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Some users experiencing a strange effect: After uninstalling AMD Catalyst graphics driver, the USB keyboard and USB mouse are dead. Here are a few details about that issue.<\/p>\nSome users experiencing a strange effect: After uninstalling AMD Catalyst graphics driver, the USB keyboard and USB mouse are dead. Here are a few details about that issue.<\/p>\n
<\/p>\n
After uninstalling my AMD graphics card drivers, the stupid uninstaller messed up my computer and made it so that all my usbs don't work- they work during BIOS, but then stop after that. I have a PS\/2 keyboard and have been trying to fix the computer using that, but its troublesome\/impossible without a mouse. (source<\/a>)<\/p>\n This morning I was attempting to remove all my ATI related drivers ue to a display driver error I kept getting so that I can start fresh with a clean installation of the ATI video drivers. I went into the registry and deleted all the ATI related stuff I could find to make sure I had everything. I restarted my computer, and lo and behold, my keyboard and mouse weren't functioning at all, and I couldn't log in because of that. I realized in deleting those ATI drivers I'd possibly removed the USB controllers. (source<\/a>)<\/p>\n I have read the other threads and have tried to diagnose this problem, but I am having no luck. I got a new graphics card and went to uninstall the previous AMD graphics card drivers so that I could start fresh. I accidentally did an express uninstall, and now I have lost all of my AMD drivers and am not able to use usb ports. (source)<\/p>\n<\/blockquote>\n All users have a common problem: They thought they uninstalled the Catalyst control center or the graphics driver, but after a restart, also the USB drivers has been removed. As I read that in MS Answers forum, I thought \"it's a bug\" \u2013 but it seems to be \"by design\".<\/p>\n I don't have here a system with AMD chipset or graphics card, so I couldn't test anything. But I found a logical explanation in this forum thread<\/a>. Obviously there is an option \"Express Uninstall All ATI Software\" in uninstaller, that causes the trouble. Searching the web, I found this AMD uninstall instruction<\/a> that unfold the incident. <\/p>\n They insisting to go to Control Panel, selecting Programs and Features<\/em> and follow the steps suggested from AMD Catalyst\u2122 Install Manager (CIM).<\/p>\n In Programs and Features<\/em> it's only possible to select AMD Catalyst Install Manager<\/em> and click Change<\/em>. Following the steps suggested by the Install Manager, the user will see the following dialog box.<\/p>\n Following AMD's suggestion<\/a>, the user will select Express Uninstall All ATI Software <\/em>instead of Uninstall Manager<\/em>. Well, it's looking \"fool proof\" and it seems to work well on systems with Intel chipsets and AMD graphics. But this is dangerous on systems with AMD chipset, because after a restart, also AMD's chipset drivers are gone \u2013 and USB support stalled. <\/p>\n Also this AMD document<\/a> describes a clean utility, removing all AMD drivers. So: Overall, (in my view) it's not a user's fault \u2013 it's a design flaw in AMD's Install Manager. A good design will warn a user about the consequences of his choose.<\/p>\n After such an incident, there are not too many options to cure this. Here are a few options, I identified so far: <\/p>\n The steps to repair the system depends on the Windows version. <\/p>\n Similar articles<\/strong> Some users experiencing a strange effect: After uninstalling AMD Catalyst graphics driver, the USB keyboard and USB mouse are dead. Here are a few details about that issue.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[71,2],"tags":[301,99],"class_list":["post-1032","post","type-post","status-publish","format-standard","hentry","category-computer","category-windows","tag-amd-catalyst","tag-troubleshoothing"],"_links":{"self":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts\/1032","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/comments?post=1032"}],"version-history":[{"count":0,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts\/1032\/revisions"}],"wp:attachment":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/media?parent=1032"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/categories?post=1032"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/tags?post=1032"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}I came across this behavior in a (German) MS Answers forum posting. Searching the internet shows many hits since years (here<\/a>, here<\/a>, here, here<\/a>) for instance. The error description are similar:<\/p>\n
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usbs not working after uninstalling AMD Graphics drivers<\/h3>\n<\/blockquote>\n
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No USB mouse or keyboard after removing ATI drivers \u2026<\/h3>\n
Usb ports do not work after uninstalling AMD drivers<\/h3>\n
The user's fault?<\/h3>\n
![](\"https:\/\/web.archive.org\/web\/20200516124930\/https:\/\/l66.imgup.net\/AMDCatalysd0a8.jpg\")
<\/p>\n![](\"https:\/\/web.archive.org\/web\/20200516112657\/https:\/\/p87.imgup.net\/AMDCatalysc922.jpg\")
(Source: AMD)<\/p>\nHow to solve that issue? <\/h3>\n
\n
Win 10 Wiki<\/a>
Windows 10: Open command prompt window as administrator
<\/a>Trick: How to upgrade to Windows 10 using a clean install<\/a>
Check and repair Windows system files and component store<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"