{"id":11523,"date":"2019-10-18T00:02:00","date_gmt":"2019-10-17T22:02:00","guid":{"rendered":"http:\/\/159.69.82.204\/win\/?p=11523"},"modified":"2023-08-25T22:56:01","modified_gmt":"2023-08-25T20:56:01","slug":"windows-10-v1903-update-kb4517389-causes-issues-with-intel-graphics-driver","status":"publish","type":"post","link":"https:\/\/borncity.com\/win\/2019\/10\/18\/windows-10-v1903-update-kb4517389-causes-issues-with-intel-graphics-driver\/","title":{"rendered":"Windows 10 V1903: Update KB4517389 causes issues with Intel Graphics Driver"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" style=\"float: left; margin: 0px 10px 0px 0px; display: inline\" src=\"http:\/\/www.borncity.com\/blog\/wp-content\/uploads\/2015\/01\/win102.jpg\" width=\"58\" align=\"left\" height=\"58\">[<a href=\"https:\/\/www.borncity.com\/blog\/?p=223683\" target=\"_blank\" rel=\"noopener noreferrer\">German<\/a>]Cumulative update KB4517389 for Windows 10 Version 1903, released on October 8, 2019, also contains an updated Intel Display Driver Version 26.20.100.7157. However, this causes display issues on various systems. <\/p>\n<p><!--more--><\/p>\n<h2>Update KB4517389 for Windows 10 Version 1903<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" alt=\"\" src=\"https:\/\/vg07.met.vgwort.de\/na\/e73e7fe16dee4211814afaf224cd2e49\" width=\"1\" height=\"1\">Cumulative security update <a href=\"https:\/\/support.microsoft.com\/en-us\/help\/4517389\/windows-10-update-kb4517389\" target=\"_blank\" rel=\"noopener noreferrer\">KB4517389<\/a> was released on October 8, 2019 for Windows 10 Version 1903 and Windows Server Version 1903. I reported about it in the blog post <a href=\"https:\/\/borncity.com\/win\/2019\/10\/09\/patchday-windows-10-updates-october-8-2019\/\">Patchday Windows 10-Updates (October 8, 2019)<\/a>. The support post states that this cumulative update is intended to improve security for Internet Explorer and Edge browsers. There are also some other fixes described in the support article. <\/p>\n<p>However, <a href=\"https:\/\/support.microsoft.com\/en-us\/help\/4517389\/windows-10-update-kb4517389\" target=\"_blank\" rel=\"noopener noreferrer\">KB4517389<\/a> s also responsible for malfunctions in Windows 10 version 1903 (start menu and shell problems, Edge no longer starting). There are some blog posts about bugs that are triggered by this update (possibly as a consequential bug) (see the article list at the end of the post). <\/p>\n<h2>KB4517389 contains an updated Intel graphics driver<\/h2>\n<p>Microsoft Answers forum contains <a href=\"https:\/\/answers.microsoft.com\/en-us\/windows\/forum\/all\/microsoft-update-october-8-2019kb4517389-os-build\/c01baa68-2c26-46b0-944c-a0e577bfa6f1?auth=1\" target=\"_blank\" rel=\"noopener noreferrer\">this post<\/a>, where a user points out some issues with update KB4517389. <\/p>\n<blockquote>\n<p><strong>Microsoft Update: October 8, 2019\u2014KB4517389 (OS Build 18362.418): Intel Display Driver: 26.20.100.7157<\/strong><\/p>\n<p>October 8, 2019\u2014KB4517389 (OS Build 18362.418) contains an Intel Display Driver Update: 26.20.100.7157 which causes display issues as documented below. Rolling back the driver corrects the problem as documented below.<\/p>\n<\/blockquote>\n<p>This update installs the Intel Display Driver Update: 26.20.100.7157. Here are the driver properties of the Intel UHD Graphics 620 driver.  <\/p>\n<p><img decoding=\"async\" title=\"Intel Display Driver Update: 26.20.100.7157 \" alt=\"Intel Display Driver Update: 26.20.100.7157 \" src=\"https:\/\/web.archive.org\/web\/20200407173946\/https:\/\/filestore.community.support.microsoft.com\/api\/images\/94e0968f-efed-4435-8472-dd3d32ec7705?upload=true\">(Source: MS Answers)  <\/p>\n<p>However, this driver causes massive display problems on different machines. If you roll back to the previous graphics driver (Intel Display Driver 25.20.100.6519 of January 2019) on the Driver tab, the errors are gone.<\/p>\n<blockquote>\n<p>Here you may have to download wushowhide.diagcab and block the reinstallation of the driver\/update. <\/p>\n<\/blockquote>\n<h2>Rendering issues with the new Intel graphics driver<\/h2>\n<p>Within the thread the affected user posted the following screenshot with the rendereing issues caused by the driver 26.20.100.7157.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" title=\"Anzeigefehler\" alt=\"Anzeigefehler\" src=\"https:\/\/web.archive.org\/web\/20200407173948\/https:\/\/filestore.community.support.microsoft.com\/api\/images\/d703199b-7ed0-4e29-bc79-5ed9ddfd0a1a?upload=true\" width=\"626\" height=\"511\"><br \/>(Source: MS Answers)<\/p>\n<p>The icons from the above screenshot are overlaid with an X. If you roll back to the Intel Display Driver 25.20.100.6519 of January 2019, the errors are gone (see following figure).<\/p>\n<p><a href=\"https:\/\/web.archive.org\/web\/20200407173946\/https:\/\/filestore.community.support.microsoft.com\/api\/images\/31f010ce-d8cb-409c-8d55-3a3c9f40f993?upload=true\"><img loading=\"lazy\" decoding=\"async\" title=\"Korrekte Anzeige\" alt=\"Korrekte Anzeige\" src=\"https:\/\/web.archive.org\/web\/20200407173946\/https:\/\/filestore.community.support.microsoft.com\/api\/images\/31f010ce-d8cb-409c-8d55-3a3c9f40f993?upload=true\" width=\"628\" height=\"513\"><\/a><br \/>(Source: MS Answers)<\/p>\n<p>A user wrote that he found several display\/rendering errors on several HP ProBook 450 G6 machines with Intel UHD 620 graphics chips. This includes:<\/p>\n<ul>\n<li>Triangular images in Word\n<li>Chrome browser, which turns black, also in the settings\n<li>Crosses in Internet Explorer<\/li>\n<\/ul>\n<p>As soon as the update is uninstalled, these display errors are gone again. These errors will be confirmed by other users in the course of the forum thread. A user writes that he could only fix 2 out of 10 affected machines via driver rollback.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" title=\"Chrome rendering error\" alt=\"Chrome rendering error\" src=\"https:\/\/web.archive.org\/web\/20200407174016\/https:\/\/preview.redd.it\/ir4j277n3ds31.jpg?width=1024&amp;auto=webp&amp;s=ee621f68f6780aa5a813463025ac86745bb856e3\" width=\"634\" height=\"476\"><br \/>(Chrome rendering error, Source: reddit.com)<\/p>\n<p>At reddit.com there is <a href=\"https:\/\/old.reddit.com\/r\/Windows10\/comments\/dhffpd\/after_the_windows_10_october_update_my_laptop_is\/\" target=\"_blank\" rel=\"noopener noreferrer\">this tread<\/a> with the above photo showing Google Chrome with rendering errors. Also on <a href=\"https:\/\/twitter.com\/saiharish_k\/status\/1183646230527692800\" target=\"_blank\" rel=\"noopener noreferrer\">Twitter<\/a> are reports about such isseus. <\/p>\n<h2>HP-Update-Assistant should fix it<\/h2>\n<p>At askwoody.com the same error is pointed out <a href=\"https:\/\/www.askwoody.com\/2019\/yet-another-win10-version-1903-cumulative-update-video-bug-installing-this-months-first-cumulative-update-clobbers-some-intel-video-drivers\/\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a>. A user wrote in the comment section of this article:<\/p>\n<blockquote>\n<p>Most of the reddit instances seem to be HP machines, and solved by a more recent update via HP Support Assistant.  <\/p>\n<p>I updated 20 days ago from Intel DCH display driver version 26.20.100.7158 (not HP) to 26.20.100.7212 and an included fix was for \"Minor graphical anomalies may be observed when opening Microsoft Store or Windows 10 start menu.\"<\/p>\n<\/blockquote>\n<p>The persons were able to solve the issue with a driver update by the HP Support Assistant. The user states that he had a newer driver installed before the update, which according to the description is supposed to fix minor graphical anomalies (see also <a href=\"https:\/\/www.askwoody.com\/forums\/topic\/yet-another-win10-version-1903-cumulative-update-video-bug-installing-this-months-first-cumulative-update-clobbers-some-intel-video-drivers\/#post-1983571\" target=\"_blank\" rel=\"noopener noreferrer\">this post<\/a> from user EP on the topic). Maybe it will help you. Any of you affected?<\/p>\n<p><strong>Similar articles:<\/strong><br \/><a href=\"https:\/\/borncity.com\/win\/2019\/10\/09\/patchday-windows-10-updates-october-8-2019\/\">Patchday Windows 10-Updates (October 8, 2019)<\/a> <br \/><a href=\"https:\/\/borncity.com\/win\/2019\/10\/10\/windows-10-october-2019-patchday-start-menu-issues\/\">Windows 10 October 2019 Patchday (Start menu) issues<\/a><br \/><a href=\"https:\/\/borncity.com\/win\/2019\/10\/12\/windows-10-fixes-for-october-2019-start-menu-issues\/\">Windows 10: Fixes for October 2019 (start menu) issues<\/a><br \/><a href=\"https:\/\/borncity.com\/win\/2019\/10\/14\/windows-10-v1903-update-kb4517389-breaks-edge-browser\/\">Windows 10 V1903: Update KB4517389 breaks Edge Browser [Fix]<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>[German]Cumulative update KB4517389 for Windows 10 Version 1903, released on October 8, 2019, also contains an updated Intel Display Driver Version 26.20.100.7157. However, this causes display issues on various systems.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[463,22,2],"tags":[166,2135,195,76],"class_list":["post-11523","post","type-post","status-publish","format-standard","hentry","category-issue","category-update","category-windows","tag-issues","tag-kb4517389","tag-update","tag-windows-10"],"_links":{"self":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts\/11523","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/comments?post=11523"}],"version-history":[{"count":0,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts\/11523\/revisions"}],"wp:attachment":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/media?parent=11523"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/categories?post=11523"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/tags?post=11523"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}