{"id":22505,"date":"2021-12-12T00:12:00","date_gmt":"2021-12-11T23:12:00","guid":{"rendered":"http:\/\/159.69.82.204\/win\/?p=22505"},"modified":"2024-10-05T21:36:25","modified_gmt":"2024-10-05T19:36:25","slug":"home-office-berwachung-gefhrdet-vertrauen-und-frdert-fluktuation","status":"publish","type":"post","link":"https:\/\/borncity.com\/win\/2021\/12\/12\/home-office-berwachung-gefhrdet-vertrauen-und-frdert-fluktuation\/","title":{"rendered":"Home office monitoring jeopardizes trust and promotes fluctuation"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" title=\"Recht\" style=\"border-left-width: 0px; border-right-width: 0px; border-bottom-width: 0px; float: left; margin: 0px 10px 0px 0px; display: inline; border-top-width: 0px\" border=\"0\" alt=\"Paragraph\" src=\"https:\/\/www.borncity.com\/blog\/wp-content\/uploads\/2018\/11\/Para.jpg\" width=\"91\" height=\"88\">[<a href=\"https:\/\/www.borncity.com\/blog\/?p=260324\" target=\"_blank\" rel=\"noopener\">German<\/a>]In these times of the coronavirus pandemic, many people are working from home offices. The increase in remote work requires new ways to keep track of employee performance and results. Problem is that if this is only done by counting keystrokes and measuring time at the desk. Unsurprisingly, a VMware study shows that employee monitoring measures can jeopardize trust in the company and increase turnover.<\/p>\n<p><!--more--><\/p>\n<p>VMware had published a study The Virtual Floorplan: New Rules for a New Era of Work. Access is only available after registration &#8211; but I've pulled out the key messages below. The study shows that the increasing performance of employees and the trust that has been built up with the new hybrid work models could be jeopardized by the increasing implementation of remote monitoring measures.  <\/p>\n<p><img decoding=\"async\" title=\"Mit dem Notebook im Internet\" alt=\"Mit dem Notebook im Internet\" src=\"https:\/\/i.imgur.com\/EIqwxFk.jpg\"><br \/>(Source: Caio Resende Pexels Lizense)  <\/p>\n<h2>Companies want more control, employees quit<\/h2>\n<p>The survey was conducted by market research firm Vanson Bourne on behalf of VMware. It shows that 60 percent of German companies have either introduced or are planning to introduce measures to control employee productivity since the shift to hybrid working. These measures include:  <\/p>\n<ul>\n<li>Email monitoring (41%), <\/li>\n<li>collaboration tools (41%) and <\/li>\n<li>Web browsing (30%), and <\/li>\n<li>Video monitoring (30%), <\/li>\n<li>webcams (25%), and <\/li>\n<li>Keylogger software (25%). <\/li>\n<\/ul>\n<p>However, 34% of companies that have already implemented device monitoring and 45% of those currently doing so are seeing increased or even dramatically increased employee turnover. Was to be expected, really. <\/p>\n<h2>Transparency is crucial<\/h2>\n<p>The study results suggest that companies need to strike a delicate balance in finding new ways to evaluate employee performance beyond their respective office presences. From an employee perspective, three-quarters (68%) agree that the shift to a flexible work environment has led to their performance &#8211; and not in traditional metrics like time spent in the office &#8211; being evaluated more by their employers. <\/p>\n<p>In addition, 80% of employees believe that telecommuting technologies have enabled them to work more efficiently than before. 67% of companies needed to develop new ways to measure employee productivity. These companies achieved the new approach to controlling productivity through the use of performance-based solutions, such as regular meetings with managers to discuss workload (50%), the use of new project management software (49%), and the evaluation of output and agreed-upon deliverables (41%).  <\/p>\n<p>But now that immediate employees are not necessarily sitting a few offices away, employers are developing new methods to monitor and quantify employee productivity. Nearly seven in ten employees (47%) recognize that their company has had to develop new ways to monitor productivity as part of the shift to hybrid work arrangements, but transparency remains critical. One-tenth of employees (30%) don't know if their company has implemented systems to monitor productivity on their devices. Ralf Gegg, Head of Sales, End-User Computing Division at VMware, says:  <\/p>\n<blockquote>\n<p>Globally, we are seeing companies permanently shift to hybrid work models where employees don't need to be in the office all the time. Given this shift, employers should proceed with caution when replacing employee presence with monitoring tools. Monitoring and performance are two very different things. \"igital workspace tools allow people to work from anywhere, and our surveys show that employees feel valued and more confident. A lack of transparency, surreptitious measurement and hidden monitoring can quickly erode employee trust and cause talented and motivated employees to prefer to quit in a highly competitive and challenging skills market.<\/p>\n<\/blockquote>\n<p>Employee monitoring is one of many topics covered in <em>The Virtual Floorplan<\/em> study: <\/p>\n<ul>\n<li>Digital tools have created new work (place) groups that employees use. The consolidation of hybrid working has led to a new form of office space &#8211; a \"virtual floorplan\" based more on shared affinity, unifying goals and values than on physical proximity. The virtual floor plan brings new rules as well as new success factors for employees, managers and teams (see infographic).&nbsp;\n<li>We have entered a new era of transparency and trust. With less centralized control and face-to-face interaction, transparency and trust are emerging as critical qualities that leaders must embrace to move their companies forward and unite in a hybrid world (see infographic).&nbsp;\n<li>Security is a team sport. The virtual workplace brings with it myriad freedoms for employees &#8211; and just as many security risks for IT. With less direct control over applications, devices and networks, IT is navigating a new paradigm in which security is a team sport (see infographic).<\/li>\n<\/ul>\n<h3>Methodology <\/h3>\n<p>The VMware-commissioned survey was conducted in July and August 2021 by independent research firm Vanson Bourne. It surveyed 7,600 people worldwide, including HR, IT and business decision makers and employees in IT, manufacturing, engineering and production, financial services, business and professional services, retail and wholesale, energy, oil\/gas and utilities, distribution and transportation, public health, construction and real estate, public education, telecommunications, consumer services, local government, central government, media, leisure and entertainment, private education, private healthcare, hospitality and others. All organizations surveyed have 500 or more employees worldwide. Countries surveyed include the United Kingdom, France, Germany, Italy, the Netherlands, Russia, Poland, Norway, Spain, Sweden, the United Arab Emirates, Saudi Arabia, the United States, Canada, Japan, Australia, India, China, Singapore and South Korea.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[German]In these times of the coronavirus pandemic, many people are working from home offices. The increase in remote work requires new ways to keep track of employee performance and results. Problem is that if this is only done by counting &hellip; <a href=\"https:\/\/borncity.com\/win\/2021\/12\/12\/home-office-berwachung-gefhrdet-vertrauen-und-frdert-fluktuation\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1319],"tags":[54],"class_list":["post-22505","post","type-post","status-publish","format-standard","hentry","category-general","tag-general"],"_links":{"self":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts\/22505","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/comments?post=22505"}],"version-history":[{"count":4,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts\/22505\/revisions"}],"predecessor-version":[{"id":35855,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts\/22505\/revisions\/35855"}],"wp:attachment":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/media?parent=22505"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/categories?post=22505"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/tags?post=22505"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}