Kurzer Hinweis an Nutzer von Microsoft 365 – zum 24. April 2023 ist wohl die Suche bei diversen Microsoft-Diensten gestört. Microsoft hat zumindest vor einigen Stunden (12:17 Uhr) mitgeteilt, dass man entsprechende Berichte untersucht, nach denen Nutzer nicht mehr in der Lage sind, die Suchfunktion in mehreren Microsoft 365-Diensten zu verwenden. Vor gut 40 Minuten hieß es dann, dass man einen "Fix entwickelt habe", der nun ausgerollt werde. Ergänzung (25. April 2023): Meldung "Service degradation".
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Die Informationen über die Störungen der Suchfunktion in der Microsoft Cloud findet sich auf Twitter – siehe folgende Tweets. Die Reaktion eines Nutzers ist dazu einfach köstlich – noch einige Leute rauswerfen, dann klappt es besser.
Auf allestoerungen.de gibt es seit heute 10:00 Uhr einige Störungsmeldungen, aber nichts gravierendes. Administratoren können den Status im Microsoft 365 Admin Center unter MO545600 einsehen. Jemand betroffen?
Störungen bei Microsoft 365 scheinen in letzter Zeit häufiger zu passieren. Letzte Woche hatte ich im Beitrag Microsoft 365 gestört – Apps fehlen sporadisch (20. April 2023) berichtet, dass Nutzern Web-Apps aus Office 365 beim Aufruf von der betreffenden Seite nicht mehr angeboten werden. (via Bleeping Computer)
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Neuer Status zum 25. April 2023
Ergänzung: Das Thema scheint noch nicht ausgestanden. Blog-Leser Andreas P. hat mir vom 25. April 2023, morgens folgenden Auszug aus dem Statusbereich geschickt:
14:27
Share: Incident: MO545600, impacted service: Microsoft 365 suite, impacted feature: Portal, current status is: Service degradationPublished Time: 25.04.2023 06:29:03
Title: Some users may be unable to use the search functionality in multiple Microsoft 365 services
User impact: Users may be unable to use the search functionality in multiple Microsoft 365 services.
More info: Impacted services include, but are not limited to:
– Microsoft Teams
– SharePoint Online
– Outlook desktop client
– Outlook on the WebCurrent status: As part of our staged work to implement mitigations, we're working to perform a targeted configuration change and validate the update on a limited portion of infrastructure. This is intended to prevent further crashes from occurring when the service attempts to process a search query. Due to the complexity of the issue, it's taking some additional time to fully analyze and validate these mitigations. In parallel, we're continuing to further develop additional changes that may allow us to expedite the fix and restore search functionality.
Scope of impact: Impact is specific to some users who are served through the affected infrastructure. Customers hosted in any worldwide region may experience impact related to this event; though, the degree of impact can vary. Additionally, we've confirmed that there is no impact to any Government Cloud environments.
Start time: Monday, April 24, 2023, at 7:30 AM UTC.
Next update by: Tuesday, April 25, 2023, at 5:30 AM UTC.
Published Time: 25.04.2023 05:26:18
Title: Some users may be unable to use the search functionality in multiple Microsoft 365 services
User impact: Users may be unable to use the search functionality in multiple Microsoft 365 services.
More info: Impacted services include, but are not limited to:
– Microsoft Teams
– SharePoint Online
– Outlook desktop client
– Outlook on the WebCurrent status: Due to the complexity of the issue, it's taking some additional time to fully analyze and validate the results of our recent changes. In parallel, we're continuing to further develop additional changes that may allow us to expedite the fix and restore search functionality. We understand the impact this issue can have on your organization, and we appreciate your partnership and patience as we work to safely resolve the problem as swiftly as possible.
Scope of impact: Impact is specific to some users who are served through the affected infrastructure. Customers hosted in any worldwide region may experience impact related to this event; though, the degree of impact can vary. Additionally, we've confirmed that there is no impact to any Government Cloud environments.
Start time: Monday, April 24, 2023, at 7:30 AM UTC.
Next update by: Tuesday, April 25, 2023, at 4:30 AM UTC.
Published Time: 25.04.2023 04:30:14
Title: Some users may be unable to use the search functionality in multiple Microsoft 365 services
User impact: Users may be unable to use the search functionality in multiple Microsoft 365 services.
More info: Impacted services include, but are not limited to:
– Microsoft Teams
– SharePoint Online
– Outlook desktop client
– Outlook on the WebCurrent status: We're analyzing the results of our recent changes to validate the efficacy of the mitigation and working to develop any additional workstreams that may allow us to expedite the fix. We understand the level of impact an issue like this can have on your organization, and we want to assure you that we're devoting all available resources to restore the user experience as swiftly as possible.
Scope of impact: Impact is specific to some users who are served through the affected infrastructure. Customers hosted in any worldwide region may experience impact related to this event; though, the degree of impact can vary. Additionally, we've confirmed that there is no impact to any Government Cloud environments.
Start time: Monday, April 24, 2023, at 7:30 AM UTC.
Next update by: Tuesday, April 25, 2023, at 3:30 AM UTC.
Published Time: 25.04.2023 03:30:14
Title: Some users may be unable to use the search functionality in multiple Microsoft 365 services
User impact: Users may be unable to use the search functionality in multiple Microsoft 365 services.
More info: Impacted services include, but are not limited to:
– Microsoft Teams
– SharePoint Online
– Outlook desktop client
– Outlook on the WebCurrent status: As our mitigation work is continuing through multiple stages, we're closely monitoring telemetry signals and confirmation from customers. We understand the level of impact an issue like this can have on your organization, and we want to assure you that we're devoting all available resources to restore the user experience as swiftly as possible. In parallel, we're continuing to work through the validation process for our long-term primary fix and investigating any additional workstreams to expedite resolution.
Scope of impact: Impact is specific to some users who are served through the affected infrastructure. Customers hosted in any worldwide region may experience impact related to this event; though, the degree of impact can vary. Additionally, we've confirmed that there is no impact to any Government Cloud environments.
Start time: Monday, April 24, 2023, at 7:30 AM UTC.
Next update by: Tuesday, April 25, 2023, at 2:30 AM UTC.
Published Time: 25.04.2023 02:31:31
Title: Some users may be unable to use the search functionality in multiple Microsoft 365 services
User impact: Users may be unable to use the search functionality in multiple Microsoft 365 services.
More info: Impacted services include, but are not limited to:
– Microsoft Teams
– SharePoint Online
– Outlook desktop client
– Outlook on the WebCurrent status: We've now validated and are working to implement multiple changes, which include the previously communicated interim change. We're continuing our work to implement the changes as we closely monitor telemetry signals across affected infrastructure. This process is occurring in multiple stages, and we'll provide time for completion as soon as it becomes available. Some customers may see mitigation as the changes reach their environment. In parallel, we're continuing to work through the validation process for our long-term primary fix.
Scope of impact: Impact is specific to some users who are served through the affected infrastructure. Customers hosted in any worldwide region may experience impact related to this event; though, the degree of impact can vary. Additionally, we've confirmed that there is no impact to any Government Cloud environments.
Start time: Monday, April 24, 2023, at 7:30 AM UTC.
Next update by: Tuesday, April 25, 2023, at 1:30 AM UTC.
Published Time: 25.04.2023 01:28:20
Title: Some users may be unable to use the search functionality in multiple Microsoft 365 services
User impact: Users may be unable to use the search functionality in multiple Microsoft 365 services.
More info: Impacted services include, but are not limited to:
– Microsoft Teams
– SharePoint Online
– Outlook desktop client
– Outlook on the WebCurrent status: We're seeing positive telemetry signals from our interim change after rolling it out to a limited portion of affected infrastructure. We're proceeding with deploying the interim change across all affected infrastructure and anticipate this will be completed around Monday, April 25, 2023, at 1:00 AM UTC. This interim fix is intended to improve the user experience; however, it may not fully return the expected search behavior. In parallel, we're continuing to work through the validation process for our primary fix.
Scope of impact: Impact is specific to some users who are served through the affected infrastructure. Customers hosted in any worldwide region may experience impact related to this event; though, the degree of impact can vary.
Start time: Monday, April 24, 2023, at 7:30 AM UTC.
Next update by: Tuesday, April 25, 2023, at 12:30 AM UTC.
Published Time: 25.04.2023 00:27:06
Title: Some users may be unable to use the search functionality in multiple Microsoft 365 services
User impact: Users may be unable to use the search functionality in multiple Microsoft 365 services.
More info: Impacted services include, but are not limited to:
– Microsoft Teams
– SharePoint Online
– Outlook desktop client
– Outlook on the WebCurrent status: We've encountered an additional delay in our primary fix and are focused on resuming our validation process as soon as possible. Additionally, our interim change has completed its validation process and we expect to start applying this change to affected infrastructure within the next 30 minutes. This change is intended to improve the user experience, however, may not fully return the expected search behavior.
Scope of impact: Impact is specific to some users who are served through the affected infrastructure. Customers hosted in any worldwide region may experience impact related to this event; though, the degree of impact can vary.
Start time: Monday, April 24, 2023, at 7:30 AM UTC
Next update by: Monday, April 24, 2023, at 11:30 PM UTC
Published Time: 24.04.2023 23:22:26
Title: Some users may be unable to use the search functionality in multiple Microsoft 365 services
User impact: Users may be unable to use the search functionality in multiple Microsoft 365 services.
More info: Impacted services include, but are not limited to:
– Microsoft Teams
– SharePoint Online
– Outlook desktop client
– Outlook on the WebCurrent status: Our validations are progressing successfully, and we anticipate will complete within the next 30-60 minutes. Additionally, we're testing another change, which has shown some positive results and we're working to apply this change to a broader scope of impacted users to determine its efficacy.
Scope of impact: Impact is specific to some users who are served through the affected infrastructure. Customers hosted in any worldwide region may experience impact related to this event; though, the degree of impact can vary.
Start time: Monday, April 24, 2023, at 7:30 AM UTC
Next update by: Monday, April 24, 2023, at 10:30 PM UTC
Published Time: 24.04.2023 22:29:51
Title: Some users may be unable to use the search functionality in multiple Microsoft 365 services
User impact: Users may be unable to use the search functionality in multiple Microsoft 365 services.
More info: Impacted services include, but are not limited to:
– Microsoft Teams
– SharePoint Online
– Outlook desktop client
– Outlook on the WebCurrent status: We're focusing on completing our validation steps in order to deploy the fix to all affected infrastructure. While we continue to make progress, we anticipate this process will require another 60-90 minutes to complete.
Scope of impact: Impact is specific to some users who are served through the affected infrastructure. Customers hosted in any worldwide region may experience impact related to this event; though, the degree of impact can vary.
Start time: Monday, April 24, 2023, at 7:30 AM UTC
Next update by: Monday, April 24, 2023, at 9:30 PM UTC
Published Time: 24.04.2023 21:28:14
Title: Some users may be unable to use the search functionality in multiple Microsoft 365 services
User impact: Users may be unable to use the search functionality in multiple Microsoft 365 services.
More info: Impacted services include, but are not limited to:
– Microsoft Teams
– SharePoint Online
– Outlook desktop client
– Outlook on the WebCurrent status: Our testing of the fix is progressing, and we'll provide an estimated completion timeline as soon as possible. While we did see some positive results from our ECS change, we determined further changes could result in issues with our primary fix and are therefore exploring other avenues for more immediate relief.
Scope of impact: Impact is specific to some users who are served through the affected infrastructure. Customers hosted in any worldwide region may experience impact related to this event; though, the degree of impact can vary.
Start time: Monday, April 24, 2023, at 7:30 AM UTC
Next update by: Monday, April 24, 2023, at 8:30 PM UTC
Published Time: 24.04.2023 20:25:53
Title: Some users may be unable to use the search functionality in multiple Microsoft 365 services
User impact: Users may be unable to use the search functionality in multiple Microsoft 365 services.
More info: Impacted services include, but are not limited to:
– Microsoft Teams
– SharePoint Online
– Outlook desktop client
– Outlook on the WebCurrent status: We've resumed our final testing of the fix, though additional time is needed for validation, and we'll provide an estimated completion timeline as soon as one becomes available. We're also continuing to see positive results from our interim ECS configuration change and evaluating further updates to this change to improve the user experience.
Scope of impact: Impact is specific to some users who are served through the affected infrastructure.
Start time: Monday, April 24, 2023, at 7:30 AM UTC
Next update by: Monday, April 24, 2023, at 7:30 PM UTC
Published Time: 24.04.2023 19:29:52
Title: Some users may be unable to use the search functionality in multiple Microsoft 365 services
User impact: Users may be unable to use the search functionality in multiple Microsoft 365 services.
More info: Impacted services include, but are not limited to:
– Microsoft Teams
– SharePoint Online
– Outlook desktop client
– Outlook on the WebCurrent status: We've encountered some delays in our final testing of the fix, though we expect to be completed shortly. In the interim, we've deployed a change intended to improve search result behavior and we're monitoring to determine its impact to search results.
Scope of impact: Impact is specific to some users who are served through the affected infrastructure.
Start time: Monday, April 24, 2023, at 7:30 AM UTC
Next update by: Monday, April 24, 2023, at 6:30 PM UTC
Published Time: 24.04.2023 18:29:11
Title: Some users may be unable to use the search functionality in multiple Microsoft 365 services
User impact: Users may be unable to use the search functionality in multiple Microsoft 365 services.
More info: Impacted services include, but are not limited to:
– Microsoft Teams
– SharePoint Online
– Outlook desktop client
– Outlook on the WebCurrent status: We've performing the final stages of our internal testing of the fix, which we expect to complete within the next 60 minutes. If successful, it will be applied across the affected environments to mitigate impact.
Scope of impact: Impact is specific to some users who are served through the affected infrastructure.
Start time: Monday, April 24, 2023, at 7:30 AM UTC
Next update by: Monday, April 24, 2023, at 5:30 PM UTC
Published Time: 24.04.2023 17:26:31
Title: Some users may be unable to use the search functionality in multiple Microsoft 365 services
User impact: Users may be unable to use the search functionality in multiple Microsoft 365 services.
More info: Impacted services include, but are not limited to:
– Microsoft Teams
– SharePoint Online
– Outlook desktop client
– Outlook on the WebCurrent status: We're performing additional validations on the internal code fix to ensure that it has the intended effect once deployed across the affected environment. We're also exploring other avenues in parallel with the ECS change, as a more expedient means to improve the user experience.
Scope of impact: Impact is specific to some users who are served through the affected infrastructure.
Start time: Monday, April 24, 2023, at 7:30 AM UTC
Next update by: Monday, April 24, 2023, at 4:30 PM UTC
Published Time: 24.04.2023 16:31:23
Title: Some users may be unable to use the search functionality in multiple Microsoft 365 services
User impact: Users may be unable to use the search functionality in multiple Microsoft 365 services.
More info: Impacted services include, but are not limited to:
– Microsoft Teams
– SharePoint Online
– Outlook desktop client
– Outlook on the WebCurrent status: We're on schedule with the internal code fix testing. In addition, we're continuing to evaluate the Enterprise Configuration Service (ECS) configuration change as remediation method.
Scope of impact: Impact is specific to some users who are served through the affected infrastructure.
Start time: Monday, April 24, 2023, at 7:30 AM UTC
Next update by: Monday, April 24, 2023, at 3:30 PM UTC
Published Time: 24.04.2023 16:13:51
We're continuing to test the fix within our internal test environment to confirm if it will mitigate the impact. In parallel, we're investigating if disabling a specific Enterprise Configuration Service (ECS) configuration will resolve the impact.
This quick update is designed to give the latest information on this issue.
Published Time: 24.04.2023 15:27:31
Title: Some users may be unable to use the search functionality in multiple Microsoft 365 services
User impact: Users may be unable to use the search functionality in multiple Microsoft 365 services.
More info: Impacted services include, but are not limited to:
– Microsoft Teams
– SharePoint Online
– Outlook desktop client
– Outlook on the WebCurrent status: We've developed a fix to address the impact to the search feature, which we're currently validating internally to ensure it is efficient before deploying. Additionally, we're exploring if an ECS configuration change may provide quicker relief.
Scope of impact: Impact is specific to some users who are served through the affected infrastructure.
Start time: Monday, April 24, 2023, at 7:30 AM UTC
Next update by: Monday, April 24, 2023, at 2:30 PM UTC
Published Time: 24.04.2023 15:01:13
We've identified two potential mitigation actions and are testing these before we apply them to the affected infrastructure.
This quick update is designed to give the latest information on this issue.
Published Time: 24.04.2023 14:29:47
Title: Some users may be unable to use the search functionality in multiple Microsoft 365 services
User impact: Users may be unable to use the search functionality in multiple Microsoft 365 services.
More info: Impacted services include, but are not limited to:
– Microsoft Teams
– SharePoint Online
– Outlook desktop client
– Outlook on the WebCurrent status: We're establishing if applying a previous working system build will improve the search functionality. Additionally, we continue to investigate if a recent configuration change has resulted in impact.
Scope of impact: Impact is specific to some users who are served through the affected infrastructure.
Next update by: Monday, April 24, 2023, at 1:30 PM UTC
Published Time: 24.04.2023 14:08:53
We've determined that the issue is in a specific "Bottom up" query. Disabling this specific feature would unlikely improve the search functionality, so we're reviewing past changes and fixes to determine our next steps.
This quick update is designed to give the latest information on this issue.
Published Time: 24.04.2023 13:42:36
Title: Some users may be unable to use the search functionality in multiple Microsoft 365 services
User impact: Users may be unable to use the search functionality in multiple Microsoft 365 services.
More info: Impacted services include, but are not limited to:
– Microsoft Teams
– SharePoint Online
– Outlook desktop client
– Outlook on the WebCurrent status: We're analzying service telemetry to determine the source of impact. Additionally, we're reviewing whether disabling a specific feature can mitigate impact.
Scope of impact: Impact is specific to some users who are served through the affected infrastructure.
Next update by: Monday, April 24, 2023, at 12:30 PM UTC
Published Time: 24.04.2023 13:01:47
Title: Some users may be unable to use the search functionality in multiple Microsoft 365 services
User impact: Users may be unable to use the search functionality in multiple Microsoft 365 services.
More info: Impacted services include, but are not limited to:
– Microsoft Teams
– SharePoint Online
– Outlook desktop client
– Outlook on the WebCurrent status: We're analzying service telemetry to determine the source of impact and develop a mitigation plan.
Scope of impact: Impact is specific to some users who are served through the affected infrastructure.
Next update by: Monday, April 24, 2023, at 1:00 PM UTC
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