{"id":399,"date":"2015-08-16T05:56:40","date_gmt":"2015-08-16T05:56:40","guid":{"rendered":"http:\/\/borncity.com\/win\/?p=399"},"modified":"2019-04-11T13:12:48","modified_gmt":"2019-04-11T11:12:48","slug":"windows10-upgrade-error-0x8007002c-0x4000d","status":"publish","type":"post","link":"https:\/\/borncity.com\/win\/2015\/08\/16\/windows10-upgrade-error-0x8007002c-0x4000d\/","title":{"rendered":"Windows 10: Upgrade error 0x8007002C-0x4000D"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" style=\"float: left; margin: 0px 10px 0px 0px; display: inline\" alt=\"\" src=\"http:\/\/www.borncity.com\/blog\/wp-content\/uploads\/2015\/01\/win102.jpg\" width=\"58\" align=\"left\" height=\"58\">If the upgrade from a Windows 7\/Windows 8.1 machine to Windows 10 stalls with error 0x8007002C-0x4000D, it seems, that the user has caused this flaw. Here are a few hints.&nbsp;<!--more--><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" alt=\"\" src=\"https:\/\/ssl-vg03.met.vgwort.de\/na\/78a980387ad148feb882c555eab50bcd\" width=\"1\" height=\"1\">It's hard to believe, that this issue still happens to users. Since years, Microsoft and also MVPs or Microsoft Anwers support engineers gave strong advices how to prepare a system before running a Windows upgrade. One major issue is: uninstall your anti virus software (third party and also Microsoft Security Essentials, if installed on current Windows). In case of a third party security software, it is also recommended to execute a \"clean tool\", offered by many AV vendors, to remove all remaining registry entries left from the security program. <\/p>\n<h3>The error 0x8007002C-0x4000D<\/h3>\n<p>Upgrade gets 62% through \"few more things\" before setup stalls and the error message appears: <\/p>\n<blockquote>\n<p>We couldn't install Windows 10<br \/>Error 0x8007002C\u20130x4000D <br \/>The Installation failed in the SECOND_BOOT phase with an error during MIGRATE_DATA <\/p>\n<\/blockquote>\n<p>The machine has rebooted, but during migrating data, setup does a rollback to previous Windows. The reason: A file required isn't found \u2013 in my opinion: because antivirus filter drivers, USB drivers or other system tools blocks disk access.&nbsp; <\/p>\n<h3>And the winner is? Antivirus-Software<\/h3>\n<p>First I got a hint from my German buddy Michael Bormann, who found this issue on a customers system. Investigating the log files showed, that Commodo Internet Security suite was the show stopper. Then I've done a web research and found several other cases. Within this <a href=\"http:\/\/answers.microsoft.com\/en-us\/windows\/forum\/windows_10-windows_install\/upgrading-win10-error-code-0x8007002c-0x4000d\/1f77f5ff-c3d6-4917-a316-4bede74ba7ac?auth=1&amp;rtAction=1438674687240\" target=\"_blank\" rel=\"noopener noreferrer\">Microsoft Answers forum thread<\/a>, somebody was able to upgrade 4 systems, after he uninstalled the antivirus software. Also this <a href=\"http:\/\/answers.microsoft.com\/en-us\/windows\/forum\/windows_7-windows_install\/error-code-0x8007002c-0x4000d\/5bfea242-7236-413d-806b-56345fb3e798\" target=\"_blank\" rel=\"noopener noreferrer\">MS Answers forum tread<\/a> shows AVAST as a show stopper. Also other AntiVirus\/AntiMalware or Firewall security software my be the root cause for this error.<\/p>\n<p>Also I've seen <a href=\"http:\/\/answers.microsoft.com\/en-us\/windows\/forum\/windows_10-windows_install\/we-couldnt-install-windows-10-error-0x8007002c\/4aac7698-2cad-4244-9ee7-3fd4b8d7974e\" target=\"_blank\" rel=\"noopener noreferrer\">a case<\/a>, where file protection software (provided by several vendors) are causing that install issue. If that isn't the case, my MVP colleague Andre Da Costa has addressed this error within <a href=\"http:\/\/answers.microsoft.com\/en-us\/windows\/forum\/windows_10-windows_install\/upgrading-win10-error-code-0x8007002c-0x4000d\/1f77f5ff-c3d6-4917-a316-4bede74ba7ac?auth=1&amp;rtAction=1438674687240\" target=\"_blank\" rel=\"noopener noreferrer\">this US MS Answers-Wiki<\/a> (German edition <a href=\"http:\/\/answers.microsoft.com\/de-de\/windows\/wiki\/windows_10-windows_install\/windows-10-installations-und-upgrade\/1c6f1678-1bbf-4179-9586-41c42014af23\" target=\"_blank\" rel=\"noopener noreferrer\">Windows 10: Installations- und Upgrade-Troubleshooting<\/a>). He recommend to uninstall USB devices and do a clean boot (see <a href=\"http:\/\/support.microsoft.com\/kb\/929135\" target=\"_blank\" rel=\"noopener noreferrer\">http:\/\/support.microsoft.com\/kb\/929135<\/a>). <\/p>\n<p><a href=\"http:\/\/answers.microsoft.com\/en-us\/insider\/forum\/insider_wintp-insider_install\/updating-to-10122-error-0x8007002c-0x4000d\/8da38e0a-dcb6-4954-9e20-d80f4e790cb0\" target=\"_blank\" rel=\"noopener noreferrer\">Here<\/a> somebody has emptied Update cache to fix the error in Windows 10 Technical Preview. <\/p>\n<h3>If that doesn't help \u2013 try a log file analysis<\/h3>\n<p>If the hints given above doesn't help, try to analyze the log files created during setup. All log files are collected in hidden folders:<\/p>\n<p>$Windows.~BT\\sources\\Panther <br \/>$Windows.~BT\\sources\\Rollback <\/p>\n<p>Folder <em>Panther <\/em>contains *.log files, whilst folder <em>Rollback<\/em> contains *.txt files. Just copy these&nbsp; *.log files via explorer to desktop and open it in Windows editor notepad. Then search for the error code. In some cases, some additional hints may be found.<\/p>\n<p><strong>Further reading:<br \/><\/strong><a href=\"https:\/\/borncity.com\/win\/win10-wiki\/\">Win10 Wiki<\/a><br \/><a href=\"https:\/\/borncity.com\/win\/2015\/08\/10\/cumulative-windows-10-update-kb3081424-fails-to-install\/\">Cumulative Windows 10 Update KB3081424 fails to install (Fix)<br \/><\/a><a href=\"https:\/\/borncity.com\/win\/2015\/08\/08\/is-easeus-partition-manager-a-windows10-upgrade-killer\/\">Is EaseUS Partition Master 10.5 a Windows10 upgrade killer?<br \/><\/a><a href=\"https:\/\/borncity.com\/win\/2015\/07\/30\/windows-10-dropping-app-store-error-0x803f7003\/\">Windows 10: Dropping App Store Error 0x803F7003<\/a><\/p>\n<p><a href=\"https:\/\/web.archive.org\/web\/20180313043542\/http:\/\/borncity.com:80\/win\/2015\/07\/29\/windows-10-upgrade-error-80240020\/\">Windows 10: Upgrade error 80240020<br \/><\/a><a href=\"https:\/\/borncity.com\/win\/2015\/08\/08\/windows10-upgrade-error-0x80200013\/\">Windows 10: Upgrade error 0x80200013<br \/><\/a><a href=\"https:\/\/borncity.com\/win\/2015\/07\/31\/windows-10-upgrade-error-0xc1900101-0x20004\/\">Windows 10: Upgrade error 0xC1900101 \u2013 0x20004<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If the upgrade from a Windows 7\/Windows 8.1 machine to Windows 10 stalls with error 0x8007002C-0x4000D, it seems, that the user has caused this flaw. Here are a few hints.&nbsp;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[22,2],"tags":[140,41,76],"class_list":["post-399","post","type-post","status-publish","format-standard","hentry","category-update","category-windows","tag-error-0x8007002c-0x4000d","tag-upgrade","tag-windows-10"],"_links":{"self":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts\/399","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/comments?post=399"}],"version-history":[{"count":0,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts\/399\/revisions"}],"wp:attachment":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/media?parent=399"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/categories?post=399"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/tags?post=399"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}