{"id":2760,"date":"2017-05-03T01:53:00","date_gmt":"2017-05-02T23:53:00","guid":{"rendered":"http:\/\/borncity.com\/win\/?p=2760"},"modified":"2020-12-13T07:56:34","modified_gmt":"2020-12-13T06:56:34","slug":"windows-10-update-error-0x80240437","status":"publish","type":"post","link":"https:\/\/borncity.com\/win\/2017\/05\/03\/windows-10-update-error-0x80240437\/","title":{"rendered":"Windows 10: Update error 0x80240437"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" style=\"float: left; margin: 0px 10px 0px 0px; display: inline\" src=\"http:\/\/www.borncity.com\/blog\/wp-content\/uploads\/2015\/01\/win102.jpg\" width=\"58\" align=\"left\" height=\"58\">Some Windows 10 users are receiving an update error 0x80240437 installing an update via Windows Update or using Windows Store to update an app. Here are a few hints how to solve this issue.<\/p>\n<p><!--more--><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" alt=\"\" src=\"https:\/\/ssl-vg03.met.vgwort.de\/na\/9579f6a3693a41a99d1397e0545f8df2\" width=\"1\" height=\"1\">I stumbled upon this error the first time within <a href=\"https:\/\/answers.microsoft.com\/en-us\/windows\/forum\/windows_10-update\/error-code-0x80240437\/b795dc29-6552-40f5-bfb2-a4a3429e72d3\" target=\"_blank\" rel=\"noopener\">this Microsoft Answers forum thread<\/a>. A user wrote, that Windows 10 Version 1703 (Creators Update) terminates update installs with error code 0x80240437.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/i.imgur.com\/fewG1Br.jpg\" width=\"565\" height=\"260\">  <\/p>\n<p>Searching the web leads to the recommendation, to check Windows for system file integrity (as I has shown within blog post <a href=\"https:\/\/borncity.com\/win\/2016\/07\/08\/check-and-repair-windows-system-files-and-component-store\/\">Check and repair Windows system files and component store<\/a>. But this won't work in Windows 10 Version 1703 (see my notes below).  <\/p>\n<h3>What does error 0x80240437 stands for?<\/h3>\n<p>I mentioned some details within <a href=\"https:\/\/answers.microsoft.com\/en-us\/windows\/forum\/windows_10-update\/error-code-0x80240437\/b795dc29-6552-40f5-bfb2-a4a3429e72d3\" target=\"_blank\" rel=\"noopener\">this Microsoft Answers forum thread<\/a>. Error 0x80240437 stands for WU_E_PT_SECURITY_VERIFICATION_FAILURE (see also my blog post <a href=\"https:\/\/borncity.com\/win\/2016\/11\/29\/windows-how-to-decode-update-0x8024-errors\/\">Windows: How to decode update 0x8024\u2026. errors<\/a>). There is a problem with authorization of update service. Maybe Windows component store is damaged, maybe something else is broken.  <\/p>\n<h3>Windows 10 V1703: We can't run dism to repair component store<\/h3>\n<p>The best attempt will be, to use the instruction given within the blog post <a href=\"https:\/\/borncity.com\/win\/2016\/07\/08\/check-and-repair-windows-system-files-and-component-store\/\">Check and repair Windows system files and component store<\/a>. Unfortunately, Windows 10 V1703 has been shipped with damaged system files, so dism fails with an error 0x800F081F.  <\/p>\n<p>A possible workaround could be my blog post <a href=\"https:\/\/borncity.com\/win\/2017\/04\/26\/windows-10-v1703-fix-for-dism-error-0x800f081f\/\">Windows 10 V1703: Fix for DISM error 0x800F081F<\/a> to resolve the broken manifest issue. And after the image has been fixed, use dism to repair Windows component store.  <\/p>\n<h3>Reset Windows Update store<\/h3>\n<p>If a check and repair of Windows component store doesn't help, try to reset Windows component store. Many users will us Microsofts Windows Update trouble shooter <em>latestwu.diagcab<\/em> (see <a href=\"https:\/\/borncity.com\/win\/2016\/12\/28\/windows-10-new-update-troubleshooter-app-and-site\/\">Windows 10: New update troubleshooter app and site<\/a>). If that didn't work, try the steps below:  <\/p>\n<p>1. Open an administrative command prompt window (enter <em>cmd <\/em>in search box and use context menu command <em>Run as administrator<\/em>).  <\/p>\n<p>2. Execute the commands listed below.<\/p>\n<p>net stop wuauserv<br \/>net stop cryptSvc<br \/>net stop bits<\/p>\n<p>The rename folder <em>C:\\Windows\\SoftwareDistribution<\/em> to <em>SoftwareDistribution.old<\/em> and also folder <em>catroot2 <\/em>to <em>catroot2.old<\/em>. Then restart Windows and try Windows Update again.  <\/p>\n<h3>Take care of your Antivirus software<\/h3>\n<p>Error 0x80240437 can also be caused by wrong date, time or time zone. Also third party firewalls, antivirus products and VPN software has been identified as a root cause.  <\/p>\n<p>Within <a href=\"https:\/\/answers.microsoft.com\/en-us\/windows\/forum\/windows_10-update\/error-code-0x80240437\/b795dc29-6552-40f5-bfb2-a4a3429e72d3\" target=\"_blank\" rel=\"noopener\">this US Microsoft Answers forum thread<\/a> a user reported, that Kaspersky security products may cause this behavior and suggested how to solve the issue.  <\/p>\n<h3>Reset Windows Store<\/h3>\n<p>If error 0x80240437 occurs during app install from Windows Store, try to reset store (cache). Press <em>Windows+R <\/em>and enter <em>wsreset.exe <\/em>into the <em>Run <\/em>dialog box. This clears the Windows Store cache. Also re-registering manifest files via PowerShell has been <a href=\"https:\/\/web.archive.org\/web\/20180905121522\/http:\/\/www.tomshardware.co.uk\/forum\/id-2797267\/windows-store-error-code-0x80240437.html\" target=\"_blank\" rel=\"noopener\">proposed<\/a>, and I read, that network adapter problems has been identified as a root cause.  <\/p>\n<p><strong>Similar articles<br \/><\/strong><a href=\"https:\/\/borncity.com\/win\/2016\/07\/08\/check-and-repair-windows-system-files-and-component-store\/\">Check and repair Windows system files and component store<\/a><br \/><a href=\"https:\/\/borncity.com\/win\/2016\/11\/29\/windows-how-to-decode-update-0x8024-errors\/\">Windows: How to decode update 0x8024\u2026. errors<\/a><br \/><a href=\"https:\/\/borncity.com\/win\/2016\/12\/28\/windows-10-new-update-troubleshooter-app-and-site\/\">Windows 10: New update troubleshooter app and site<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Some Windows 10 users are receiving an update error 0x80240437 installing an update via Windows Update or using Windows Store to update an app. Here are a few hints how to solve this issue.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[22,2],"tags":[808,195,76],"class_list":["post-2760","post","type-post","status-publish","format-standard","hentry","category-update","category-windows","tag-error-0x80240437","tag-update","tag-windows-10"],"_links":{"self":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts\/2760","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/comments?post=2760"}],"version-history":[{"count":0,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts\/2760\/revisions"}],"wp:attachment":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/media?parent=2760"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/categories?post=2760"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/tags?post=2760"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}