{"id":12781,"date":"2020-01-26T00:14:00","date_gmt":"2020-01-25T23:14:00","guid":{"rendered":"http:\/\/159.69.82.204\/win\/?p=12781"},"modified":"2020-01-24T22:02:20","modified_gmt":"2020-01-24T21:02:20","slug":"issues-with-trend-micro-wfbs-10-0-sp1-patch-build-2185","status":"publish","type":"post","link":"https:\/\/borncity.com\/win\/2020\/01\/26\/issues-with-trend-micro-wfbs-10-0-sp1-patch-build-2185\/","title":{"rendered":"Issues with Trend Micro WFBS 10.0 SP1: Patch Build 2185?"},"content":{"rendered":"

[German<\/a>]A brief question to users of Trend Micro WFBS 10.0 SP1: Patch Build 2185: Have you experienced issues updating definition (pattern) files since the patch was installed?<\/p>\n

<\/p>\n

\"\"At the beginning of December I reported about the new patch in the article Trend Micro WFBS 10.0 SP1: Patch Build 2185 released<\/a>. It brings compatibility with Windows 10 version 1909 and a number of bug fixes. <\/p>\n

Signature patterns are no longer updated<\/h2>\n

I became aware of a possible issue on German site administrator.de<\/a> via a post from Toni Schmidt<\/em>. Toni has installed last week patch 2185 on several systems and writes <\/p>\n

\n

Yesterday we got some feedback from users that the virus patterns have an old date. Even after the update the Security Agent says <\/p>\n

Last update: 13.01.2020 (day before patch installation)<\/p>\n

In fact, it is like this: If the clients were offline for a few days after the patch was installed, do not update the virus patterns after that. A manual update is \"successful\", but the version and date of the patterns remain the same.<\/p>\n<\/blockquote>\n

This can be checked on the Trend Micro Worry Free Business 10.0 Security Server. There you can read the 'pattern version'. Clients that are online should have a current pattern version (the user indicates that it is currently 15.633.00, but may have changed).<\/p>\n

\n

While writing this blog post I saw that already on December 13, 2019, one day after the release of the English language blog post, this comment<\/a> has been left with the same problem description. The affected person solved it by reinstalling the TM software.  <\/p>\n<\/blockquote>\n

A Workaround from Trend Micro<\/h2>\n

The relevant administrator then opened a support case with Trend Micro and reported the problem. The manufacturer was unaware of the problem, but then suggested a workaround:<\/p>\n

\n

On all client machines that have the issues of pattern files not updating, delete the old pattern files.<\/p>\n<\/blockquote>\n

The pattern files for the virus scanner are located in the path for Trend Micro WFBS 10.0 SP1: <\/p>\n

C:\\Program Files (x86)\\Trend Micro\\Security Agent\\lpt$vpn.6**<\/em><\/p>\n

As soon as the old signature files have been deleted manually, the affected person writes, the update of the updated signature files works again. <\/p>\n","protected":false},"excerpt":{"rendered":"

[German]A brief question to users of Trend Micro WFBS 10.0 SP1: Patch Build 2185: Have you experienced issues updating definition (pattern) files since the patch was installed?<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[463,580,1547],"tags":[47,69,1544],"class_list":["post-12781","post","type-post","status-publish","format-standard","hentry","category-issue","category-security","category-software","tag-issue","tag-security","tag-software"],"_links":{"self":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts\/12781","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/comments?post=12781"}],"version-history":[{"count":0,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts\/12781\/revisions"}],"wp:attachment":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/media?parent=12781"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/categories?post=12781"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/tags?post=12781"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}