{"id":10927,"date":"2019-08-29T12:24:21","date_gmt":"2019-08-29T10:24:21","guid":{"rendered":"http:\/\/159.69.82.204\/win\/?p=10927"},"modified":"2020-12-08T23:47:07","modified_gmt":"2020-12-08T22:47:07","slug":"are-there-battery-problems-with-surface-book-2-and-pro-5-6","status":"publish","type":"post","link":"https:\/\/borncity.com\/win\/2019\/08\/29\/are-there-battery-problems-with-surface-book-2-and-pro-5-6\/","title":{"rendered":"Are there Battery Problems with Surface Book 2 and Pro 5\/6?"},"content":{"rendered":"

[German<\/a>]It seems that owners of Microsoft's Surface Tablet PCs are still plagued by battery problems. Especially the latest firmware update for battery optimization seems to have side effects.<\/p>\n

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\"\"I've blogged yesterday about that topic within my German<\/a> blog. In my opinion, surface users need a lot of tolerance in order to bear the troubles caused by these devices. And users have been reporting battery problems through the whole model range.<\/p>\n

Battery issues with Surface Pro 4<\/h2>\n

With the Surface Pro 4, there are complaints that the battery is simply discharging too quickly. A search in Microsoft's forum apparently there are several hits from 2018<\/a>. To my knowledge the problem was never solved. The fact that the type cover of the Surface Pro 4 causes trouble, I had already discussed in the blog once<\/a>. From MVP colleague Barb Bowman I have the following information:<\/p>\n

also, batteries are beginning to swell and cause the screens to separate in original Surface Books and now SP4's. their policy (unstated officially) is to replace free of charge if within 3 years of initial purchase. Most of the SP4's are more than 3 years.. about half the SB's are more than 3 years. these reports are growing. *I* will never buy another Surface.<\/p><\/blockquote>\n

Well, Barb Bowman is for me 'Miss Surface', who helped many Surface users in Microsoft's Surface forum. If they state '*I* will never buy another Surface', it means 'she might be pretty pissed'. Not that good for Microsoft. I, for myself, never bought such a device \u2013 to expensive, not repairable and not really handy.<\/p>\n

Is there a new battery issue after firmware update?<\/h2>\n

I'll just post it here in the blog – maybe there are other people affected. On Twitter I got the following message from Jason Falter.<\/p>\n

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I wonder if @maryjofoley<\/a> or @thurrott<\/a> have seen any movement from @Microsoft<\/a> to fix the battery issues plaguing Surface devices since the creative update? SP5 & SP6 are talked about but my SP4 only gets 2 hours of web surfing before having to be plugged in now.<\/p>\n

\u2014 Jason Falter \u2694\ufe0f (@JasonFalter) August 27, 2019<\/p><\/blockquote>\n