{"id":39228,"date":"2025-09-09T16:55:20","date_gmt":"2025-09-09T14:55:20","guid":{"rendered":"http:\/\/159.69.82.204\/win\/?p=39228"},"modified":"2025-09-09T16:55:20","modified_gmt":"2025-09-09T14:55:20","slug":"anti-spam-service-blocks-links-in-exchange-online-and-teams","status":"publish","type":"post","link":"https:\/\/borncity.com\/win\/2025\/09\/09\/anti-spam-service-blocks-links-in-exchange-online-and-teams\/","title":{"rendered":"Anti-spam service blocks links in Exchange Online and Teams"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"\" style=\"float: left; margin: 0px 10px 0px 0px; display: inline;\" title=\"Stop - Pixabay\" src=\"https:\/\/www.borncity.com\/blog\/wp-content\/uploads\/2021\/06\/Stop01.jpg\" alt=\"Stop - Pixabay\" width=\"145\" height=\"145\" align=\"left\" \/>[<a href=\"https:\/\/www.borncity.com\/blog\/2025\/09\/09\/anti-spam-service-blockt-links-in-exchange-online-und-teams\/\" target=\"_blank\" rel=\"noopener\">German<\/a>]Since Friday, September 5, 2025, users of Exchange Online and Microsoft Teams have noticed that links can no longer be opened. The cause is Microsoft's anti-spam service, which blocks these links for individual users and even moves emails into quarantine. Microsoft is currently working to resolve this issue.<\/p>\n<p><!--more--><\/p>\n<p>I came across this issue in the following <a href=\"https:\/\/bsky.app\/profile\/bleepingcomputer.com\/post\/3lyftuot7sv24\" target=\"_blank\" rel=\"noopener\">post<\/a> by my colleagues at Bleeping Computer on BlueSky, which they address in <a href=\"https:\/\/www.bleepingcomputer.com\/news\/microsoft\/microsoft-anti-spam-bug-blocks-links-in-exchange-online-teams\/\" target=\"_blank\" rel=\"noopener\">this article<\/a>.<\/p>\n<p><a href=\"https:\/\/bsky.app\/profile\/bleepingcomputer.com\/post\/3lyftuot7sv24\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.borncity.com\/blog\/wp-content\/uploads\/2025\/09\/h87mso2.png\" alt=\"Anti-Spam service blocks links in EO and Teams\" width=\"591\" height=\"616\" \/><\/a><\/p>\n<p>It is reported that Microsoft is working to resolve a known issue. The anti-spam service is incorrectly preventing Exchange Online and Microsoft Teams users from opening URLs. In addition, some of these users' emails are being quarantined. The message should be <em>MO1148487 &#8211; Some users may be blocked from opening URLs in Exchange Online messages and Microsoft Teams<\/em>, which Microsoft describes as follows (<a href=\"https:\/\/mailservices.isc.upenn.edu\/computing\/email\/penno365\/alerts\/ms-incidents.html\" target=\"_blank\" rel=\"noopener\">source<\/a>).<\/p>\n<p><strong>MO1148487 &#8211; Some users may be blocked from opening URLs in Exchange Online messages and Microsoft Teams<\/strong><\/p>\n<table>\n<tbody>\n<tr>\n<th class=\"hright\">Status:<\/th>\n<td>serviceDegradation<\/td>\n<\/tr>\n<tr>\n<th class=\"hright\">Start Time:<\/th>\n<td>Fri Sep 5 09:10:00 2025<\/td>\n<\/tr>\n<tr>\n<th class=\"hright\">End Time:<\/th>\n<td>N\/A<\/td>\n<\/tr>\n<tr>\n<th class=\"hright\">Service:<\/th>\n<td>Microsoft 365 suite<\/td>\n<\/tr>\n<tr>\n<th class=\"hright\">Feature Group:<\/th>\n<td>Portal<\/td>\n<\/tr>\n<tr>\n<th class=\"hright\">Classification:<\/th>\n<td>incident<\/td>\n<\/tr>\n<tr>\n<th class=\"hright\">Last Updated:<\/th>\n<td>Mon Sep 8 20:11:10 2025<\/td>\n<\/tr>\n<tr>\n<th class=\"hright\">Root Cause:<\/th>\n<td>An anti-spam service incorrectly flagged URLs contained within other URLs as potentially malicious, resulting in impact.<\/td>\n<\/tr>\n<tr>\n<th class=\"hright\">Next Update:<\/th>\n<td>Tuesday, September 9, 2025, at 6:00 PM UTC<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\"><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&#8230;<\/p>\n<table class=\"show\">\n<tbody>\n<tr>\n<th class=\"vtop hright\">Time:<\/th>\n<td><b>Next update by<\/b>: Friday, September 5, 2025, at 10:00 PM UTC<\/td>\n<\/tr>\n<tr>\n<th class=\"vtop hright\">Description:<\/th>\n<td><b>Title<\/b>: Some users may be blocked from opening URLs in Exchange Online messages and Microsoft Teams<br \/>\n<b>User impact<\/b>: Users may be blocked from opening URLs in Exchange Online messages and Microsoft Teams.<br \/>\n<b>More info<\/b>: Additionally, admins may receive alerts titled \"A potentially malicious URL click was detected involving one user\"; however, the URLs are confirmed as safe.<br \/>\nSome email messages may also be incorrectly quarantined.<br \/>\n<b>Current status<\/b>: We've identified a new subset of URLs that are impacted and we're working to address the new set and any residual impacted messages. We are confident that a majority of the impact has been resolved, and we're actively addressing lingering impact while we perform our root cause analysis.<br \/>\n<b>Scope of impact<\/b>: Any user receiving email messages or messages within Microsoft Teams containing specific URLs may be affected.<br \/>\n<b>Start time<\/b>: Friday, September 5, 2025, at 1:10 PM UTC<br \/>\n<b>Root cause<\/b>: An anti-spam service incorrectly flagged URLs contained within other URLs as potentially malicious, resulting in impact.<\/td>\n<\/tr>\n<tr>\n<th class=\"vtop hright\">Time:<\/th>\n<td>Fri Sep 5 14:32:07 2025<\/td>\n<\/tr>\n<tr>\n<th class=\"vtop hright\"><\/th>\n<td><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[German]Since Friday, September 5, 2025, users of Exchange Online and Microsoft Teams have noticed that links can no longer be opened. The cause is Microsoft's anti-spam service, which blocks these links for individual users and even moves emails into quarantine. &hellip; <a href=\"https:\/\/borncity.com\/win\/2025\/09\/09\/anti-spam-service-blocks-links-in-exchange-online-and-teams\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[63,463,1547],"tags":[64,2260,166,1413],"class_list":["post-39228","post","type-post","status-publish","format-standard","hentry","category-cloud","category-issue","category-software","tag-cloud","tag-exchange-online","tag-issues","tag-teams"],"_links":{"self":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts\/39228","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/comments?post=39228"}],"version-history":[{"count":1,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts\/39228\/revisions"}],"predecessor-version":[{"id":39229,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts\/39228\/revisions\/39229"}],"wp:attachment":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/media?parent=39228"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/categories?post=39228"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/tags?post=39228"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}