Noch ein kurzer Nachtrag, auch am 29. Juli 2022 gab es eine Störung bei den Diensten von Microsoft 365 – die letzte Störung hatte ich ja am 28. Juli gemeldet (siehe Auch Microsoft 365-Dienste gestört (28. Juli 2022)).
Anzeige
Blog-Leser Andreas P. hat mich Samstag-Morgen per Mail mit den notwendigen Details versorgt.
Published Time: 29.07.2022 19:21:02
Title: Some users may experience intermittent connectivity issues
User Impact: Users may experience intermittent connectivity issues when attempting to connect to Microsoft 365 services.
More info: Impacted scenarios included, but are not limited to:
– Inability to join Microsoft Teams calls and meetings
– Degraded audio and visual quality during Microsoft Teams calls and meetings
– Inability to access the Exchange Online service through all protocol methods
– Delays accessing the capacity settings page via the Power BI admin portal
Current status: Our telemetry continues to indicate that our services are performing as expected. We continue to monitor the environment to ensure that the issue doesn't reoccur.
Scope of impact: This issue could have impacted any region intermittently; however, the regions surrounding South Africa, Brazil, North America, Canada, Japan and Korea saw the greatest levels of impact.
Start time: Friday, July 29, 2022, at 10:30 AM UTC
Root cause: An unexpected increase in user requests resulted in network congestion.
Next update by: Friday, July 29, 2022, at 8:00 PM UTC
Published Time: 29.07.2022 17:53:18
Title: Some users may experience intermittent connectivity issues
User Impact: Users may experience intermittent connectivity issues when attempting to connect to Microsoft 365 services.
More info: Impacted scenarios include, but are not limited to:
– Inability to join Microsoft Teams calls and meetings
– Degraded audio and visual quality during Microsoft Teams calls and meetings
– Inability to access the Exchange Online service through all protocol methods
– Delays accessing the capacity settings page via the Power BI admin portal
Current status: Our monitoring telemetry indicates that the issue has recovered. We're continuing to actively monitor the environment and perform a set of proactive changes to prevent this type of issue from reoccurring.
Scope of impact: This issue is specific to a subset of traffic routed through infrastructure in South Africa, Brazil, North America, Canada, Japan and Korea. This issue is also causing impact for users located in regions surrounding the infrastructure hosted in those locations.
Start time: Friday, July 29, 2022, at 10:30 AM UTC
Root cause: An unexpected increase in user requests resulted in network congestion.
Next update by: Friday, July 29, 2022, at 5:30 PM UTC
Published Time: 29.07.2022 16:29:14
Title: Some users may experience intermittent connectivity issues
User Impact: Users may experience intermittent connectivity issues when attempting to connect to Microsoft 365 services.
More info: Impacted scenarios include, but are not limited to:
– unable to join Microsoft Teams calls and meetings
– degraded audio and visual quality during Microsoft Teams calls and meetings
– unable to access the Exchange Online service through all protocol methods
– delays to access of capacity settings page via the Power BI admin portal
Current status: We're continuing to review traffic patterns and are applying mitigation actions where we identify isolated increases in user requests that are contributing to the network congestion.
Scope of impact: This issue is specific to a subset of traffic routed through infrastructure in South Africa, Brazil, North America, Canada, Japan and Korea. This results in impact for users located in surrounding regions of this infrastructure.
Next update by: Friday, July 29, 2022, at 4:30 PM UTC
Published Time: 29.07.2022 14:41:03
Title: Some users in South Africa and Brazil may experience intermittent connectivity issues
User Impact: Users located in South Africa and Brazil may experience intermittent connectivity issues with Microsoft 365 services.
More info: Impacted scenarios include, but are not limited to:
– unable to join Microsoft Teams calls and meetings
– degraded audio and visual quality during Microsoft Teams calls and meetings
– unable to access the Exchange Online service through all protocol methods
– delays to access of capacity settings page via the Power BI admin portal
Current status: We've identified that an unexpected increase in user requests is contributing to impact. We're analyzing traffic patterns to assist our investigation.
Scope of impact: This issue is specific to a subset of traffic routed through infrastructure in South Africa and Brazil. This results in impact for users located in surrounding regions of this infrastructure.
Next update by: Friday, July 29, 2022, at 2:30 PM UTC
Published Time: 29.07.2022 13:59:50
Title: Some users in South Africa may experience intermittent connectivity issues
User Impact: Users located in South Africa may experience intermittent connectivity issues when accessing Microsoft 365 services.
More info: Impacted scenarios include, but are not limited to:
– unable to join Microsoft Teams calls and meetings
– degraded audio and visual quality during Microsoft Teams calls and meetings
– unable to access the Exchange Online service through all protocol methods
Current status: We've identified a potential networking issue resulting in impact. We're reviewing service monitoring telemetry to verify that this is the root cause, before formulating a plan for remediation.
Scope of impact: Impact is specific to some users who are served through the affected infrastructure in South Africa.
Next update time: Friday, July 29, 2022, at 1:30 PM UTC
Hier noch ein Auszug über mehrere Tage – es ruckelt ganz schön oft in der Microsoft Cloud.
Published Time: 29.07.2022 02:22:56
Title: Some users intermittently can't send or open email messages via the Outlook desktop client and Outlook on the web
User Impact: Some users are intermittently unable to send or open email via the Outlook desktop client and Outlook on the web.
More info: Affected users receive a Non-Delivery Report (NDR) when attempting to send email messages, but the message still arrives for the intended recipient(s). Depending on the client leveraged, NDRs may contain the following messages:
"This message could not be sent. Try sending the message again later, or contact your network administrator."
"Your message did not reach some or all of the intended recipients."
Users can validate that they're affected by this event by reviewing the NDR and finding "HResult (0x8004010F)" within the error message.
Current status: We've confirmed in our testing environment that reverting the offending update resolves the underlining issue, and have initiated the process to the rest of the affected service environment. We're monitoring the progress of the revert throughout the upcoming weekend and anticipate that impact should be remediated by Monday, August 1, 2022.
Scope of impact: This issue impacts some users attempting to send email messages via the Outlook desktop client and Outlook on the web.
Start time: Tuesday, July 12, 2022, at 12:00 AM UTC
Estimated time to resolve: We anticipate reverting the update will be completed by Monday, August 1, 2022.
Root cause: A recent update intended to optimize traffic load balancing and improve email transport times introduced a code issue that's leading to impact.
Next update by: Monday, August 1, 2022, at 7:30 PM UTC
Published Time: 28.07.2022 02:10:31
Title: Some users intermittently can't send or open email messages via the Outlook desktop client and Outlook on the web
User Impact: Users are intermittently unable to send or open email via the Outlook desktop client and Outlook on the web.
More info: Affected senders receive a Non-Delivery Report (NDR) when attempting to send email messages. Depending on the client leveraged, NDRs may contain the following messages:
"This message could not be sent. Try sending the message again later, or contact your network administrator." or "Your message did not reach some or all of the intended recipients."
Additionally, users may see delays or failures when opening messages or attachments in Outlook on the web with the associated errors:
"Your message cannot be displayed" and "Please check on your network or tried again later"
Current status: We're continuing to monitor as we're reverting the offending update in our testing environment to ensure it repairs the problem without causing additional unforeseen impact. Once the validation is successful, we'll initiate the revert to the impacted environment to resolve the issue.
Scope of impact: Your organization is affected by this event, and this issue impacts some users attempting to send or open email messages via the Outlook desktop client and Outlook on the web.
Start time: Tuesday, July 12, 2022, at 12:00 AM UTC
Root cause: A recent update intended to optimize traffic load balancing and improve email transport times introduced a code issue that's leading to impact.
Next update by: Friday, July 29, 2022, at 1:30 AM UTC
Published Time: 27.07.2022 19:28:05
Title: Some users are unable to send email messages via the Outlook desktop client and Outlook on the web
User Impact: Some users are unable to send email messages via the Outlook desktop client and Outlook on the web.
More info: Affected users receive a Non-Delivery Report (NDR) when attempting to send email messages. Depending on the client leveraged, NDRs may contain the following messages:
"This message could not be sent. Try sending the message again later, or contact your network administrator."
"Your message did not reach some or all of the intended recipients."
Current status: We've confirmed that the recent update intended to optimize traffic load balancing introduced a code issue that's causing this problem. We're reverting this update to remediate impact.
Scope of impact: Your organization is affected by this event, and this issue impacts some users attempting to send email messages via the Outlook desktop client and Outlook on the web.
Root cause: A recent update intended to optimize traffic load balancing and improve email transport times introduced a code issue that's leading to impact.
Next update by: Thursday, July 28, 2022, at 1:30 AM UTC
Published Time: 27.07.2022 01:29:21
Title: Some users are unable to send email messages via the Outlook desktop client and Outlook on the web
User Impact: Some users are unable to send email messages via the Outlook desktop client and Outlook on the web.
More info: Affected users receive a Non-Delivery Report (NDR) when attempting to send email messages. Depending on the client leveraged, NDRs may contain the following messages:
"This message could not be sent. Try sending the message again later, or contact your network administrator."
"Your message did not reach some or all of the intended recipients."
Current status: We're continuing our investigation of sample NDRs and the aforementioned update to identify the most effective path forward to remediation. We'll provide a remediation timeline once it becomes available.
Scope of impact: Your organization is affected by this event, and this issue impacts some users attempting to send email messages via the Outlook desktop client and Outlook on the web.
Root cause: A recent update intended to optimize traffic load balancing may have introduced a regression that's leading to impact.
Next update by: Wednesday, July 27, 2022, at 7:00 PM UTC
Published Time: 26.07.2022 23:18:28
Title: Some users are unable to send email messages via the Outlook desktop client and Outlook on the web
User Impact: Some users are unable to send email messages via the Outlook desktop client and Outlook on the web.
More info: Affected users receive a Non-Delivery Report (NDR) when attempting to send email messages. Depending on the client leveraged, NDRs may contain the following messages:
"This message could not be sent. Try sending the message again later, or contact your network administrator."
"Your message did not reach some or all of the intended recipients."
Current status: Our investigation of sample NDRs provided by affected users indicates that a recent update intended to optimize traffic load balancing may have introduced a regression that's leading to impact. We're reviewing the potentially offending update to confirm our findings and determine a path forward to remediation.
Scope of impact: Your organization is affected by this event, and this issue impacts some users attempting to send email messages via the Outlook desktop client and Outlook on the web.
Next update by: Wednesday, July 27, 2022, at 1:00 AM UTC
Published Time: 26.07.2022 19:21:20
Title: Some users are unable to send email messages via the Outlook desktop client and Outlook on the web
User Impact: Some users are unable to send email messages via the Outlook desktop client and Outlook on the web.
More info: Affected users receive a Non-Delivery Report (NDR) when attempting to send email messages. Depending on the client leveraged, NDRs may contain the following messages:
"This message could not be sent. Try sending the message again later, or contact your network administrator."
"Your message did not reach some or all of the intended recipients."
Current status: We're continuing to examine message details from sample NDRs provided by affected users. Additionally, we're exploring whether a possible save conflict within the email-sending process may be contributing to the impact.
Scope of impact: Your organization is affected by this event, and this issue impacts some users attempting to send email messages via the Outlook desktop client and Outlook on the web.
Next update by: Tuesday, July 26, 2022, at 11:00 PM UTC
Published Time: 26.07.2022 17:59:35
Title: Some users are unable to send email messages via the Outlook desktop client and Outlook on the web
User Impact: Some users are unable to send email messages via the Outlook desktop client and Outlook on the web.
More info: Affected users receive a Non-Delivery Report (NDR) when attempting to send email messages. Depending on the client leveraged, NDRs may contain the following messages:
"This message could not be sent. Try sending the message again later, or contact your network administrator."
"Your message did not reach some or all of the intended recipients."
Current status: We're analyzing details from sample NDRs received by some affected users so we can further understand the issue and determine our next steps toward remediation.
Scope of impact: Your organization is affected by this event, and this issue impacts some users attempting to send email messages via the Outlook desktop client and Outlook on the web.
Next update by: Tuesday, July 26, 2022, at 6:00 PM UTC
Published Time: 26.07.2022 16:03:43
Title: Some users receive a Non-Delivery Report (NDR) when attempting to send email messages
User Impact: Users receive a Non-Delivery Report (NDR) when attempting to send email messages.
Current status: We're analyzing system logs to determine our next troubleshooting steps.
Scope of impact: Your organization is affected by this event, and this issue may impact any user sending email messages.
Next update by: Tuesday, July 26, 2022, at 4:00 PM UTC
Anzeige
