{"id":14070,"date":"2020-04-15T00:05:00","date_gmt":"2020-04-14T22:05:00","guid":{"rendered":"http:\/\/159.69.82.204\/win\/?p=14070"},"modified":"2020-04-13T13:07:52","modified_gmt":"2020-04-13T11:07:52","slug":"uninstall-office-365-and-install-office-2016","status":"publish","type":"post","link":"https:\/\/borncity.com\/win\/2020\/04\/15\/uninstall-office-365-and-install-office-2016\/","title":{"rendered":"Uninstall Office 365 and install Office 2016"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" style=\"float: left; margin: 0px 10px 0px 0px; display: inline\" src=\"https:\/\/www.borncity.com\/blog\/wp-content\/uploads\/2012\/07\/Office1.jpg\" width=\"55\" align=\"left\" height=\"60\">[<a href=\"https:\/\/www.borncity.com\/blog\/2020\/04\/12\/office-365-deinstallieren-und-office-2016-installieren\/\" target=\"_blank\" rel=\"noopener noreferrer\">German<\/a>]On Windows systems where Microsoft Office 365 was installed as a trial version, there are often problems to cleanly uninstall this trial version and then install Microsoft Office 2016 (as an MSI version). Here are some hints what you can do. <\/p>\n<p><!--more--><\/p>\n<h3>The problem: Office 365 cannot be completely uninstalled<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" alt=\"\" src=\"https:\/\/vg08.met.vgwort.de\/na\/3220adcc01e3448898306cd7062325e3\" width=\"1\" height=\"1\">On some Windows systems, a trial version of Microsoft Office 365 is pre-installed. It appears that you are having trouble uninstalling this preinstalled version of Office 365. I had already addressed this issue in April 2018 in the blog post <a href=\"https:\/\/borncity.com\/win\/?p=14065\">Office 365 can't be uninstalled completely<\/a>. Within this article I reported a case, where an affected user was forced to reinstall an OEM system without Office 365 trials to solve this issue. Within the blog post I outlined other approaches to remove an Office 365 install.<\/p>\n<h3>Uninstall Office 365 and install Office 2016<\/h3>\n<p>After reading my old (German) blog post about how to uninstall Office 365, German blog reader CW contacted us some time ago and sent me a mail describing his solution for uninstalling Office 365 and then installing Office 2016 &#8211; thanks for that. The reader writes:<\/p>\n<blockquote>\n<p>since I could take appropriate suggestions from your blog,<br \/>here the solution for the following problem: <a href=\"https:\/\/borncity.com\/win\/?p=14065\">Office 365 can't be uninstalled completely<\/a>&nbsp;<\/p>\n<\/blockquote>\n<p>Blog reader Cw had the following situation: A Microsoft Surfac, on which an Office16O365HomePremR_Grace Edition was preinstalled as test\/trial version. But he hat the plan, to install and activate an Office16ProPlusVL_MAK-Edition 64 Bit on his surface using the 64 Bit version of Office 2016 PP via an ISO image<\/p>\n<blockquote>\n<p><strong>Note:<\/strong> Below I used the paths for a German Windows \u2013 so you need to adjust the command paths given below for your Windows. The German folder 'Programme' is 'programs' in an English Windows for instance.<\/p>\n<\/blockquote>\n<p>CW writes that you must perform the following steps in an administrative command prompt (cmd, started as administrator).<\/p>\n<p>1. Install the Office key with the following command:<\/p>\n<p>C:\\WINDOWS\\system32&gt;cscript \"C:\\Programme\\Microsoft<br \/>Office\\Office16\\OSPP.VBS\" \/inpkey:&lt;insert here the key for Office 2016 pp&gt;<\/p>\n<p>2. When you try to activate Office 2016 by using the following command:<\/p>\n<p>C:\\WINDOWS\\system32&gt;cscript \"C:\\Programme\\Microsoft<br \/>Office\\Office16\\OSPP.VBS\" \/act<\/p>\n<p>the following error occurs:<\/p>\n<blockquote>\n<p>Installed product key detected &#8211; attempting to activate the following<br \/>product:<\/p>\n<p>SKU ID: c47456e3-265d-47b6-8ca0-c30abbd0ca36<br \/>LICENSE NAME: Office 16, Office16ProPlusVL_MAK edition<br \/>LICENSE DESCRIPTION: Office 16, RETAIL(MAK) channel<br \/>Last 5 characters of installed product key: &lt;letzter Teil von MS Office<br \/>2016 PP-Key&gt;<br \/>&lt;Product activation successful&gt;<\/p>\n<p>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;<br \/>Installed product key detected &#8211; attempting to activate the following<br \/>product:<br \/>SKU ID: d7279dd0-e175-49fe-a623-8fc2fc00afc4<br \/>LICENSE NAME: Office 16, Office16O365HomePremR_Grace edition<br \/>LICENSE DESCRIPTION: Office 16, RETAIL(Grace) channel<br \/>Last 5 characters of installed product key: KHGM9<br \/>ERROR CODE: 0xC004F017<br \/>ERROR DESCRIPTION: The Software Licensing Service reported that the<br \/>license is not installed.<br \/>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;<\/p>\n<\/blockquote>\n<p>i.e. an attempt is made to activate an Office16O365HomePrem in addition to the Office16ProPlus. But this fails.<\/p>\n<h3>The solution:<\/h3>\n<p>Uninstall the <em>Office16O365HomePrem<\/em> key with the following command<\/p>\n<p>C:\\WINDOWS\\system32&gt;cscript \"C:\\Programme\\Microsoft<br \/>Office\\Office16\\OSPP.VBS\" \/unpkey:KHGM9<\/p>\n<p>&#8230;<\/p>\n<p>This results in the following output:<\/p>\n<p>&#8212;Processing&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8211;<br \/>Uninstalling product key for: Office 16, Office16O365HomePremR_Grace edition<br \/>&lt;Product key uninstall successful&gt;<\/p>\n<p>Then reinstall the actual key (MS Office 2016 PP) with the following command:<\/p>\n<p>C:\\WINDOWS\\system32&gt;cscript \"C:\\Programme\\Microsoft<br \/>Office\\Office16\\OSPP.VBS\" \/inpkey:&lt;hier key f\u00fcr Office 2016 pp eintragen&gt;<\/p>\n<p>Afterwards, the actual key (MS Office 2016 PP) must be reactivated with the following command:<\/p>\n<p>C:\\WINDOWS\\system32&gt;cscript \"C:\\Programme\\Microsoft<br \/>Office\\Office16\\OSPP.VBS\" \/act<\/p>\n<p>&#8230;<\/p>\n<p>This results in the following output:<\/p>\n<p>&#8212;Processing&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8211;<br \/>Installed product key detected &#8211; attempting to activate the following<br \/>product:<br \/>SKU ID: c47456e3-265d-47b6-8ca0-c30abbd0ca36<br \/>LICENSE NAME: Office 16, Office16ProPlusVL_MAK edition<br \/>LICENSE DESCRIPTION: Office 16, RETAIL(MAK) channel<br \/>Last 5 characters of installed product key: &lt;letzter Teil von MS Office<br \/>2016 PP-Key&gt;<br \/>&lt;Product activation successful&gt;<br \/>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8211;<\/p>\n<p>The activation can then be checked with the following command:<\/p>\n<p>C:\\WINDOWS\\system32&gt;cscript \"C:\\Programme\\Microsoft<br \/>Office\\Office16\\OSPP.VBS\" \/dstatus<\/p>\n<p>This results in the following output at the command prompt window:<\/p>\n<p>Microsoft (R) Windows Script Host, Version 5.812<br \/>Copyright (C) Microsoft Corporation. Alle Rechte vorbehalten.<\/p>\n<p>&#8212;Processing&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8211;<br \/>PRODUCT ID: 00339-23803-18017-AA850<br \/>SKU ID: c47456e3-265d-47b6-8ca0-c30abbd0ca36<br \/>LICENSE NAME: Office 16, Office16ProPlusVL_MAK edition<br \/>LICENSE DESCRIPTION: Office 16, RETAIL(MAK) channel<br \/>BETA EXPIRATION: 01.01.1601<br \/>LICENSE STATUS:&nbsp; &#8212;LICENSED&#8212;<br \/>Last 5 characters of installed product key: &lt;last part of von MS Office<br \/>2016 PP-Key&gt;<\/p>\n<p>Maybe the information will help someone who is facing the same situation. <\/p>\n<p><strong>Similar articles:<br \/><\/strong><a href=\"https:\/\/borncity.com\/win\/2015\/01\/09\/pitfall-free-office-365-personal-or-university-subscription\/\">Pitfall: Free Office 365 Personal or University subscription<\/a><br \/><a href=\"https:\/\/borncity.com\/win\/2017\/02\/12\/microsofts-obscure-self-service-for-mobile-office-activation\/\">Microsoft's obscure 'Self Service for Mobile' Office activation<\/a><br \/><a href=\"https:\/\/borncity.com\/win\/2017\/02\/10\/office-telephone-activation-is-no-longer-supported-error\/\">Office Telephone activation is no longer supported error<\/a><br \/><a href=\"https:\/\/borncity.com\/win\/?p=14065\">Office 365 can't be uninstalled completely<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>[German]On Windows systems where Microsoft Office 365 was installed as a trial version, there are often problems to cleanly uninstall this trial version and then install Microsoft Office 2016 (as an MSI version). Here are some hints what you can &hellip; <a href=\"https:\/\/borncity.com\/win\/2020\/04\/15\/uninstall-office-365-and-install-office-2016\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11,1547],"tags":[1534,166,280,61],"class_list":["post-14070","post","type-post","status-publish","format-standard","hentry","category-office","category-software","tag-installation","tag-issues","tag-office-2016","tag-office-365"],"_links":{"self":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts\/14070","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/comments?post=14070"}],"version-history":[{"count":0,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts\/14070\/revisions"}],"wp:attachment":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/media?parent=14070"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/categories?post=14070"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/tags?post=14070"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}