{"id":10873,"date":"2019-08-24T00:01:00","date_gmt":"2019-08-23T22:01:00","guid":{"rendered":"http:\/\/159.69.82.204\/win\/?p=10873"},"modified":"2021-07-23T16:07:14","modified_gmt":"2021-07-23T14:07:14","slug":"windows-7-sp1-update-kb4512506-causes-error-0xc0000225","status":"publish","type":"post","link":"https:\/\/borncity.com\/win\/2019\/08\/24\/windows-7-sp1-update-kb4512506-causes-error-0xc0000225\/","title":{"rendered":"Windows 7 SP1: Update KB4512506 causes error 0xc0000225"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" title=\"win7\" style=\"border-left-width: 0px; border-right-width: 0px; border-bottom-width: 0px; float: left; margin: 0px 10px 0px 0px; display: inline; border-top-width: 0px\" border=\"0\" alt=\"win7\" src=\"http:\/\/www.borncity.com\/blog\/wp-content\/uploads\/2012\/03\/win7_thumb1.jpg\" width=\"44\" align=\"left\" height=\"42\"> [<a href=\"https:\/\/www.borncity.com\/blog\/?p=221964\" target=\"_blank\" rel=\"noopener noreferrer\">German<\/a>]The monthly KB4512506 Security Quality Rollup for Windows 7 SP1 and Windows Server 2008 R2 is experiencing issues. Some systems run into boot problems during installation. The machines refuse to start with error code 0xc0000225.<\/p>\n<p><!--more--><\/p>\n<h2>The error description<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" alt=\"\" src=\"https:\/\/vg01.met.vgwort.de\/na\/0a0b190ca4564232a91e07e560760cd0\" width=\"1\" height=\"1\">Austrian blog reader Friedrich S., who runs an IT support company, contacted me by e-mail. He describes the error as follows::<\/p>\n<blockquote>\n<p>after installation of 2019-08 &#8211; Monthly Security Quality Rollup for Windows 7 for x64-based Systems (KB4512506), Windows 7 no longer starts on some PCs. The error message:<\/p>\n<p>Status: 0xc0000225 <br \/>Info: The boot selection failed because a required device is inaccessible. <\/p>\n<\/blockquote>\n<p><img decoding=\"async\" title=\"Windows 7 Boot-Error 0xc0000225\" alt=\"Windows 7 Boot-Error 0xc0000225\" src=\"https:\/\/i.imgur.com\/5XbnIIL.jpg\">  <\/p>\n<p>The blog reader writes that the safe mode of Windows 7 no longer works either. With a Linux USB stick he can start the systems and also access the partitions\/data.  <\/p>\n<p>The blog reader is not alone; after I wrote the article <a href=\"https:\/\/www.heise.de\/meldung\/Windows-7-SHA-2-Klippen-am-August-Patchday-4499206.html\" target=\"_blank\" rel=\"noopener noreferrer\">Windows 7: SHA-2-Klippen am August-Patchday<\/a> for German magazine heise, some readers <a href=\"https:\/\/www.heise.de\/forum\/heise-Security\/News-Kommentare\/Windows-7-SHA-2-Klippen-am-August-Patchday\/KB4512506-fuehrt-zu-Blackscreen-mit-0xc0000225-Win7-x64\/thread-6091699\/#posting_35078646\" target=\"_blank\" rel=\"noopener noreferrer\">left comments like<\/a> the one, I've translated here:  <\/p>\n<blockquote>\n<p>KB4512506 causes a blackscreen with error 0xc0000225 (Win7 x64)<\/p>\n<p>KB4474419 and KB4490628 are installed, but as soon as the 2019-08 monthly security quality rollup is installed, the Windows Boot Manager stalls with status 0xc0000225.&nbsp; <\/p>\n<p>What I found so far was the suggestion to restore the winload.efi and winload.exe in system32 from an intact system, but I haven't tried it yet. <\/p>\n<p>Has anyone else been able to observe this?<\/p>\n<\/blockquote>\n<p>In the thread other users confirm this problem. Krebs on Security also has <a href=\"https:\/\/krebsonsecurity.com\/2019\/08\/patch-tuesday-august-2019-edition\/comment-page-1\/#comment-494770\" target=\"_blank\" rel=\"noopener noreferrer\">this user comment<\/a>. Askwoody also has <a href=\"https:\/\/www.askwoody.com\/forums\/topic\/august-2019-security-patches-its-a-biiiiiiiiig-month\/#post-1911184\" target=\"_blank\" rel=\"noopener noreferrer\">this forum entry<\/a>, and Spiceworks also <a href=\"https:\/\/community.spiceworks.com\/topic\/2226822-patch-tuesday-august-2019-breaking-computers-auto-repair-loop\" target=\"_blank\" rel=\"noopener noreferrer\">confirms the bug<\/a>.&nbsp; <\/p>\n<h2>Repair attempts of the user<\/h2>\n<p>The affected person then tried to boot the systems via Windows 7 DVD and get into Windows PE via the computer repair options. But he had no success there. After the start with the Windows 7 DVD he received this message during system restore  <\/p>\n<blockquote>\n<p>This version of the System Restore Options is not compatible with the version of Windows you are repairing. Use a disk that is compatible with this version of Windows. <\/p>\n<\/blockquote>\n<p>FYI: Windows 7 x64 SP1 is installed on the computer, Windows 7 x64 SP1 is also installed on the DVD. If you use the Windows repair disk for starting, an error is found in the Windows boot manager.  <\/p>\n<blockquote>\n<p>Reparaturdetails: Die folgende Startoption wird repariert: <br \/>Name: Windows Boot Manager <br \/>ID: 9DEA862C-5CDD-4E70-ACC1-F328344D4795 <\/p>\n<\/blockquote>\n<p><img decoding=\"async\" title=\"Reparatur der Windows 7 Startdateien\" alt=\"Reparatur der Windows 7 Startdateien\" src=\"https:\/\/i.imgur.com\/c7f2SXk.jpg\">&nbsp; <\/p>\n<p>After the repair has been carried out, the starting problem persists. The affected user writes to this:  <\/p>\n<blockquote>\n<p>We already have 5 systems where the problem occurs, 3 systems use a Samsung 860 Pro SSD, 2 systems have an HDD (Seagate\/WD) built in. <\/p>\n<\/blockquote>\n<p>and asks if others are affected and if there are any solutions. I had answered the question about the afflictions of other users in the text above with links to other sources.&nbsp; <\/p>\n<h2>Troubleshooting, some approaches<\/h2>\n<p>Ad-hoc I guess that the boot manager will be patched by the SHA-2 update in Windows 7. I had already published the blog post <a href=\"https:\/\/www.borncity.com\/blog\/2015\/12\/17\/windows-hngt-mit-boot-fehler-0xc0000225\/\">Windows h\u00e4ngt mit Boot-Fehler 0xC0000225<\/a> in December 2015, which deals with the error image. There was a tip to repair the UEFI files. But I am skeptical that it will help.<\/p>\n<h3>Patch KB3133977 is missing?<\/h3>\n<p>While writing the blog post something rang with me. A few days ago I published the article <a href=\"https:\/\/borncity.com\/win\/2019\/08\/21\/windows-7-reinstallation-causes-boot-error-0xc0000428\/\">Windows 7: Reinstallation causes boot error 0xc0000428<\/a>. Microsoft states that in certain situations a missing Bitlocker patch KB3133977 causes the stop error 0xc0000428. <\/p>\n<blockquote>\n<p>Here it is recommended to read the support article <a href=\"https:\/\/web.archive.org\/web\/20201231202502\/https:\/\/support.microsoft.com\/en-us\/help\/4472027\/2019-sha-2-code-signing-support-requirement-for-windows-and-wsus\">2019 SHA-2 Code Signing Support requirement for Windows and WSUS<\/a>. Microsoft has added three entries to the August 17, 2019 article. The entries at the end of the article address issues related to the SHA-2 upgrade in Windows 7 SP1 and Windows Server 2008 R2.&nbsp; <\/p>\n<\/blockquote>\n<p>At heise I had published the article <a href=\"https:\/\/www.heise.de\/security\/meldung\/Windows-7-SHA-2-Klippen-am-August-Patchday-4499206.html\" target=\"_blank\" rel=\"noopener noreferrer\">Windows 7: SHA-2-Klippen am August-Patchday<\/a>. There I mentioned the missing Bitlocker update KB3133977 may causes boot issues. Then I got an interesting <a href=\"https:\/\/www.heise.de\/forum\/heise-Security\/News-Kommentare\/Windows-7-SHA-2-Klippen-am-August-Patchday\/KB4512506-fuehrt-zu-Blackscreen-mit-0xc0000225-Win7-x64\/thread-6091699\/#posting_35103871\" target=\"_blank\" rel=\"noopener noreferrer\">user hint in the comment<\/a> thread to my article. <\/p>\n<blockquote>\n<p>It also bricked some of my computers. Fortunately they could be retrieved via restore points. After installing KB3133977 KB4512506 could be installed without any problems. <\/p>\n<p>Be careful with the patch KB3133977 in connection with ASUS boards and Secure Boot. Be sure to read the KB article!<\/p>\n<\/blockquote>\n<p>So the Bitlocker patch KB3133977 can solve the problem with the boot problems here as well. I therefore guess that the Windows 7 boot manager can no longer read the signatures without update KB3133977 due to the SHA-2 error and refuses to boot. <\/p>\n<blockquote>\n<p>Microsoft wrote something about the ASUS board problem <a href=\"https:\/\/support.microsoft.com\/en-us\/help\/3133977\/bitlocker-can-t-encrypt-drives-because-of-service-crashes-in-svchost-e\" target=\"_blank\" rel=\"noopener noreferrer\">in KB article 3133977<\/a> that the patch on ASUS board prevents booting. ASUS has published <a href=\"https:\/\/web.archive.org\/web\/20210307123834\/https:\/\/www.asus.com\/support\/FAQ\/1016356\/\" target=\"_blank\" rel=\"noopener noreferrer\">this support article<\/a>.&nbsp;&nbsp;&nbsp; <\/p>\n<\/blockquote>\n<p>Perhaps the above information will help. If so, just leave a comment &#8211; thank you. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>[German]The monthly KB4512506 Security Quality Rollup for Windows 7 SP1 and Windows Server 2008 R2 is experiencing issues. Some systems run into boot problems during installation. The machines refuse to start with error code 0xc0000225.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[22,2],"tags":[2084,47,2058,195,17],"class_list":["post-10873","post","type-post","status-publish","format-standard","hentry","category-update","category-windows","tag-error-0xc0000225","tag-issue","tag-kb4512506","tag-update","tag-windows-7"],"_links":{"self":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts\/10873","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/comments?post=10873"}],"version-history":[{"count":0,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts\/10873\/revisions"}],"wp:attachment":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/media?parent=10873"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/categories?post=10873"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/tags?post=10873"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}