{"id":231028,"date":"2020-04-25T00:12:00","date_gmt":"2020-04-24T22:12:00","guid":{"rendered":"https:\/\/www.borncity.com\/blog\/?p=231028"},"modified":"2023-07-12T14:23:09","modified_gmt":"2023-07-12T12:23:09","slug":"workaround-fr-surface-pro-7-abschaltfehler","status":"publish","type":"post","link":"https:\/\/borncity.com\/blog\/2020\/04\/25\/workaround-fr-surface-pro-7-abschaltfehler\/","title":{"rendered":"Workaround f&uuml;r Surface Pro 7-Abschaltfehler?"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" style=\"float: left; margin: 0px 10px 0px 0px; display: inline;\" src=\"https:\/\/web.archive.org\/web\/20180729113450\/https:\/\/v47.imgup.net\/Surface218b.jpg\" width=\"71\" height=\"52\" align=\"left\" \/>[<a href=\"https:\/\/borncity.com\/win\/?p=14217\" target=\"_blank\" rel=\"noopener noreferrer\">English<\/a>]M\u00f6glicherweise gibt es einen Workaround f\u00fcr Besitzer eines Surface Pro 7, der das spontane Abschalten des Microsoft Tablets verhindern kann. Hier einige Hinweise zum Problem und zu vorgeschlagenen Workarounds.<\/p>\n<p><!--more--><\/p>\n<h2>Surface Pro 7 schaltet sich einfach ab<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/vg07.met.vgwort.de\/na\/462eb9de6b234f03921a7bf55811d8a7\" alt=\"\" width=\"1\" height=\"1\" \/>Benutzer eines Microsoft Surface Pro 7 leiden unter dem Problem, dass sich die Ger\u00e4te spontan abschalten. In <a href=\"https:\/\/answers.microsoft.com\/en-us\/surface\/forum\/all\/surface-pro-7-shutting-down-randomly\/070429f1-ad5e-48eb-acaa-6daca59739b0\">diesem Microsoft Answers-Forenthread<\/a> wird das sporadische, aber nicht reproduzierbare Abschalten beschrieben. Ich hatte bereits im Februar 2020 im Blog-Beitrag <a href=\"https:\/\/borncity.com\/blog\/2020\/02\/16\/surface-pro-7-schaltet-sich-einfach-ab\/\">Surface Pro 7 schaltet sich einfach ab<\/a> \u00fcber dieses Problem berichtet. In <a href=\"https:\/\/borncity.com\/blog\/2020\/02\/16\/surface-pro-7-schaltet-sich-einfach-ab\/#comment-88250\" target=\"_blank\" rel=\"noopener noreferrer\">Kommentaren wie diesen \u00e4rgern<\/a> sich die Betroffenen \u00fcber das Verhalten. Die Ursachen sind unbekannt, und Workarounds, die ich im Blog-Beitrag beschrieben habe, funktionieren nicht bei allen Anwendern.<\/p>\n<h2>Vorschlag f\u00fcr einen neuen Workaround<\/h2>\n<p>\u00dcber Barb Bowman, die als Communitymoderator im Microsoft Answers-Forum unterwegs ist, bin ich auf <a href=\"https:\/\/answers.microsoft.com\/en-us\/surface\/forum\/surfpro7-surfdrivers\/surface-pro-7-shutting-down-randomly\/070429f1-ad5e-48eb-acaa-6daca59739b0?messageId=2488483a-efa2-4237-8605-423c0ddacc4c\" target=\"_blank\" rel=\"noopener noreferrer\">diesen Forenthread<\/a> aufmerksam geworden. Nachdem das Problem schon eine Weile 'k\u00f6chelt' hat Benutzer CM_TX die bekannten Workarounds, die ihm auch schon geholfen haben, zusammen geschrieben.<\/p>\n<p><strong>Option 1: Remove \"Modern Standby\" features and create a new (non-balanced) power plan:<\/strong><\/p>\n<blockquote>\n<ul>\n<li>Open the Registry Editor and navigate to \"HKEY_LOCAL_MACHINE\\SYSTEM\\<\/li>\n<li>Change the \"CsEnabled\" value from '1' to '0'. Click OK and restart the Surface Pro.<\/li>\n<li>Create a new power plan using one of the newly available plan options. (I chose \"High performance\" and didn't bother changing any of its settings.)<\/li>\n<\/ul>\n<\/blockquote>\n<p><strong>Option 2: Change the display drivers to the Microsoft Basic Display Adapter: <\/strong><\/p>\n<blockquote>\n<ul>\n<li>Open the Device Manager.<\/li>\n<li>Expand \"Display Adapters\".<\/li>\n<li>Right-click on \"Intel(R) Iris(R) Plus Graphics\" and select \"Update driver\".<\/li>\n<li>Choose \"Browse my computer for driver software\".<\/li>\n<li>Choose \"Let me pick from a list of available drivers on my computer\".<\/li>\n<li>Select \"Microsoft Basic Display Adapter\" and click Next to install the drivers.<\/li>\n<\/ul>\n<\/blockquote>\n<p><strong>Option 3: Update the display drivers to the latest version (from Intel, not Microsoft): <\/strong><\/p>\n<blockquote>\n<ul>\n<li>Download the latest display drivers from Intel as a ZIP file: <a href=\"https:\/\/web.archive.org\/web\/20210624225200\/https:\/\/downloadcenter.intel.com\/download\/29426\/Intel-Graphics-Windows-10-DCH-Drivers\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/downloadcenter.<\/a><\/li>\n<li>Extract the files from the ZIP file to a local folder.<\/li>\n<li>Open the Device Manager.<\/li>\n<li>Expand \"Display Adapters\".<\/li>\n<li>Right-click on \"Intel(R) Iris(R) Plus Graphics\" and select \"Update driver\".<\/li>\n<li>Choose \"Browse my computer for driver software\".<\/li>\n<li>Choose \"Let me pick from a list of available drivers on my computer\".<\/li>\n<li>Select the \"Have Disk\" button and browse to the folder containing the extracted files.<\/li>\n<li>In the \"Graphics\" subfolder, select the file \"iigd_dch.inf\" and click OK.<\/li>\n<li>Click Next to install the latest Iris Plus drivers. (This also installs the Intel Graphics Command Center application by default.)<\/li>\n<\/ul>\n<\/blockquote>\n<p>Er schreibt dazu, dass bei ihm \u2013 und vielen anderen Betroffenen \u2013 aber die nachfolgend beschrieben Option 4 geholfen habe:<\/p>\n<p><strong>Option 4: Disable the \"Panel Self Refresh\" option in the Intel Graphics Command Center<\/strong>:<\/p>\n<blockquote><p><em>\"I've fixed it on my SP7 i5\/8G\/256G by installing the Intel Graphics Command Center from the Microsoft Store, opening it, going to System&gt;Power&gt;Panel Self Refresh and turning it off for both \"On Battery\" and \"Plugged In\".\"<\/em><\/p><\/blockquote>\n<p>Vielleicht bringt es euch bei Betroffenheit weiter. Microsoft untersucht das Problem und irgendwann k\u00f6nnte es eine L\u00f6sung geben.<\/p>\n<p><strong>\u00c4hnliche Artikel:<\/strong><br \/>\n<a href=\"https:\/\/borncity.com\/blog\/2017\/12\/03\/flickergate-surface-pro-4-screen-probleme-ungelst\/\">#flickergate: Surface Pro 4 Screen-Probleme ungel\u00f6st<\/a><br \/>\n<a href=\"https:\/\/borncity.com\/blog\/2017\/09\/08\/surface-pro-4-probleme-bei-firmware-update-installation\/\">Surface Pro 4: Probleme bei Firmware-Update-Installation<\/a><br \/>\n<a href=\"https:\/\/borncity.com\/blog\/2017\/08\/04\/surface-pro-4-firmware-update-fixt-hello-anmeldung\/\">Surface Pro 4: Firmware-Update fixt Hello-Anmeldung<\/a><br \/>\n<a href=\"https:\/\/borncity.com\/blog\/2017\/07\/17\/windows-10-v1703-wirft-bluescreen-auf-surface-pro-4\/\">Windows 10 V1703 wirft Bluescreen auf Surface Pro 4<\/a><br \/>\n<a href=\"https:\/\/borncity.com\/blog\/2017\/03\/12\/surface-pro-4-diensthost-lokales-system-hohe-cpu-last\/\">Surface Pro 4: Diensthost \"Lokales System\" hohe CPU-Last<\/a><br \/>\n<a href=\"https:\/\/borncity.com\/blog\/2016\/11\/14\/fix-fr-kamera-bug-beim-surface-pro-4-und-surface-book\/\">Fix f\u00fcr Kamera-Bug beim Surface Pro 4 und Surface Book<\/a><br \/>\n<a href=\"https:\/\/web.archive.org\/web\/20201124035220\/https:\/\/borncity.com\/blog\/2016\/02\/01\/surface-pro-4-und-surface-book-werkeln-am-energiespar-bug\/\">Surface Pro 4 und Surface Book: Werkeln am Energiespar-Bug<\/a><br \/>\n<a href=\"https:\/\/borncity.com\/blog\/2013\/06\/13\/gibt-es-qualittsprobleme-beim-microsoft-surface-pro\/\">Gibt es Qualit\u00e4tsprobleme beim Microsoft Surface Pro?<\/a><br \/>\n<a href=\"https:\/\/borncity.com\/blog\/2017\/08\/14\/surfacegate-microsofts-problem-mit-den-surfaces\/\">#SurfaceGate: Microsofts Problem mit den Surfaces<\/a><br \/>\n<a href=\"https:\/\/borncity.com\/blog\/2020\/02\/03\/surface-pro-7-laptop-3-update-verursacht-640-x-480-mode\/\">Surface Pro 7\/Laptop 3: Update verursacht 640 x 480-Mode<\/a><br \/>\n<a href=\"https:\/\/borncity.com\/blog\/2020\/01\/21\/surface-laptop-nutzer-im-windows-10-s-mode-gefangen\/\">Surface Laptop-Nutzer im Windows 10 S-Mode gefangen<\/a><br \/>\n<a href=\"https:\/\/borncity.com\/blog\/2019\/12\/09\/die-surfaces-und-die-geblhten-akkus\/\">Die Surface Books und die gebl\u00e4hten Akkus<\/a><br \/>\n<a href=\"https:\/\/borncity.com\/blog\/2019\/12\/06\/surface-pro-7-firmware-update-fr-akku-und-usb-dock\/\">Surface Pro 7: Firmware-Update f\u00fcr Akku und USB-Dock<\/a><br \/>\n<a href=\"https:\/\/borncity.com\/blog\/2019\/11\/01\/wi-fi-rger-mit-surface-pro-7-surface-laptop-3-workaround\/\">Wi-Fi-\u00c4rger mit Surface Pro 7\/Surface Laptop 3 [Workaround]<\/a><br \/>\n<a href=\"https:\/\/borncity.com\/blog\/2019\/10\/28\/vorsicht-beim-surface-pro-7-wi-fi-treiber\/\">Vorsicht beim Surface Pro 7 Wi-Fi-Treiber<\/a><br \/>\n<a href=\"https:\/\/borncity.com\/blog\/2019\/10\/13\/surface-book-2-cpu-und-dgpu-probleme-behoben\/\">Surface Book 2: CPU- und dGPU-Probleme behoben<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>[English]M\u00f6glicherweise gibt es einen Workaround f\u00fcr Besitzer eines Surface Pro 7, der das spontane Abschalten des Microsoft Tablets verhindern kann. Hier einige Hinweise zum Problem und zu vorgeschlagenen Workarounds.<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11],"tags":[24,4356],"class_list":["post-231028","post","type-post","status-publish","format-standard","hentry","category-problemlosung","tag-problem","tag-surface"],"_links":{"self":[{"href":"https:\/\/borncity.com\/blog\/wp-json\/wp\/v2\/posts\/231028","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/borncity.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/borncity.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/borncity.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/borncity.com\/blog\/wp-json\/wp\/v2\/comments?post=231028"}],"version-history":[{"count":0,"href":"https:\/\/borncity.com\/blog\/wp-json\/wp\/v2\/posts\/231028\/revisions"}],"wp:attachment":[{"href":"https:\/\/borncity.com\/blog\/wp-json\/wp\/v2\/media?parent=231028"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/borncity.com\/blog\/wp-json\/wp\/v2\/categories?post=231028"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/borncity.com\/blog\/wp-json\/wp\/v2\/tags?post=231028"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}