{"id":227861,"date":"2020-02-05T09:59:34","date_gmt":"2020-02-05T08:59:34","guid":{"rendered":"https:\/\/www.borncity.com\/blog\/?p=227861"},"modified":"2024-07-21T08:44:38","modified_gmt":"2024-07-21T06:44:38","slug":"exchange-online-outlook-beeintrchtigt-4-5-februar-2020","status":"publish","type":"post","link":"https:\/\/borncity.com\/blog\/2020\/02\/05\/exchange-online-outlook-beeintrchtigt-4-5-februar-2020\/","title":{"rendered":"Exchange Online\/Outlook beeinträchtigt (4.\/5. Februar 2020)"},"content":{"rendered":"

[English<\/a>]Kurze Meldung f\u00fcr Nutzer von Microsofts Exchange Online\/Outlook \u2013 die zuckeln mal wieder mit einer St\u00f6rung des Diensts rum. Begann bereits am 4. Februar mit Exchange Online und h\u00e4lt zum 5. Februar 2020 mit Outlook noch an.<\/p>\n

<\/p>\n

\"\"Ich glaube, ich lege mir einen Text-Bot f\u00fcr Cloud-Ausf\u00e4lle bei Microsoft zu. Seit dem 31. Januar 2020 kann ich beinahe t\u00e4glich \u00fcber Probleme bzw. St\u00f6rungen von Microsofts Azure Cloud-Diensten berichten. Letzter Schwank war der Teams Ausfall durch ein abgelaufenes Zertifikat.<\/p>\n

Neue St\u00f6rung in Exchange Online<\/h2>\n

Blog-Leser Andreas P. hat mich bereits gestern Abend per Mail \u00fcber neue Statusinformationen zu Exchange Online informiert (danke daf\u00fcr). Auf Microsoft 365 Status habe ich noch nichts gefunden.<\/p>\n

Exchange Online 4. Februar 2020<\/h3>\n

Hier die Statusmeldungen des Administrator-Dashboards vom 4. Februar 2020.<\/p>\n

-04.02.2020 05:56:34<\/p>\n

Title: Can't access archive mailbox<\/p>\n

User Impact: Users' archive mailboxes may unexpectedly appear as empty.<\/p>\n

More info: This is a continuation of EX199646.<\/p>\n

Users' standard mailboxes are unaffected.<\/p>\n

This issue only affects users who had an archive mailbox and had renewed their Exchange Online license or had their mailbox disabled and re-enabled between December 4, 2019 and January 11, 2020. Please contact our support team to expedite the reconnection of the archive mailbox.<\/p>\n

Current status: We've deployed a restoration script in order to reconnect the archive mailboxes to a subset number of affected users. We're reviewing diagnostic data to identify the remaining users who may still be impacted and who have not received the deployment yet.<\/p>\n

Scope of impact: Any user who has an archive mailbox and has recently renewed their Exchange Online license or have had their mailbox disabled and re-enabled may be impacted.<\/p>\n

Start time: Tuesday, December 17, 2019, at 9:20 AM UTC<\/p>\n

Root cause: A recent update to streamline the process of enabling and disabling mailboxes caused issues with archive mailboxes.<\/p>\n

Next update by: Thursday, February 6, 2020, at 6:30 AM UTC<\/p>\n

-04.02.2020 00:39:00<\/p>\n

Title: Can't access archive mailbox<\/p>\n

User Impact: Users' archive mailboxes may unexpectedly appear as empty.<\/p>\n

More info: This is a continuation of EX199646.<\/p>\n

Users' standard mailboxes are unaffected.<\/p>\n

This issue only affects users who had an archive mailbox and had renewed their Exchange Online license or had their mailbox disabled and re-enabled between December 4, 2019 and January 11, 2020. Please contact our support team to expedite the reconnection of the archive mailbox.<\/p>\n

Current status: We've reverted the change, which has stopped the issue from re-occurring, and we're continuing to gather data to manually reconnect the archive mailboxes for impacted users.<\/p>\n

Scope of impact: Any user who has an archive mailbox and has recently renewed their Exchange Online license or have had their mailbox disabled and re-enabled may be impacted.<\/p>\n

Start time: Tuesday, December 17, 2019, at 9:20 AM UTC<\/p>\n

Root cause: A recent update to streamline the process of enabling and disabling mailboxes caused issues with archive mailboxes.<\/p>\n

Next update by: Tuesday, February 4, 2020, at 6:00 AM UTC<\/p><\/blockquote>\n

Es gibt Probleme mit Mail-Archiven und E-Mail-Konten in Exchange Online \u2013 die m\u00f6glicherweise auf eine \u00c4nderung von Dezember 2019 zur\u00fcckgehen. Downdetector zeigt<\/a> die gesamten vergangenen 24 Stunden eine kleinere Anzahl an St\u00f6rungen an.<\/p>\n

Exchange Online 5. Februar 2020<\/h3>\n

Auch zum 5. Februar ist das Problem wohl nicht ausgesessen. Hier die Statusmeldungen des Administrator-Dashboards \u2013 diesmal betrifft es Outlook.<\/p>\n

-05.02.2020 06:12:33<\/p>\n

Title: Inbox won't refresh in Outlook in the web<\/p>\n

User Impact: User inboxes may not show new email until manually refreshing or after changing folders when using Outlook on the web.<\/p>\n

More info: Users may notice this issue after signing in to Outlook on the web for approximately 30 minutes from any browser.<\/p>\n

As a temporary alternative access method, users can try accessing Outlook on the web using this URL to circumvent impact:<\/p>\n

Current status: We've reviewed the network traces provided and the results were inconclusive. We've requested that some users provide specific HTTP Archive (HAR) traces to assist our investigation.<\/p>\n

Scope of impact: This issue may affect any users operating Outlook on the web during long-term sessions of 30 or more minutes via .<\/p>\n

Root cause: A recent change is unintentionally affecting how connection requests are directed to Outlook on the web.<\/p>\n

Next update by: Wednesday, February 5, 2020, at 9:00 AM UTC<\/p>\n

-05.02.2020 01:53:12<\/p>\n

Title: Inbox won't refresh in Outlook in the web<\/p>\n

User Impact: User inboxes may not show new email until manually refreshing or after changing folders when using Outlook on the web.<\/p>\n

More info: Users may notice this issue after signing in to Outlook on the web for approximately 30 minutes from any browser.<\/p>\n

As a temporary alternative access method, users can try accessing Outlook on the web using this URL to circumvent impact:<\/p>\n

Current status: We've received reports that impact persists after our attempted mitigation. We're reviewing network traces provided by affected users to help identify the next troubleshooting steps.<\/p>\n

Scope of impact: This issue could potentially affect any of your users intermittently if they are routed through the affected infrastructure.<\/p>\n

Root cause: A recent change is unintentionally affecting how connection requests are directed to Outlook on the web.<\/p>\n

Next update by: Wednesday, February 5, 2020, at 6:00 AM UTC<\/p>\n

-04.02.2020 09:52:22<\/p>\n

Title: Inbox won't refresh in Outlook in the web<\/p>\n

User Impact: User inboxes may not show new email until manually refreshing or after changing folders when using Outlook on the web.<\/p>\n

More info: Users may notice this issue after signing in to Outlook on the web for approximately 30 minutes from any browser.<\/p>\n

As a temporary alternative access method, users can try accessing Outlook on the web using this URL to circumvent impact:<\/p>\n

Current status: After a period of testing, we've been unable to reproduce the problem. We're monitoring the service to ensure that we've recovered the service fully.<\/p>\n

Scope of impact: This issue could potentially affect any of your users intermittently if they are routed through the affected infrastructure.<\/p>\n

Preliminary root cause: root cause: root cause: A recent change is unintentionally affecting how connection requests are directed to Outlook on the web.<\/p>\n

Next update by: Wednesday, February 5, 2020, at 2:00 AM UTC<\/p>\n

-04.02.2020 08:47:12<\/p>\n

Title: Inbox won't refresh in Outlook in the web<\/p>\n

User Impact: User inboxes may not show new email until manually refreshing or after changing folders when using Outlook on the web.<\/p>\n

More info: Users may notice this issue after signing in to Outlook on the web for approximately 30 minutes from any browser.<\/p>\n

As a temporary alternative access method, users can try accessing Outlook on the web using this URL to circumvent impact:<\/p>\n

Current status: We've made the settings change to allow connection requests to call to Outlook on the web via alternate infrastructure. We're testing whether these action steps have mitigated impact.<\/p>\n

Scope of impact: This issue could potentially affect any of your users intermittently if they are routed through the affected infrastructure.<\/p>\n

Preliminary root cause: A recent change is unintentionally affecting how connection requests are directed to Outlook on the web.<\/p>\n

Next update by: Tuesday, February 4, 2020, at 9:30 AM UTC<\/p>\n

-04.02.2020 07:48:59<\/p>\n

Title: Inbox won't refresh in Outlook in the web<\/p>\n

User Impact: User inboxes may not show new email until manually refreshing or after changing folders when using Outlook on the web.<\/p>\n

More info: Users may notice this issue after signing in to Outlook on the web for approximately 30 minutes from any browser.<\/p>\n

As a temporary alternative access method, users can try accessing Outlook on the web using this URL to circumvent impact:<\/p>\n

Current status: We identified a recent change that modified how connection requests are directed to Outlook on the web. We're looking into making a settings change that will allow connection requests to call to Outlook on the web via alternate infrastructure.<\/p>\n

Scope of impact: This issue could potentially affect any of your users intermittently if they are routed through the affected infrastructure.<\/p>\n

Preliminary root cause: A recent change is unintentionally affecting how connection requests are directed to Outlook on the web.<\/p>\n

Next update by: Tuesday, February 4, 2020, at 8:00 AM UTC<\/p>\n

-04.02.2020 06:53:30<\/p>\n

Title: Inbox won't refresh in Outlook in the web<\/p>\n

User Impact: User inboxes may not show new email until manually refreshing or after changing folders when using Outlook on the web.<\/p>\n

More info: Users may notice this issue after signing in to Outlook on the web for approximately 30 minutes from any browser.<\/p>\n

As a temporary alternative access method, users can try accessing Outlook on the web using this URL to circumvent impact:<\/p>\n

Current status: We're analyzing networking logs to gain a better understanding of how the requests are routed and where the issue is happening during the routing process.<\/p>\n

Scope of impact: This issue could potentially affect any of your users intermittently if they are routed through the affected infrastructure.<\/p>\n

Next update by: Tuesday, February 4, 2020, at 7:00 AM UTC<\/p>\n

-04.02.2020 05:42:50<\/p>\n

Title: Inbox won't refresh in Outlook in the web<\/p>\n

User impact: User inboxes may not show new email until manually refreshing or after changing folders when using Outlook on the web.<\/p>\n

More info: Users may notice this issue after signing in to Outlook on the web for approximately 30 minutes from any browser.<\/p>\n

As a temporary alternative access method, users can try accessing Outlook on the web using this URL to circumvent impact:<\/p>\n

Current status: We're reproducing the issue and gathering additional logs to help isolate the cause of the problem.<\/p>\n

Scope of impact: This issue could potentially affect any of your users intermittently if they are routed through the affected infrastructure.<\/p>\n

Next update by: Tuesday, February 4, 2020, at 6:00 AM UTC<\/p>\n

-04.02.2020 04:34:29<\/p>\n

Title: Inbox won't refresh in Outlook in the web<\/p>\n

User impact: User inboxes may not show new email until manually refreshing or after changing folders when using Outlook on the web.<\/p>\n

More info: Users may notice this issue after signing in to Outlook on the web for approximately 30 minutes from any browser.<\/p>\n

Current status: We're reviewing client logs of affected users to help determine the source of the issue.<\/p>\n

Scope of impact: This issue could potentially affect any of your users intermittently if they are routed through the affected infrastructure.<\/p>\n

Next update by: Tuesday, February 4, 2020, at 5:00 AM UTC<\/p>\n

-04.02.2020 04:08:23<\/p>\n

Title: Inbox won't refresh in Outlook in the web<\/p>\n

User Impact: Users inboxes may not show new emails until they are manually refreshed in Outlook on the web.<\/p>\n

Current status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 30 minutes.<\/p><\/blockquote>\n

Das Outlook-Postfach wird nicht aktualisiert. Auf allestoerungen.de<\/a> finden sich seit gestern immer mal wieder St\u00f6rungsmeldungen zu Outlook, die gerade ansteigen. Meist werden aber Anmeldeprobleme angegeben. Jemand betroffen?<\/p>\n","protected":false},"excerpt":{"rendered":"

[English]Kurze Meldung f\u00fcr Nutzer von Microsofts Exchange Online\/Outlook \u2013 die zuckeln mal wieder mit einer St\u00f6rung des Diensts rum. Begann bereits am 4. Februar mit Exchange Online und h\u00e4lt zum 5. Februar 2020 mit Outlook noch an.<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7263,7862],"tags":[1171,987],"class_list":["post-227861","post","type-post","status-publish","format-standard","hentry","category-cloud","category-stoerung","tag-cloud","tag-storung"],"_links":{"self":[{"href":"https:\/\/borncity.com\/blog\/wp-json\/wp\/v2\/posts\/227861","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/borncity.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/borncity.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/borncity.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/borncity.com\/blog\/wp-json\/wp\/v2\/comments?post=227861"}],"version-history":[{"count":0,"href":"https:\/\/borncity.com\/blog\/wp-json\/wp\/v2\/posts\/227861\/revisions"}],"wp:attachment":[{"href":"https:\/\/borncity.com\/blog\/wp-json\/wp\/v2\/media?parent=227861"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/borncity.com\/blog\/wp-json\/wp\/v2\/categories?post=227861"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/borncity.com\/blog\/wp-json\/wp\/v2\/tags?post=227861"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}