{"id":288722,"date":"2023-11-29T02:31:54","date_gmt":"2023-11-29T01:31:54","guid":{"rendered":"https:\/\/www.borncity.com\/blog\/?p=288722"},"modified":"2023-11-30T04:00:35","modified_gmt":"2023-11-30T03:00:35","slug":"exchange-online-gestrt-ex694090-vom-28-11-2023","status":"publish","type":"post","link":"https:\/\/borncity.com\/blog\/2023\/11\/29\/exchange-online-gestrt-ex694090-vom-28-11-2023\/","title":{"rendered":"Exchange Online gest&ouml;rt (EX694090) vom 28.\/29.11.2023"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" style=\"float: left; margin: 0px 10px 0px 0px; display: inline;\" title=\"Gmail\" src=\"https:\/\/borncity.com\/blog\/wp-content\/uploads\/2016\/07\/Mail.jpg\" alt=\"Mail\" width=\"88\" height=\"64\" align=\"left\" border=\"0\" \/>[<a href=\"https:\/\/borncity.com\/win\/2023\/11\/30\/exchange-online-issue-ex694090-from-28-29-nov-2023-fixed\/\" target=\"_blank\" rel=\"noopener\">English<\/a>]Bei Microsofts Exchange Online hat es am 28. November 2023 eine St\u00f6rung (EX694090) gegeben, bei dem der Dienst nicht mehr funktional war. Nutzer konnten keine E-Mails \u00fcber Exchange Online empfangen. Microsoft versucht aber das Problem durch Umleitungen der Mail-Zustellungen zu beheben. <strong>Erg\u00e4nzung:<\/strong> Die St\u00f6rung hielt zum 29. November 2023 an, Microsoft will das Problem jetzt aber behoben haben.<\/p>\n<p><!--more--><\/p>\n<h2>St\u00f6rung EX694090 am 28. November 2023<\/h2>\n<p>Blog-Leser Andreas P. hat mir die Nacht den Statusauszug f\u00fcr \"Share: Incident: EX694090, impacted service: Exchange Online, impacted feature: delivery, current status is: Service degrade\" zukommen lassen (danke daf\u00fcr).<\/p>\n<blockquote><p>Published Time: 28.11.2023 17:22:52<br \/>\nTitle: Some users may not be receiving email messages in all Exchange Online connection methods<br \/>\nUser impact: Users may not be receiving email messages in all Exchange Online connection methods.<br \/>\nCurrent status: Due to an unexpected conflict, we were unable to move email traffic away from this unhealthy set of infrastructure. We reviewed the network logs to identify an alternate solution to remediate impact and discovered an authentication problem that may be contributing to this issue. We're investigating the configuration of the affected infrastructure to better understand this authentication issue, potentially allowing us to create a strategy that remediates impact.<br \/>\nScope of impact: Some users expecting to receive email in any Exchange Online connection method are impacted.<br \/>\nRoot cause: A subset of infrastructure that routes the affected email isn't processing data as expected, resulting in impact.<br \/>\nNext update by: Wednesday, November 29, 2023, at 1:00 AM UTC<br \/>\nPublished Time: 28.11.2023 15:31:07<br \/>\nTitle: Some users may not be receiving email messages in all Exchange Online connection methods<br \/>\nUser impact: Users may not be receiving email messages in all Exchange Online connection methods.<br \/>\nCurrent status: We've identified that a subset of infrastructure that routes the affected email isn't processing data as expected, resulting in impact. We're moving email traffic away from this unhealthy set of infrastructure to remediate impact.<br \/>\nScope of impact: Some users expecting to receive email in any Exchange Online connection method are impacted.<br \/>\nRoot cause: A subset of infrastructure that routes the affected email isn't processing data as expected, resulting in impact.<br \/>\nNext update by: Tuesday, November 28, 2023, at 10:30 PM UTC<br \/>\nPublished Time: 28.11.2023 14:59:47<br \/>\nTitle: Some users may not be receiving email messages in all Exchange Online connection methods<br \/>\nUser impact: Users may not be receiving email messages in all Exchange Online connection methods.<br \/>\nCurrent status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 30 minutes.<\/p><\/blockquote>\n<p>Jemand von diesem Problem betroffen?<\/p>\n<h2>St\u00f6rung EX694090 am 29. November 2023<\/h2>\n<p>Zum 29. November 2023 will Microsoft die St\u00f6rung EX694090 durch interne Korrekturen behoben haben. Andreas P. hat mir folgenden Statusmeldungsauszug geschickt.<\/p>\n<blockquote><p>Published Time: 29.11.2023 00:24:24<\/p>\n<p>Title: Some users may not be receiving email messages in all Exchange Online connection methods<\/p>\n<p>User impact: Users may have not been receiving email messages in all Exchange Online connection methods.<\/p>\n<p>Final status: After our review the configuration of the affected infrastructure, we've developed an expedited fix target that replaces the affected piece of infrastructure that routes the affected email messages and have confirmed through telemetry that impact has been remediated.<\/p>\n<p>Scope of impact: Some users expecting to receive email messages in any Exchange Online connection method were impacted.<\/p>\n<p>Start time: Tuesday, November 28, 2023, at 5:20 PM UTC<\/p>\n<p>End time: Wednesday, November 29, 2023, at 4:40 AM UTC<\/p>\n<p>Root cause: A subset of infrastructure that routes the affected email wasn't processing data as expected, resulting in impact.<\/p>\n<p>Next steps:<br \/>\n&#8211; We're continuing to investigate why the subset of infrastructure that routes the affected email wasn't processing data as expected to prevent similar instances in the future.<\/p>\n<p>This is the final update for the event.<\/p>\n<p>Published Time: 28.11.2023 20:32:07<\/p>\n<p>Title: Some users may not be receiving email messages in all Exchange Online connection methods<\/p>\n<p>User impact: Users may not be receiving email messages in all Exchange Online connection methods.<\/p>\n<p>Current status: Our investigation into the authentication problem that may be contributing to impact is ongoing as we review the configuration of the affected infrastructure to cultivate our mitigating actions.<\/p>\n<p>Scope of impact: Some users expecting to receive email in any Exchange Online connection method are impacted.<\/p>\n<p>Root cause: A subset of infrastructure that routes the affected email isn't processing data as expected, resulting in impact.<\/p>\n<p>Next update by: Wednesday, November 29, 2023, at 6:00 AM UTC<\/p>\n<p>Published Time: 28.11.2023 17:22:52<\/p>\n<p>Title: Some users may not be receiving email messages in all Exchange Online connection methods<\/p>\n<p>User impact: Users may not be receiving email messages in all Exchange Online connection methods.<\/p>\n<p>Current status: Due to an unexpected conflict, we were unable to move email traffic away from this unhealthy set of infrastructure. We reviewed the network logs to identify an alternate solution to remediate impact and discovered an authentication problem that may be contributing to this issue. We're investigating the configuration of the affected infrastructure to better understand this authentication issue, potentially allowing us to create a strategy that remediates impact.<\/p>\n<p>Scope of impact: Some users expecting to receive email in any Exchange Online connection method are impacted.<\/p>\n<p>Root cause: A subset of infrastructure that routes the affected email isn't processing data as expected, resulting in impact.<\/p>\n<p>Next update by: Wednesday, November 29, 2023, at 1:00 AM UTC<\/p>\n<p>Published Time: 28.11.2023 15:31:07<\/p>\n<p>Title: Some users may not be receiving email messages in all Exchange Online connection methods<\/p>\n<p>User impact: Users may not be receiving email messages in all Exchange Online connection methods.<\/p>\n<p>Current status: We've identified that a subset of infrastructure that routes the affected email isn't processing data as expected, resulting in impact. We're moving email traffic away from this unhealthy set of infrastructure to remediate impact.<\/p>\n<p>Scope of impact: Some users expecting to receive email in any Exchange Online connection method are impacted.<\/p>\n<p>Root cause: A subset of infrastructure that routes the affected email isn't processing data as expected, resulting in impact.<\/p>\n<p>Next update by: Tuesday, November 28, 2023, at 10:30 PM UTC<\/p>\n<p>Published Time: 28.11.2023 14:59:47<\/p>\n<p>Title: Some users may not be receiving email messages in all Exchange Online connection methods<\/p>\n<p>User impact: Users may not be receiving email messages in all Exchange Online connection methods.<\/p>\n<p>Current status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 30 minutes.<\/p><\/blockquote>\n<p>Die Kurzfassung: Nach \u00dcberpr\u00fcfung der Konfiguration der betroffenen Infrastruktur , in der E-Mails nicht weiter geleitet wurden, haben die Microsoft Techniker einen Fix entwickelt. Dieser sorgte daf\u00fcr, das der betroffene Teil der Infrastruktur, der die betroffenen E-Mail-Nachrichten weiterleiten soll, ersetzt wird. Durch Telemetrie wurde best\u00e4tigt, dass die Auswirkungen behoben sind.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[English]Bei Microsofts Exchange Online hat es am 28. November 2023 eine St\u00f6rung (EX694090) gegeben, bei dem der Dienst nicht mehr funktional war. Nutzer konnten keine E-Mails \u00fcber Exchange Online empfangen. Microsoft versucht aber das Problem durch Umleitungen der Mail-Zustellungen zu &hellip; <a href=\"https:\/\/borncity.com\/blog\/2023\/11\/29\/exchange-online-gestrt-ex694090-vom-28-11-2023\/\">Weiterlesen <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7263],"tags":[7211],"class_list":["post-288722","post","type-post","status-publish","format-standard","hentry","category-cloud","tag-exchange-online"],"_links":{"self":[{"href":"https:\/\/borncity.com\/blog\/wp-json\/wp\/v2\/posts\/288722","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/borncity.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/borncity.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/borncity.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/borncity.com\/blog\/wp-json\/wp\/v2\/comments?post=288722"}],"version-history":[{"count":0,"href":"https:\/\/borncity.com\/blog\/wp-json\/wp\/v2\/posts\/288722\/revisions"}],"wp:attachment":[{"href":"https:\/\/borncity.com\/blog\/wp-json\/wp\/v2\/media?parent=288722"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/borncity.com\/blog\/wp-json\/wp\/v2\/categories?post=288722"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/borncity.com\/blog\/wp-json\/wp\/v2\/tags?post=288722"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}