{"id":14298,"date":"2020-05-02T00:18:00","date_gmt":"2020-05-01T22:18:00","guid":{"rendered":"http:\/\/159.69.82.204\/win\/?p=14298"},"modified":"2021-11-23T01:39:17","modified_gmt":"2021-11-23T00:39:17","slug":"intel-driver-support-assistant-dsa-streikt-beim-scan","status":"publish","type":"post","link":"https:\/\/borncity.com\/win\/2020\/05\/02\/intel-driver-support-assistant-dsa-streikt-beim-scan\/","title":{"rendered":"Intel Driver Support Assistant (DSA) drops scan error"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" style=\"float: left; margin: 0px 10px 0px 0px; display: inline\" src=\"https:\/\/www.borncity.com\/blog\/wp-content\/uploads\/2013\/03\/winb.jpg\" width=\"58\" align=\"left\" height=\"58\">[<a href=\"https:\/\/www.borncity.com\/blog\/?p=231217\" target=\"_blank\" rel=\"noopener noreferrer\">German<\/a>]A German blog reader recently contacted me by mail and reported issues with the Intel Driver Support Assistant during scanning. I decided to publish a small blog post about it. <\/p>\n<p><!--more--><\/p>\n<h2>The Intel Driver Support Assistant (DSA)<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" alt=\"\" src=\"https:\/\/vg07.met.vgwort.de\/na\/7cc436090fe54cb5bf272002da580a58\" width=\"1\" height=\"1\">The Intel Driver Support Assistant is available for download from Intel on <a href=\"https:\/\/downloadcenter.intel.com\/en\/download\/28425\/Intel-Driver-Support-Assistant\" target=\"_blank\" rel=\"noopener noreferrer\">this web site<\/a> and runs from Windows 7 to Windows 7, with Intel specifying the following as its purpose:<\/p>\n<blockquote>\n<p>The Intel\u00ae Driver &amp; Support Assistant enables you to scan computing devices for the latest drivers available from Intel. This tool has the main interface hosted on Intel's support website and provides a more integrated support experience to users. It has an enhanced detection engine to ensure that customers are given complete and accurate information and a scan frequency option to change from a \"run-once\" tool to a persistent experience that can provide customers with driver updates more quickly.<\/p>\n<\/blockquote>\n<p>The program must be installed on Windows before you can use it. As products supported by the wizard, Intel specifies graphics drivers, wireless networking, Intel\u00ae NUCs and Intel\u00ae Compute Sticks. If you have problems updating Intel\u00ae Driver &amp; Support Wizard to a newer version, try an <a href=\"https:\/\/web.archive.org\/web\/20200527061836\/https:\/\/downloadcenter.intel.com\/de\/download\/29376\/Intel-Driver-Support-Assistant-Uninstaller\" target=\"_blank\" rel=\"noopener noreferrer\">Intel uninstaller<\/a>.&nbsp;&nbsp; <\/p>\n<h2>A reader feedback about issues<\/h2>\n<p>German blog reader Siegfried B. sent me an email complaining about issues with the Intel Driver 6 Support Assistant. He wrote:<\/p>\n<blockquote>\n<p>the Intel Driver 6 Support Assistant probably just got an update to 20.4.17.5. It runs in the background and reports an update. If you click \"check for new drivers\" the default browser opens and the system is scanned. Then you get the error message: \"Unfortunately an error occurred while scanning\".<\/p>\n<\/blockquote>\n<blockquote>\n<p>Up to now the program always ran on Windows 10 without any problems. If you look for the error on Google, it appears again and again, but there is no solution.<\/p>\n<\/blockquote>\n<p>In fact, there are two entries in the Intel forums (according to Google search <a href=\"https:\/\/forums.intel.com\/s\/question\/0D50P00004VnCZ6\/intel-driver-and-support-assistant-stopped-working?language=en_US\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a> in English and <a href=\"https:\/\/forums.intel.com\/s\/question\/0D50P00004ZPkoN\/intel-treiber-und-supportassistent-beim-scannen-ist-leider-ein-fehler-aufgetreten?language=de\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a> in German). There are several users, but I haven't seen a solution. Someone who has an explanation for this scan error or knows a solution. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>[German]A German blog reader recently contacted me by mail and reported issues with the Intel Driver Support Assistant during scanning. I decided to publish a small blog post about it.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[463,1547,2],"tags":[599,47,1544,194],"class_list":["post-14298","post","type-post","status-publish","format-standard","hentry","category-issue","category-software","category-windows","tag-intel","tag-issue","tag-software","tag-windows"],"_links":{"self":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts\/14298","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/comments?post=14298"}],"version-history":[{"count":0,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts\/14298\/revisions"}],"wp:attachment":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/media?parent=14298"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/categories?post=14298"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/tags?post=14298"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}