{"id":224566,"date":"2019-11-04T12:51:11","date_gmt":"2019-11-04T11:51:11","guid":{"rendered":"https:\/\/www.borncity.com\/blog\/?p=224566"},"modified":"2021-09-25T23:49:50","modified_gmt":"2021-09-25T21:49:50","slug":"office365-aktuell-gestrt","status":"publish","type":"post","link":"https:\/\/borncity.com\/blog\/2019\/11\/04\/office365-aktuell-gestrt\/","title":{"rendered":"Office365 aktuell gest&ouml;rt: EX194748 (4.11.2019)?"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" style=\"float: left; margin: 0px 10px 0px 0px; display: inline;\" src=\"https:\/\/borncity.com\/blog\/wp-content\/uploads\/2014\/02\/OneDrive.jpg\" width=\"58\" height=\"56\" align=\"left\" \/>Aktuell scheint es wieder eine St\u00f6rung bei Microsofts Dienst Office365 zu geben. Nutzer in Deutschland k\u00f6nnen sich nicht anmelden und werden immer wieder zur Anmeldung aufgefordert. <strong>Erg\u00e4nzung:<\/strong> Es gibt eine Statusmeldung unter EX194748, die ich im Text hinzugef\u00fcgt habe. Die St\u00f6rung h\u00e4lt auch am 5.11.2019 an &#8211; ein Status-Update ist wohl f\u00fcr 8:00 Uhr geplant.<\/p>\n<p><!--more--><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/vg07.met.vgwort.de\/na\/f3ac74218c0c4b92990f244c215adc41\" alt=\"\" width=\"1\" height=\"1\" \/>Blog-Leser F. M. hat sich bei mir per E-Mail gemeldet und von wiederkehrenden Anmeldeaufforderungen innerhalb Outlook berichtet (danke daf\u00fcr). Es betrifft seine Benutzer in Deutschland. Auf <a href=\"https:\/\/web.archive.org\/web\/20210806150629\/https:\/\/xn--allestrungen-9ib.de\/stoerung\/office-365\/\" target=\"_blank\" rel=\"noopener noreferrer\">allestoerungen.de<\/a> findet sich ein St\u00f6rungspeak, der ab 11:00 Uhr auftritt, aber bereits wieder am Abklingen ist.<\/p>\n<p><img decoding=\"async\" title=\"Office365-St\u00f6rung 4.11.2019\" src=\"https:\/\/i.imgur.com\/0LkbD1d.jpg\" alt=\"Office365-St\u00f6rung 4.11.2019\" \/><\/p>\n<p>Der Blog-Leser schreibt, dass im Microsoft 365 Admin Center nur die Information \"Can not connect to Mailbox\" mit EX194748 angezeigt werde. Auf Twitter bzw. Dienststatus von Office wird aktuell seitens MS noch nichts kommuniziert. Der Leser fragt, ob ich irgendwelche Infos habe. Da ich da keine Aktivit\u00e4ten drin habe, bin ich da au\u00dfen vor, gebe das aber an die Blog-Leserschaft weiter. Gibt es weitere Betroffene?<\/p>\n<h2>Erg\u00e4nzung: St\u00f6rungsmeldung EX194748 verf\u00fcgbar<\/h2>\n<p>Blog-Leser Andreas hat mir inzwischen die St\u00f6rungsmeldung von Heute per Mail zukommen lassen (danke f\u00fcr den Service).<\/p>\n<blockquote><p>-04.11.2019 14:01:37<br \/>\nTitle: Can't connect to mailbox<br \/>\nUser Impact: Users may be experience multiple credential prompts when trying connect to the Outlook client.<br \/>\nCurrent status: The information from the original network trace logs and client logs has proven inconclusive. We're gathering additional network trace logs and systems data to determine the next troubleshooting steps.<br \/>\nScope of impact: This issue could potentially affect any of your users intermittently if they are attempting to access the Outlook client.<br \/>\nNext update by: Monday, November 4, 2019, at 8:00 PM UTC<\/p>\n<p>-04.11.2019 12:29:55<br \/>\nTitle: Can't connect to mailbox<br \/>\nUser Impact: Users may be experience multiple credential prompts when trying connect to the Outlook client.<br \/>\nCurrent status: We're gathering network trace logs and client logs from users in active reproduction of the issue to determine what is causing it and identify a fix.<br \/>\nScope of impact: This issue could potentially affect any of your users intermittently if they are attempting to access the Outlook client.<br \/>\nNext update by: Monday, November 4, 2019, at 1:00 PM UTC<\/p>\n<p>-04.11.2019 11:24:51<br \/>\nTitle: Can't connect to mailbox<br \/>\nUser Impact: Users may be experience multiple credential prompts when trying connect to the Outlook client.<br \/>\nCurrent status: We're analyzing system logs to determine the source of the issue.<br \/>\nScope of impact: This issue could potentially affect any of your users intermittently if they are attempting to access the Outlook client.<br \/>\nNext update by: Monday, November 4, 2019, at 11:30 AM UTC<\/p><\/blockquote>\n<p>Es ist also der in der initialen Meldung beschriebene Vorgang, dass mehrere Anmeldungen abgefragt werden.<\/p>\n<p>Erg\u00e4nzung: Die St\u00f6rung h\u00e4lt auch am 5.11.2019 an, Andreas hat mir folgende Statusmeldung geschickt:<\/p>\n<blockquote><p>-05.11.2019 01:47:40<\/p>\n<p>Title: Can't connect to mailbox<\/p>\n<p>User Impact: Users may receive multiple credential prompts when trying connect to the Outlook client.<\/p>\n<p>More info: Some users may experience relief following repeated authentication attempts.<\/p>\n<p>Current status: Our fix deployment is progressing slower than was initially expected. We now expect the fix to complete deployment across to the affected environments within the next 12-24 hours, while we monitor the service effectiveness when going through our change management process.<\/p>\n<p>Scope of impact: This issue could potentially affect any of your users intermittently if they are attempting to access the Outlook client.<\/p>\n<p>Start time: Tuesday, October 29, 2019, at 11:00 PM UTC<\/p>\n<p>Root cause: A portion of infrastructure responsible for processing authentication requests experienced failures following a recent update.<\/p>\n<p>Next update by: Tuesday, November 5, 2019, at 8:00 AM UTC<\/p><\/blockquote>\n<p><strong>\u00c4hnliche Artikel<\/strong><br \/>\n<a href=\"https:\/\/borncity.com\/blog\/2019\/10\/30\/strung-bei-microsoft-cloud-diensten-office-365\/\">St\u00f6rung bei Microsoft Cloud-Diensten (Office 365)?<\/a><br \/>\n<a href=\"https:\/\/borncity.com\/blog\/2019\/11\/02\/exchange-online-gestrt-1-11-2019\/\">Exchange Online gest\u00f6rt (1.11.2019)<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Aktuell scheint es wieder eine St\u00f6rung bei Microsofts Dienst Office365 zu geben. Nutzer in Deutschland k\u00f6nnen sich nicht anmelden und werden immer wieder zur Anmeldung aufgefordert. Erg\u00e4nzung: Es gibt eine Statusmeldung unter EX194748, die ich im Text hinzugef\u00fcgt habe. Die &hellip; <a href=\"https:\/\/borncity.com\/blog\/2019\/11\/04\/office365-aktuell-gestrt\/\">Weiterlesen <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7263,270],"tags":[7409,987],"class_list":["post-224566","post","type-post","status-publish","format-standard","hentry","category-cloud","category-office","tag-office365-com","tag-storung"],"_links":{"self":[{"href":"https:\/\/borncity.com\/blog\/wp-json\/wp\/v2\/posts\/224566","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/borncity.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/borncity.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/borncity.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/borncity.com\/blog\/wp-json\/wp\/v2\/comments?post=224566"}],"version-history":[{"count":0,"href":"https:\/\/borncity.com\/blog\/wp-json\/wp\/v2\/posts\/224566\/revisions"}],"wp:attachment":[{"href":"https:\/\/borncity.com\/blog\/wp-json\/wp\/v2\/media?parent=224566"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/borncity.com\/blog\/wp-json\/wp\/v2\/categories?post=224566"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/borncity.com\/blog\/wp-json\/wp\/v2\/tags?post=224566"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}