{"id":10686,"date":"2019-08-07T00:29:30","date_gmt":"2019-08-06T22:29:30","guid":{"rendered":"http:\/\/159.69.82.204\/win\/?p=10686"},"modified":"2020-12-08T23:47:07","modified_gmt":"2020-12-08T22:47:07","slug":"surface-firmware-update-causes-wifi-issues","status":"publish","type":"post","link":"https:\/\/borncity.com\/win\/2019\/08\/07\/surface-firmware-update-causes-wifi-issues\/","title":{"rendered":"Surface Firmware Update causes WiFi issues"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" style=\"float: left; margin: 0px 10px 0px 0px; display: inline\" src=\"https:\/\/web.archive.org\/web\/20180729113450\/https:\/\/v47.imgup.net\/Surface218b.jpg\" width=\"71\" align=\"left\" height=\"52\">[<a href=\"https:\/\/www.borncity.com\/blog\/2019\/08\/07\/surface-firmware-update-verursacht-wlan-probleme\/\" target=\"_blank\" rel=\"noopener noreferrer\">German<\/a>]Microsoft offers a firmware update for various Surface devices. If this is installed, some users will experience problems with the stability of the WiFi connection. Here is some information about this topic.<\/p>\n<p><!--more--><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" alt=\"\" src=\"https:\/\/vg08.met.vgwort.de\/na\/029236003fb84c67b9200f31967c6154\" width=\"1\" height=\"1\">A few days ago I gave a short note about the Surface firmware updates in the blog post Firmware Updates for Surfaces. Neowin has summarized information about these firmware updates <a href=\"https:\/\/www.neowin.net\/news\/multiple-surface-devices-get-firmware-and-driver-updates\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a>. <\/p>\n<h2>Reports about WiFi issues<\/h2>\n<p>It looks like some users are experiencing issues with the WLAN connection caused by the firmware update of the Marvell Semiconductor, Inc. &#8211; Net &#8211; 15.68.17013.110 driver for the Wi-Fi connection. For the first time I became aware of this topic through a tweet by Woody Leonhard.<\/p>\n<blockquote class=\"twitter-tweet\">\n<p lang=\"en\" dir=\"ltr\">Many reports of failing WiFi after installing the latest Surface drivers. \"Marvell Semiconductor, Inc. \u2013 Net \u2013 15.68.17013.110\" seems to blame, on various Surface devices. Thx <a href=\"https:\/\/twitter.com\/barbbowman?ref_src=twsrc%5Etfw\">@barbbowman<\/a> <a href=\"https:\/\/t.co\/w6tgUC5iDJ\">https:\/\/t.co\/w6tgUC5iDJ<\/a><\/p>\n<p>\u2014 Woody Leonhard (@AskWoody) <a href=\"https:\/\/twitter.com\/AskWoody\/status\/1158475018566864896?ref_src=twsrc%5Etfw\">August 5, 2019<\/a><\/p><\/blockquote>\n<p><span id=\"preserve228e77dea61b4c89852749dcebbad0e0\" class=\"wlWriterPreserve\"><SCRIPT charset=\"utf-8\" src=\"https:\/\/platform.twitter.com\/widgets.js\" async><\/SCRIPT><\/span> <\/p>\n<p>Woody Leonhard has covered that <a href=\"https:\/\/www.askwoody.com\/2019\/problem-reported-with-the-latest-firmware-update-for-surface-book\/\" target=\"_blank\" rel=\"noopener noreferrer\">here.<\/a> He referenced <a href=\"https:\/\/login.live.com\/login.srf?wa=wsignin1.0&amp;rpsnv=13&amp;ct=1565128785&amp;rver=6.5.6509.0&amp;wp=MBI_SSL&amp;wreply=https:%2F%2Fanswers.microsoft.com%2Fen-us%2Fsite%2Fcompletesignin%3Fsilent%3DFalse%26returnUrl%3Dhttps%253A%252F%252Fanswers.microsoft.com%253A443%252Fen-us%252Fsurface%252Fforum%252Fsurfbook-surfnetwork%252Fmarvell-semiconductor-inc-net-156817013110-wifi%252F033b3613-135e-430a-952f-46440c764f58%253Fauth%253D1&amp;id=273572&amp;aadredir=1\" target=\"_blank\" rel=\"noopener noreferrer\">this Microsoft Answers forum hread<\/a>:<\/p>\n<blockquote>\n<p>Marvell Semiconductor, Inc. \u2013 Net \u2013 15.68.17013.110 WiFi driver breaks 5GHz connection on the Surface Book (1st Gen i5 with dGPU 256 GB)<\/p>\n<p>The title says it all, I updated the wifi driver to \"Marvell Semiconductor, Inc. \u2013 Net \u2013 15.68.17013.110\", and after that update, I can't connect to a 5GHz wifi connection, I can only connect to 2.4 GHz. when i try to connect to the 5GHz, it says: \"Unable to connect to this network\". Uninstalling the wifi driver, and restarting the device did help me get the 5GHz connection back to my Surface book, but when i decided to try to install the same driver again, and try to connect to 5GHz again, the same \"Unable to connect to this network\" appears. Does anyone have this issue?<\/p>\n<\/blockquote>\n<p>Within the MS Answers forum thread other users are confirming the issues with their Surface Books. A poster also names a Surface Pro 6 that can no longer connect to a specific Access Point (AP). At <a href=\"https:\/\/www.computerworld.com\/article\/3429590\/new-surface-firmwaredriver-update-knocks-out-wi-fi-on-some-systems.html\" target=\"_blank\" rel=\"noopener noreferrer\">ComputerWorld<\/a> Woody Leonhard writes, different surface models are affected. According to this <a href=\"https:\/\/login.live.com\/login.srf?wa=wsignin1.0&amp;rpsnv=13&amp;ct=1565128785&amp;rver=6.5.6509.0&amp;wp=MBI_SSL&amp;wreply=https:%2F%2Fanswers.microsoft.com%2Fen-us%2Fsite%2Fcompletesignin%3Fsilent%3DFalse%26returnUrl%3Dhttps%253A%252F%252Fanswers.microsoft.com%253A443%252Fen-us%252Fsurface%252Fforum%252Fsurfbook-surfnetwork%252Fmarvell-semiconductor-inc-net-156817013110-wifi%252F033b3613-135e-430a-952f-46440c764f58%253Fauth%253D1&amp;id=273572&amp;aadredir=1\" target=\"_blank\" rel=\"noopener noreferrer\">Microsoft Answers forum thread<\/a>, users <em>andipeppa<\/em> were able to repair it again by rolling it back to the WiFi adapter driver 15.68.9127.58. Martin Geu\u00df has discussed this within <a href=\"https:\/\/www.drwindows.de\/news\/surface-geraete-verlieren-wlan-verbindung-nach-firmware-update\" target=\"_blank\" rel=\"noopener noreferrer\">this German<\/a> article on Dr. Windows and also describes the steps how to get back to the previous driver.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[German]Microsoft offers a firmware update for various Surface devices. If this is installed, some users will experience problems with the stability of the WiFi connection. Here is some information about this topic.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[448,1547,22],"tags":[171,47,650],"class_list":["post-10686","post","type-post","status-publish","format-standard","hentry","category-devices","category-software","category-update","tag-firmware-update","tag-issue","tag-surface"],"_links":{"self":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts\/10686","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/comments?post=10686"}],"version-history":[{"count":0,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts\/10686\/revisions"}],"wp:attachment":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/media?parent=10686"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/categories?post=10686"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/tags?post=10686"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}