{"id":34455,"date":"2024-07-14T00:52:58","date_gmt":"2024-07-13T22:52:58","guid":{"rendered":"http:\/\/159.69.82.204\/win\/?p=34455"},"modified":"2024-07-14T02:24:39","modified_gmt":"2024-07-14T00:24:39","slug":"outlook-for-web-owa-emails-duplicated-after-moving-to-folder","status":"publish","type":"post","link":"https:\/\/borncity.com\/win\/2024\/07\/14\/outlook-for-web-owa-emails-duplicated-after-moving-to-folder\/","title":{"rendered":"Outlook Web Access (OWA): Emails duplicated after moving to folder"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" style=\"float: left; margin: 0px 10px 0px 0px; display: inline;\" title=\"Gmail\" src=\"https:\/\/www.borncity.com\/blog\/wp-content\/uploads\/2016\/07\/Mail.jpg\" alt=\"Mail\" width=\"88\" height=\"64\" align=\"left\" border=\"0\" \/>[<a href=\"https:\/\/www.borncity.com\/blog\/2024\/07\/12\/outlook-for-web-owa-e-mails-nach-verschieben-in-ordner-doppelt\/\" target=\"_blank\" rel=\"noopener\">German<\/a>]A small note for administrators whose users are using OutlookWeb Access (OWA) and are now complaining that emails that have been moved to other folders are suddenly appearing there several times. A reader has informed me that Microsoft is aware of the problem and is working on a fix. The fix has been rolled out.<\/p>\n<p><!--more--><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/vg07.met.vgwort.de\/na\/b77eba11f3304743a88bb981cc2e6a29\" alt=\"\" width=\"1\" height=\"1\" \/>MaxM then came across Microsoft's Office 365 admin portal, where Microsoft describes the problem, in the form of the <a href=\"https:\/\/portal.microsoftonline.com\/AdminPortal\/Home#\/servicehealth\/:\/alerts\/EX809748\" target=\"_blank\" rel=\"nofollow noopener\">EX809748<\/a> alert. The entry states:<\/p>\n<blockquote><p>User impact: Users may be unable to move folders in shared mailboxes using Outlook on the web.<\/p>\n<p>Scope of impact: This issue may impact some users who are served through the affected infrastructure and are attempting to move folders in mailboxes using Outlook on the web.<\/p><\/blockquote>\n<p>So exactly the above error, users cannot move folders in shared mailboxes under Outlook Web Access (OWA). Regarding this issue, Microsoft is said to be working to analyze the problem \"&#8230;continuing our efforts to isolate the source of impact, which would help determine our next steps.\" Anyone affected by this issue?<\/p>\n<p>Addendum: The issue seems to be fixed by Microsoft, they wrote:<\/p>\n<blockquote><p>Jul 12, 2024, 6:28 AM GMT+2<\/p>\n<p>The fixed build has finished saturating the affected environments. We've reached out to some affected users to confirm the impact has been remediated.<\/p>\n<p>Root cause: A previously deployed build resulted in an error which, while performing the move operation, instead copies email to the target folder and doesn't remove the item from the source folder.<\/p><\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>[German]A small note for administrators whose users are using OutlookWeb Access (OWA) and are now complaining that emails that have been moved to other folders are suddenly appearing there several times. A reader has informed me that Microsoft is aware &hellip; <a href=\"https:\/\/borncity.com\/win\/2024\/07\/14\/outlook-for-web-owa-emails-duplicated-after-moving-to-folder\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[63,463,1547],"tags":[47,2724],"class_list":["post-34455","post","type-post","status-publish","format-standard","hentry","category-cloud","category-issue","category-software","tag-issue","tag-owa"],"_links":{"self":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts\/34455","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/comments?post=34455"}],"version-history":[{"count":4,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts\/34455\/revisions"}],"predecessor-version":[{"id":34461,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts\/34455\/revisions\/34461"}],"wp:attachment":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/media?parent=34455"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/categories?post=34455"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/tags?post=34455"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}