 04:55:29
Title: Delays or problems loading OneDrive for Business content
User Impact: Users may experience intermittent delays or navigation errors when accessing OneDrive for Business content.
Current status: We're analyzing system logs to determine the next troubleshooting steps.
Scope of impact: Impact is specific to a subset of users who are served through the affected infrastructure.
Start time: Thursday, November 7, 2019, at 1:40 AM UTC
Next update by: Thursday, November 7, 2019, at 5:30 AM UTC

-07.11.2019 03:44:58
Title: Delays or problems loading OneDrive for Business content
User impact: Users may experience intermittent delays or navigation errors when accessing OneDrive for Business content.
Current Status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within one hour.

Irgendwie rappelt das die letzten 2 Wochen ziemlich häufig bei Microsofts Cloud-Gedöns. Irgend jemand von Euch betroffen?

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