{"id":11301,"date":"2019-10-01T17:14:34","date_gmt":"2019-10-01T15:14:34","guid":{"rendered":"http:\/\/159.69.82.204\/win\/?p=11301"},"modified":"2024-10-05T18:51:59","modified_gmt":"2024-10-05T16:51:59","slug":"windows-printer-issues-after-sept-2019-update-confirmed","status":"publish","type":"post","link":"https:\/\/borncity.com\/win\/2019\/10\/01\/windows-printer-issues-after-sept-2019-update-confirmed\/","title":{"rendered":"Windows: Printer issues after Sept. 2019 Update confirmed"},"content":{"rendered":"

[German<\/a>]Microsoft has just confirmed that some Windows systems may experience problems with printers after the September 2019 updates has bee installed. Here are an overview and also the details I know so far.<\/p>\n

<\/p>\n

The printing issues \u2013 a brief review<\/h2>\n

\"\"In Windows 10 version 1903, some users recognized that the printer queue crashes after installing the KB4517211 update and they could no longer print. Specifically, the spooler service for the printers crashes, causing no printers to be detected by applications. The affected person can restart the service, but it crashes again during printing.<\/p>\n

After a reader comment, I had briefly mentioned the issue within my blog post Windows 10: Issues with Updates KB4522015, KB4522016 \/ KB4517211 (Sept. 2019)<\/a>. When writing the post, I still assumed that this could be an isolated case for one user. Afterwards, however, a number of independent confirmations came from readers both here and in the German-language blog. So later I decided to create a separate blog post Windows10 V1903: Update KB4517211 causes printer issues<\/a>.<\/p>\n

After receiving additional confirmations from more users, I found a post in the Microsoft Answers forum<\/a> and escalated the issue to Microsoft moderators – together with the request to forward this with a link to my post above to Microsoft's developers (as a Microsoft Answers community moderator I still can do that). .<\/p>\n

Issue confirmed for all Windows versions<\/h2>\n

Meanwhile Microsoft has confirmed this error in the Windows 10 V1903 status page<\/a> (my colleagues<\/a> noticed this, because I haven't found anything in the KB articles yet). Microsoft writes with date September 30, 2019:<\/p>\n

Intermittent issues when printing<\/b><\/p>\n

The print spooler service may intermittently have issues completing a print job and may result in a print job being canceled or failing. Some apps may close or error when the print spooler fails and you may receive a remote procedure call error (RPC error) from some printing utility or printing apps.<\/p><\/blockquote>\n

So everything that my blog readers have also reported here as comments to my posts. Interesting is, however, that all Windows versions may be be affected.<\/p>\n