{"id":12487,"date":"2020-01-03T00:07:00","date_gmt":"2020-01-02T23:07:00","guid":{"rendered":"http:\/\/159.69.82.204\/win\/?p=12487"},"modified":"2020-01-03T00:01:20","modified_gmt":"2020-01-02T23:01:20","slug":"windows-10-update-installs-mysterious-hp-inc-driver","status":"publish","type":"post","link":"https:\/\/borncity.com\/win\/2020\/01\/03\/windows-10-update-installs-mysterious-hp-inc-driver\/","title":{"rendered":"Windows 10: Update installs mysterious HP Inc. driver"},"content":{"rendered":"

[German<\/a>]Just a brief note: I became aware of a mysterious HP Inc. driver that has been delivered via Windows Update and installs in Windows 10. Here are a few details I know so far.<\/p>\n

<\/p>\n

\"\"I has been informed about that driver from a German blog reader who uses a HP notebook. The reader observed suddenly that Windows Update installs a mysterious driver without further explanations. The blog reader wrote within a comment<\/a> (I've translated the text below).<\/p>\n

Today I got a driver called HP Inc. software component 4.1.4.2923 for my HP laptop via Windows Update, without any comment or changelog. The Microsoft Update Catalog does not know this version either.<\/p>\n

The only Google hit is HP Analytics… which reminds me of the malwa***, uh, telemetry from a year or two ago. In the event display, an HP Analytics section appears directly. It's a weird driver that's spreading out in the event viewer.<\/p><\/blockquote>\n

The telemetry thing mentioned was a HP Touchpoint Analytics Client I discussed within the blog post HP installs secretly HP Touchpoint Analytics Client telemetry client<\/a>. That's brought me to a research, to find out more.<\/p>\n

Microsoft offers HP Inc. \u2013 SoftwareComponent<\/h2>\n

Searching the Internet, I found an entry for HP Inc. \u2013 SoftwareComponent in Microsofts Update Catalog<\/a>. Microsoft provides older versions of this driver, with the following details:<\/p>\n

hardware id: swc\\hpq6001&pid_61adbe
\nManufacturer: HP Inc.
\nDriver manufacturer: HP Inc.
\nDriver class: Other Hardware
\nDriver model: HP Radio Manager Device<\/p>\n

More details are not available \u2013 the link Microsoft provides is dead. But I found an entry in HP support forum<\/a> for an older version of this driver:<\/p>\n

HP SoftwareComponent Update locks CPU<\/p>\n

\u200e03-27-2019 12:11 PM<\/p>\n

Product: Pavilion 14-X360 14-Ba12ng<\/p>\n

Operating System: Microsoft Windows 10 (64-Bit)<\/p>\n

Hi there!<\/p>\n

I just did a few updates on my convertible (Pavilion 14-x360, 14-ba12ng). I had to reinstall completely and then spent 3 month without wifi, so there were actually quite a few. Anyway, since it installed the \"HP. Inc – SoftwareComponent\" Version: 2.1.8.1. (release 10\/30\/2018) and\/or Version: 2.1.9.1 (release 2\/1\/2019) the cpu always stays at 3.44 – 3.48 GHz when the power cord is plugged it. It doens\u00b4t clock down anymore, even when the cpu-load is only 4% over a longer period of time. It only clocks down when I unplug the power cord. This creates a lot of unnecessary heat and the fan is running constantly.<\/p>\n

It\u00b4s incredibly infuriating. Can you help?<\/p><\/blockquote>\n

It was also a driver delivered via Windows Update, as you can read here<\/a>. So the questions: Has some of you also received this HP Inc. driver on your HP machines? Are you facing issues with this driver? Does somebody know what this driver is for.<\/p>\n","protected":false},"excerpt":{"rendered":"

[German]Just a brief note: I became aware of a mysterious HP Inc. driver that has been delivered via Windows Update and installs in Windows 10. Here are a few details I know so far.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[536,76],"class_list":["post-12487","post","type-post","status-publish","format-standard","hentry","category-windows","tag-driver","tag-windows-10"],"_links":{"self":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts\/12487","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/comments?post=12487"}],"version-history":[{"count":0,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts\/12487\/revisions"}],"wp:attachment":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/media?parent=12487"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/categories?post=12487"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/tags?post=12487"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}