{"id":3809,"date":"2017-09-21T01:03:00","date_gmt":"2017-09-20T23:03:00","guid":{"rendered":"http:\/\/borncity.com\/win\/?p=3809"},"modified":"2024-10-05T23:26:02","modified_gmt":"2024-10-05T21:26:02","slug":"fix-for-hps-3d-drive-guard-bug-after-microsoft-patchday","status":"publish","type":"post","link":"https:\/\/borncity.com\/win\/2017\/09\/21\/fix-for-hps-3d-drive-guard-bug-after-microsoft-patchday\/","title":{"rendered":"Fix for HP’s 3D Drive Guard-Bug after Microsoft Patchday"},"content":{"rendered":"

[German<\/a>]Since Microsoft's September 2017 patch day there is a second problem on HP systems with Windows 10 version 1703 (besides the black screen bug). The HP 3D Drive Guard is no longer running correctly. Here is some information about the problem and a fix.<\/p>\n

<\/p>\n

\"\"In part 1 (Fix for HP's patchday login black screen issue<\/a>) of my two articles series I discussed the fix for the black screen login screen on HP computers after the September 2017 update on Windows 10 V1703. But there is a second issue with HP's 3D Drive Guard.<\/p>\n

HP 3D Drive Guard is broken after Update<\/h2>\n

HP 3D Drive Guard software is installed on many HP systems. This detects movements of a device, that can be dangerous for the hard disks, and moves the hard disk heads into a parked position if necessary. The Drive Guard protects the hard disk of your computer (only on notebooks).<\/p>\n

But HP 3D Drive Guard is a kind of 'troublemaker', especially under Windows 10. Within this HP forum thread<\/a> filter driver hpdskflt.sys <\/em>is causing a blue screen with stop code 0xc0000428.<\/p>\n

\"HP<\/p>\n

Within this HP forum thread<\/a> a user mentions a missing accelerometer driver in Windows 10 device manager. I found also a German forum post dealing with the fact, that HP 3D DriveGuard was shown as an unknown device in device manager after upgrading from Windows 7\/8.to Windows 10.<\/p>\n

This German HP forum post mentions an issue with 3D Drive Guard after installing Microsoft's September 2017 update in Windows 10. Windows reports during each system start:<\/p>\n

\u201eHP Accelerometer is not supported in this version of Windows. An updated app may be available.\"<\/p><\/blockquote>\n

It seems, that the file accelerometerdll.DLL<\/em> isn't found. Uninstalling and re-installing HP 3D Drive Guards doesn't solved the issue.<\/p>\n

A fix from HP<\/h2>\n

German blog reader Michael Borman (also an external expert in HP's forum) left this comment<\/a> within my German blog, linking to HP's fix sp81920.exe<\/a>. The fix should solve the HP 3D Drive Guard problem after September 2017 patch day.<\/p>\n

I have analyzed the files in the fix (I don't own an HP computer). The patch includes fixes for Windows 7, Windows 8.0\/8.1 and Windows 10, a batch program that checks if 3D Drive Guard is present on the machine and updates the accelerometerdll.DLL<\/em> file, a sys file of the same name, the HPMDPCoInst.dlls<\/em> file and a hpdskflt.sys<\/em> filter driver (all files are from April 28,2017). After installing this fix, HP's 3D Drive Guard should be working again.<\/p>\n

Articles:
\n<\/strong>Fix for HP's patchday login black screen issue<\/a>
\nFix for HP's 3D Drive Guard-Bug after Microsoft Patchday<\/a>
\nWindows 10 V1703: Update KB4043292 for black screen bug<\/a><\/p>\n

Similar articles:<\/strong>
\nMicrosoft Office non-security updates (September 5, 2017)<\/a>
\nMore Microsoft Updates from 08\/29\/2017 and 09\/05\/2017<\/a>
\nMicrosoft September 2017 Patchday Summary<\/a>
\nPatchday September 2017: Updates for Windows 7\/8.1<\/a>
\nWindows 10 Updates September 12, 2017<\/a>
\nMicrosoft Office Security Updates (September 12, 2017)<\/a>
\nUpdate to Adobe Flash 27.0.0.130 and more
\nMore Microsoft Updates (September 12, 2017)<\/a><\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

[German]Since Microsoft's September 2017 patch day there is a second problem on HP systems with Windows 10 version 1703 (besides the black screen bug). The HP 3D Drive Guard is no longer running correctly. Here is some information about the … Continue reading →<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[463,22,2],"tags":[1045,399,414,47,195,951],"class_list":["post-3809","post","type-post","status-publish","format-standard","hentry","category-issue","category-update","category-windows","tag-drive-guard","tag-fix","tag-hp","tag-issue","tag-update","tag-windows-10-version-1703"],"_links":{"self":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts\/3809","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/comments?post=3809"}],"version-history":[{"count":2,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts\/3809\/revisions"}],"predecessor-version":[{"id":36104,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts\/3809\/revisions\/36104"}],"wp:attachment":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/media?parent=3809"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/categories?post=3809"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/tags?post=3809"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}