[English]Zum 15. Juli 2020 hatten Outlook-Nutzer nicht nur das Problem, dass die Anwendung durch ein Update abstürzt. Einige Nutzer konnten sich mit Outlook auch nicht mehr an Exchange Online anmelden.
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Ich hatte über das Absturzproblem von Outlook (Click-2-run-Version) im Artikel Outlook stürzt mit Error 0xc0000005 ab, Workaround/Fix berichtet. Blog-Leser Andreas P. hat mir die Nacht dann dankenswerterweise noch die Statusmeldungen aus dem Administrator-Status-Dashboard für Office geschickt.
-15.07.2020 20:22:32
Title: Users experiencing Outlook connection issues and crashes
User Impact: Users may experience crashes or may be unable to access Exchange Online via Outlook.
More info: Our analysis indicates that Outlook on the web and mobile clients are unaffected. Users may be able to leverage those protocols as an alternative means to access email and service features while we remediate this problem.
Current status: We've identified the probable cause of the issue and are applying fixes. We've confirmed that our fixes are effective and users will experience service restoration as our solution reaches their respective environments; however, deployment to all affected users may take several hours to complete.
Scope of impact: This issue may potentially affect any of your users attempting to use Outlook.
Next update by: Wednesday, July 15, 2020, at 7:30 PM UTC
-15.07.2020 19:12:14
Title: Users experiencing Outlook connection issues and crashes
User Impact: Users may experience crashes or may be unable to access Exchange Online via Outlook.
More info: Our analysis indicates that Outlook on the web and mobile clients are unaffected. Users may be able to leverage those protocols as an alternative means to access email and service features while we remediate this problem.
Current status: Our initial review of the available data indicates that recently deployed updates are the likely source of the problem. We're performing an analysis of all recent service updates to isolate the underlying cause of the problem and to determine the most expedient means to restore service.
Scope of impact: This issue may potentially affect any of your users attempting to use Outlook.
Next update by: Wednesday, July 15, 2020, at 6:30 PM UTC
-15.07.2020 18:40:14
Title: Users experiencing Outlook connection issues and crashes
User Impact: Users may experience crashes or may be unable to access Exchange Online via Outlook.
More info: Our analysis indicates that Outlook on the web and mobile clients are unaffected. Users may be able to leverage those protocols as an alternative means to access email and service features while we remediate this problem.
Current status: We're analyzing the available data to isolate the source of the problem.
Scope of impact: This issue may potentially affect any of your users attempting to use Outlook.
Next update by: Wednesday, July 15, 2020, at 5:30 PM UTC
-15.07.2020 18:20:49
Title: Users experiencing Outlook connection issues and crashes
User Impact: Users may experience crashes or may be unable to access Exchange Online via Outlook.
Current status: We're investigating a potential issue in which users may experience crashes or may be unable to access Exchange Online via Outlook. We'll provide an update in 30 minutes.
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sowas ähnliches ist mir schon letzten Monat aufgefallen als ich versucht hatte Exchange Konten auf ein Mobil Device unter der Outlook App einzurichten.
Es erschien jedes mal beim Verbindungsaufbau die Fehlermeldung das der Service nicht verfügbar ist.
Egal ob iOS oder Android…
Es geht hier doch gerade nicht um die App..