{"id":19234,"date":"2021-03-10T11:02:22","date_gmt":"2021-03-10T10:02:22","guid":{"rendered":"http:\/\/159.69.82.204\/win\/?p=19234"},"modified":"2023-01-10T10:47:34","modified_gmt":"2023-01-10T09:47:34","slug":"windows-10-2004-20h2-update-kb5000802-verursacht-bsod-beim-drucken-in-win32kfull-sys-zurckgezogen","status":"publish","type":"post","link":"https:\/\/borncity.com\/win\/2021\/03\/10\/windows-10-2004-20h2-update-kb5000802-verursacht-bsod-beim-drucken-in-win32kfull-sys-zurckgezogen\/","title":{"rendered":"Windows 10 Updates KB5000802\/KB5000808 causes BSOD when printing in win32kfull.sys &#8211; pulled?"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" style=\"float: left; margin: 0px 10px 0px 0px; display: inline\" src=\"https:\/\/www.borncity.com\/blog\/wp-content\/uploads\/2015\/01\/win102.jpg\" width=\"58\" align=\"left\" height=\"58\">[<a href=\"https:\/\/www.borncity.com\/blog\/2021\/03\/10\/windows-10-2004-20h2-update-kb5000802-verursacht-bsod-beim-drucken-in-win32kfull-sys-zurckgezogen\/\">German<\/a>]Beware, there are initial reports here on the blog that cumulative updates KB5000802 and KB5000808&nbsp; from March 9, 2021 for Windows 10 (1909 &#8211; 20H2) is causing BlueScreen in win32kfull.sys when printing. <\/p>\n<p><!--more--><\/p>\n<h2>Update KB5000802\/KB5000808 for Windows 10 1909 &#8211; 20H2<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" alt=\"\" src=\"https:\/\/vg09.met.vgwort.de\/na\/5b79887c81ca44569aadf8e6a4c74c4f\" width=\"1\" height=\"1\">I covered a few hours ago the updates for Windows 10 and the Server pendants within my blog post <a href=\"https:\/\/borncity.com\/win\/2021\/03\/10\/patchday-windows-10-updates-9-mrz-2021\/\">Patchday: Windows 10-Updates (March 9, 2021)<\/a>. The description from Microsoft states that these update also fixes the vulnerability CVE-2021-1640. This vulnerability allows elevation of privilege related to print jobs submitted to \"FILE:\" ports. Microsoft patched around this vulnerability back in December 2020.<\/p>\n<p>Microsoft states that after installing Windows update KB5000802 or KB5000808, dated March 9, 2021, print jobs that are in a pending state will remain in the error state before the print spooler service is restarted or the operating system is restarted. There is a tip to manually delete the affected print jobs, and resubmit them to the print queue when the print spooler service is online.<\/p>\n<h2>Are the updates already pulled?<\/h2>\n<p>In the comments to the Germany blog post <a href=\"https:\/\/www.borncity.com\/blog\/2021\/03\/10\/patchday-windows-10-updates-9-mrz-2021\/\" target=\"_blank\" rel=\"noopener\">Patchday: Windows 10-Updates (9. M\u00e4rz 2021)<\/a>, users report that the update is not offered (anymore).&nbsp; <\/p>\n<blockquote>\n<p>The update described here has not yet been offered on my machine. [Still on] version 20H2 Build: 19042.844<\/p>\n<\/blockquote>\n<p>or  <\/p>\n<blockquote>\n<p>Same for me. No KB5000802. Windows 10 version 20H2 remains on 19042.844!<\/p>\n<\/blockquote>\n<p>are typical comments and a user asks if the update <a href=\"https:\/\/support.microsoft.com\/help\/5000802\" target=\"_blank\" rel=\"noopener\">KB5000802<\/a> is already withdrawn. I did a quick search, but so far I haven't found anything &#8211; the KB article for KB5000802 doesn't know anything about it yet and the <a href=\"https:\/\/www.catalog.update.microsoft.com\/Search.aspx?q=KB5000802\" target=\"_blank\" rel=\"noopener\">Microsoft Update Catalog <\/a>also offers the update.&nbsp; <\/p>\n<blockquote>\n<p>In the TensForum I only found the <a href=\"https:\/\/web.archive.org\/web\/20220518164416\/https:\/\/www.tenforums.com\/windows-updates-activation\/175634-error-downloading-cumulative-update-kb5000802.html\" target=\"_blank\" rel=\"noopener\">notes<\/a> that the update does not download or brings errors and the progress bar during the update installation no longer shows percentages. The colleagues from German site Deskmodder had <a href=\"https:\/\/www.deskmodder.de\/blog\/2021\/03\/09\/windows-10-neue-fortschrittsanzeige-ohne-prozente-bei-der-installation-von-updates\/\" target=\"_blank\" rel=\"noopener\">pointed<\/a> out a few days ago that Microsoft (as part of its product optimization) removed the percentages from the progress bar during update installation.<\/p>\n<\/blockquote>\n<h2>Blue Screens when printing in win32kfull.sys <\/h2>\n<p>Users of Windows 10 version 1909, 2004 or 20H2 should urgently activate the update delay for 7 days and I recommend that administrators in managed enterprise environments should not release the march 2021 updates like KB5000802 without extensive tests. I got massive feedback, that these updates are causing blue screens in win32kfull.sys during printing. Its reported for update <a href=\"https:\/\/support.microsoft.com\/help\/5000802\" target=\"_blank\" rel=\"noopener\">KB5000802<\/a> (2004\/20H2)as well for update KB5000808 (v1909). A workaround to test is to uninstall the printer driver and reinstall it, to solve the printing bsod issue. <a href=\"https:\/\/www.borncity.com\/blog\/2021\/03\/10\/patchday-windows-10-updates-9-mrz-2021\/#comment-102113\" target=\"_blank\" rel=\"noopener\">Here is the first message<\/a> from my German blog. <\/p>\n<blockquote>\n<p>We have the problem that after today's updates several W10 (1909,2004,20H2) &#8211; clients go into a BlueScreen when printing especially to Kyocera printers.<\/p>\n<p>win32kfull.sys is probably reported in the BSOD.<\/p>\n<p>Causing update KB5000802 + KB5000808<br \/>After Updateeinstallation and reinstallation of the printer brought then success.<\/p>\n<\/blockquote>\n<p>Now there are now more and more users confirming that behavior in comments within my German blog. Another user <a href=\"https:\/\/www.borncity.com\/blog\/2021\/03\/10\/patchday-windows-10-updates-9-mrz-2021\/#comment-102116\" target=\"_blank\" rel=\"noopener\">reported that<\/a> for a label printer. <\/p>\n<blockquote>\n<p>After the 2021-3 update, a customer had bluescreens (win32kfull.sys) when trying to print on his label printers (Seagull brand). Other printers worked without problems. An update of the printer drivers was the solution.<\/p>\n<\/blockquote>\n<p>Thanks to the commenters, maybe the information will help. <\/p>\n<p><strong>Similar articles:<br \/><\/strong><a href=\"https:\/\/borncity.com\/win\/2021\/03\/03\/microsoft-office-patchday-march-2-2021\/\">Microsoft Office Patchday (March 2, 2021)<\/a><br \/><a href=\"https:\/\/borncity.com\/win\/2021\/03\/10\/microsoft-security-update-summary-march-9-2021\/\">Microsoft Security Update Summary (March 9, 2021)<\/a><br \/><a href=\"https:\/\/borncity.com\/win\/2021\/03\/10\/patchday-windows-10-updates-9-mrz-2021\/\">Patchday: Windows 10-Updates (March 9, 2021)<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>[German]Beware, there are initial reports here on the blog that cumulative updates KB5000802 and KB5000808&nbsp; from March 9, 2021 for Windows 10 (1909 &#8211; 20H2) is causing BlueScreen in win32kfull.sys when printing.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[463,22,2],"tags":[1889,47,2626,892,76],"class_list":["post-19234","post","type-post","status-publish","format-standard","hentry","category-issue","category-update","category-windows","tag-bsod","tag-issue","tag-patchday-3-2021","tag-printing","tag-windows-10"],"_links":{"self":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts\/19234","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/comments?post=19234"}],"version-history":[{"count":0,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts\/19234\/revisions"}],"wp:attachment":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/media?parent=19234"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/categories?post=19234"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/tags?post=19234"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}