{"id":285468,"date":"2023-08-31T11:44:12","date_gmt":"2023-08-31T09:44:12","guid":{"rendered":"https:\/\/www.borncity.com\/blog\/?p=285468"},"modified":"2023-08-31T11:44:12","modified_gmt":"2023-08-31T09:44:12","slug":"exchange-online-mit-strung-30-31-august-2023","status":"publish","type":"post","link":"https:\/\/borncity.com\/blog\/2023\/08\/31\/exchange-online-mit-strung-30-31-august-2023\/","title":{"rendered":"Exchange Online mit Störung (30.\/31. August 2023)"},"content":{"rendered":"

St\u00f6rungstage bei Microsofts Cloud. Nachdem Blog-Leser Andreas mich gestern bereits \u00fcber eine Teams-St\u00f6rung informierte (siehe Microsoft Teams gest\u00f6rt (30.8.2023)<\/a>) geht der Reigen weiter. Bereits seit dem 30. August 2023 gibt es wohl auch St\u00f6rungen bei Exchange Online, die aktuell zum 31. noch anhalten, wie mir Andreas per Mail mitteilte (danke daf\u00fcr).<\/p>\n

<\/p>\n

Andreas P. hat mir die betreffenden Statusberichte aus dem Admin-Bereich von Exchange Online per Mail zukommen lassen. Unter Share: Incident: EX671920, impacted service: Exchange Online, impacted feature: Networking Issues, current status is: Service degradation<\/em> hei\u00dft es:<\/p>\n

\n

Published Time: 31.08.2023 07:12:13
Title: Users may be intermittently unable to connect to the Exchange Online service from the Outlook desktop app
User impact: Users may be intermittently unable to connect to the Exchange Online service from the Outlook desktop app.
More info: Impacted users may observe that the Outlook desktop app launches but fails to connect to Exchange Online. As a result, users can't send or receive email messages. Affected users may be able to circumvent the issue by relaunching the Outlook desktop app after the problem occurs, or by using alternate connection methods, such as Outlook on the web.
Users may see the following status messages in the Outlook desktop app:
\"Limited connectivity\"
\"Disconnected\"
Current status: After completing our reproduction tests, we've determined that this issue was due to the service infrastructure performing incorrectly. We're currently reverting this service to a stable version to mitigate impact. We expect that impact will be no longer persist by our next scheduled update.
Scope of impact: Any users attempting to access their email from the Outlook desktop app may be intermittently impacted.
Next update by: Thursday, August 31, 2023, at 8:00 AM UTC
Published Time: 31.08.2023 03:27:33
Title: Users may be intermittently unable to connect to the Exchange Online service from the Outlook desktop app
User impact: Users may be intermittently unable to connect to the Exchange Online service from the Outlook desktop app.
More info: Impacted users may observe that the Outlook desktop app launches but fails to connect to Exchange Online. As a result, users can't send or receive email messages. Affected users may be able to circumvent the issue by relaunching the Outlook desktop app after the problem occurs, or by using alternate connection methods, such as Outlook on the web.
Users may see the following status messages in the Outlook desktop app:
\"Limited connectivity\"
\"Disconnected\"
Current status: We're continuing to work with a subset of affected users to gather some additional contextual information from a reproduction of the issue to further our analysis and inform our next steps.
Scope of impact: Any users attempting to access their email from the Outlook desktop app may be intermittently impacted.
Next update by: Thursday, August 31, 2023, at 2:30 PM UTC
Published Time: 31.08.2023 01:55:38
Title: Users may be intermittently unable to connect to the Exchange Online service from the Outlook desktop app
User impact: Users may be intermittently unable to connect to the Exchange Online service from the Outlook desktop app.
More info: Impacted users may observe that the Outlook desktop app launches but fails to connect to Exchange Online. As a result, users can't send or receive email messages. Affected users may be able to circumvent the issue by relaunching the Outlook desktop app after the problem occurs, or by using alternate connection methods, such as Outlook on the web.
Current status: We've reverted the potentially-offending recent service update throughout a portion of the affected environment and are now working with a subset of affected users to gather some additional contextual information from a reproduction of the issue to inform our next steps.
Scope of impact: Any users attempting to access their email from the Outlook desktop app may be intermittently impacted.
Next update by: Thursday, August 31, 2023, at 2:00 AM UTC
Published Time: 30.08.2023 22:01:36
Title: Users may be intermittently unable to connect to the Exchange Online service from the Outlook desktop app
User impact: Users may be intermittently unable to connect to the Exchange Online service from the Outlook desktop app.
More info: Impacted users may observe that the Outlook desktop app launches but fails to connect to Exchange Online. As a result, users can't send or receive email messages. Affected users may be able to circumvent the issue by relaunching the Outlook desktop app after the problem occurs, or by using alternate connection methods, such as Outlook on the web.
Current status: We suspect that a recent service update is partially contributing to the problem and impeding our investigatory efforts. We're reverting the update, which will change the way our systems process specific service errors. Once complete, we'll be able to better identify the steps needed to remediate impact.
Scope of impact: Any users attempting to access their email from the Outlook desktop app may be intermittently impacted.
Next update by: Thursday, August 31, 2023, at 12:00 AM UTC
Published Time: 30.08.2023 20:52:44
Title: Users are intermittently unable to connect to the Exchange Online service from the Outlook desktop app
User impact: Users are intermittently unable to connect to the Exchange Online service from the Outlook desktop app.
More info: The Outlook desktop app launches but fails to connect to Exchange Online. As a result, users can't send or receive email messages. Affected users may be able to circumvent the issue by relaunching the Outlook desktop app after the problem occurs.
Current status: We're continuing to review the fresh Fiddler network trace logs to help with identifying if an authentication issue may be causing the issue.
Scope of impact: Your organization is affected by this event, and any user attempting to access their email from the Outlook desktop app is intermittently impacted.
Next update by: Wednesday, August 30, 2023, at 9:00 PM UTC
Published Time: 30.08.2023 18:59:34
Title: Users are intermittently unable to connect to the Exchange Online service from the Outlook desktop app
User impact: Users are intermittently unable to connect to the Exchange Online service from the Outlook desktop app.
More info: The Outlook desktop app launches but fails to connect to Exchange Online. As a result, users can't send or receive email messages. Affected users may be able to circumvent the issue by relaunching the Outlook desktop app after the problem occurs.
Current status: We suspect a potential authentication issue may be contributing to impact. We've gathered fresh Fiddler network trace logs from your representatives that were collected when impacted users restart the Outlook client, which will further assist with the investigation and understanding of the underlying root cause.
Scope of impact: Your organization is affected by this event, and any user attempting to access their email from the Outlook desktop app is intermittently impacted.
Next update by: Wednesday, August 30, 2023, at 7:00 PM UTC
Published Time: 30.08.2023 16:48:23
Title: Users are intermittently unable to connect to the Outlook desktop application
User impact: Users are intermittently unable to connect to the Outlook desktop application.
More info: Affected users may be able to circumvent the issue by retrying following the initial failed attempt to connect to the Outlook desktop application.
Current status: We've so far been unable to retrieve any valid Messaging API logs for analysis. While we continue our review of the Simple Mail Transfer Protocol addresses alongside your representatives to obtain the required logs, we're also attempting to determine whether any recent service updates or configuration changes may be contributing towards impact.
Scope of impact: Your organization is affected by this event, and any user attempting to connect to the Outlook desktop application is intermittently impacted.
Next update by: Wednesday, August 30, 2023, at 5:00 PM UTC
Published Time: 30.08.2023 14:49:05
Title: Users are intermittently unable to connect to the Outlook desktop application
User impact: Users are intermittently unable to connect to the Outlook desktop application.
More info: Affected users may be able to circumvent the issue by retrying following the initial failed attempt to connect to Outlook on the web.
Current status: We're working alongside your representatives to review Simple Mail Transfer Protocol addresses associated with sample affected users, to retrieve Messaging API logs for further analysis.
Scope of impact: Your organization is affected by this event, and any user attempting to connect to the Outlook desktop application is intermittently impacted.
Next update by: Wednesday, August 30, 2023, at 3:00 PM UTC
Published Time: 30.08.2023 12:51:47
Title: Users are intermittently unable to connect to the Outlook desktop application
User impact: Users are intermittently unable to connect to the Outlook desktop application.
More info: Affected users may be able to circumvent the issue by retrying following the initial failed attempt to connect to the Outlook desktop application.
Current status: We're reviewing details in the provided support to understand more about the issue, and determine our next troubleshooting steps.
Scope of impact: Your organization is affected by this event, and any user attempting to connect to the Outlook desktop application is intermittently impacted.
Next update by: Wednesday, August 30, 2023, at 1:00 PM UTC<\/p>\n<\/blockquote>\n","protected":false},"excerpt":{"rendered":"

St\u00f6rungstage bei Microsofts Cloud. Nachdem Blog-Leser Andreas mich gestern bereits \u00fcber eine Teams-St\u00f6rung informierte (siehe Microsoft Teams gest\u00f6rt (30.8.2023)) geht der Reigen weiter. Bereits seit dem 30. August 2023 gibt es wohl auch St\u00f6rungen bei Exchange Online, die aktuell zum … Weiterlesen →<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7263,7862],"tags":[1171,7801,987],"class_list":["post-285468","post","type-post","status-publish","format-standard","hentry","category-cloud","category-stoerung","tag-cloud","tag-echange-online","tag-storung"],"_links":{"self":[{"href":"https:\/\/borncity.com\/blog\/wp-json\/wp\/v2\/posts\/285468","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/borncity.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/borncity.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/borncity.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/borncity.com\/blog\/wp-json\/wp\/v2\/comments?post=285468"}],"version-history":[{"count":0,"href":"https:\/\/borncity.com\/blog\/wp-json\/wp\/v2\/posts\/285468\/revisions"}],"wp:attachment":[{"href":"https:\/\/borncity.com\/blog\/wp-json\/wp\/v2\/media?parent=285468"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/borncity.com\/blog\/wp-json\/wp\/v2\/categories?post=285468"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/borncity.com\/blog\/wp-json\/wp\/v2\/tags?post=285468"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}