{"id":410,"date":"2015-08-16T11:11:47","date_gmt":"2015-08-16T11:11:47","guid":{"rendered":"http:\/\/borncity.com\/win\/?p=410"},"modified":"2021-10-09T08:49:37","modified_gmt":"2021-10-09T06:49:37","slug":"windows10-upgrade-error-0xc1900101-020017030017","status":"publish","type":"post","link":"https:\/\/borncity.com\/win\/2015\/08\/16\/windows10-upgrade-error-0xc1900101-020017030017\/","title":{"rendered":"Windows 10: Upgrade error 0xC1900101-0&times;20017\/0x30017"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" style=\"float: left; margin: 0px 10px 0px 0px; display: inline\" alt=\"\" src=\"http:\/\/www.borncity.com\/blog\/wp-content\/uploads\/2015\/01\/win102.jpg\" width=\"58\" align=\"left\" height=\"58\">[<a href=\"http:\/\/www.borncity.com\/blog\/2015\/08\/02\/windows-10-upgrade-error-0xc1900101-020017\/\" target=\"_blank\" rel=\"noopener noreferrer\">German<\/a>]Some users are receiving error 0xC1900101-0\u00d720017 or 0xC1900101-0\u00d730017 during upgrading a Windows 7\/Windows 8.1 machine to Windows 10. Here are a few hints, to overcome this show stopper.&nbsp;<!--more--><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" alt=\"\" src=\"https:\/\/ssl-vg03.met.vgwort.de\/na\/a2a44eca07b040de94cdc6d332307ac9\" width=\"1\" height=\"1\">Users are observing these errors during upgrade from previous Windows versions to Windows 10. <\/p>\n<h3>Try a log file analysis<\/h3>\n<p>To find out, what causes this error code, try to analyze the log files created during setup. All log files are collected in hidden folders:<\/p>\n<p>$Windows.~BT\\sources\\Panther <br \/>$Windows.~BT\\sources\\Rollback <\/p>\n<p>Folder <em>Panther <\/em>contains *.log files, whilst folder <em>Rollback<\/em> contains *.txt files. Just copy these&nbsp; *.log files via explorer to desktop and open it in Windows editor notepad. Then search for the error code. In some cases, some additional hints may be found.<\/p>\n<h3>Troubleshooting Upgrade error 0xC1900101-0\u00d720017<\/h3>\n<p>If a log file analysis doesn't provide any clue about the root cause, you can process the following checks to prevent show stoppers:<\/p>\n<ul>\n<li>Convert your hard disk into a GPT partition scheme (only on UEFI systems) \u2013 see the remark from my MVP colleague Andre da Costa within for this <a href=\"http:\/\/answers.microsoft.com\/en-us\/insider\/wiki\/insider_wintp-insider_install\/how-to-troubleshoot-common-setup-and-stop-errors\/324d5a5f-d658-456c-bb82-b1201f735683\" target=\"_blank\" rel=\"noopener noreferrer\">US-Wiki<\/a>.&nbsp;\n<li>If you've use Truecrypt, encrypt your whole disk and try upgrade again.\n<li>As mentioned in my old (German) <a href=\"http:\/\/www.borncity.com\/blog\/2013\/11\/01\/windows-8-1-upgrade-error-0xc1900101-0x20017\/\" target=\"_blank\" rel=\"noopener noreferrer\">Windows 8.1 blog post<\/a>, remove unused 2nd hard disks.\n<li><a href=\"http:\/\/answers.microsoft.com\/en-us\/windows\/forum\/windows_10-windows_install\/windows-10-installation-error-0xc1900101-0x20017\/5bdf6fe0-11c7-470d-a7ab-fcda4765be24\" target=\"_blank\" rel=\"noopener noreferrer\">Here<\/a> jwbecker mentioned, that SSDs connected to a RAID or other storage controller was the root cause. Plugging it to a SATA controller solved the issue. Also a storage controller O2Micro <a href=\"http:\/\/answers.microsoft.com\/en-us\/windows\/forum\/windows_10-windows_install\/windows-10-installation-error-0xc1900101-0x20017\/5bdf6fe0-11c7-470d-a7ab-fcda4765be24?page=5\" target=\"_blank\" rel=\"noopener noreferrer\">was found<\/a> as a show stopper.\n<li><a href=\"http:\/\/answers.microsoft.com\/en-us\/windows\/forum\/windows_10-windows_install\/windows-10-upgrade-from-windows-81-error-code\/e69b0a29-bc22-448b-9f08-dae3c6da80e2\" target=\"_blank\" rel=\"noopener noreferrer\">Here<\/a> is a hint, that this is a hardware specific issue affecting a few Samsung models which are expecting a specific IOCTL to be set on boot. There is no fix for such machines afaik.\n<li>I've seen also reports, where Paragon's Migrate OS to SSD 4.0 was supposed to be the root cause (<a href=\"http:\/\/www.wilderssecurity.com\/threads\/migrate-ssd-w10-cant-upgrade-to-ssd.378535\/\" target=\"_blank\" rel=\"noopener noreferrer\">see<\/a>).\n<li><a href=\"http:\/\/answers.microsoft.com\/en-us\/windows\/forum\/windows_10-windows_install\/windows-10-installation-error-0xc1900101-0x20017\/5bdf6fe0-11c7-470d-a7ab-fcda4765be24?page=4\" target=\"_blank\" rel=\"noopener noreferrer\">Here<\/a> somebody mentioned, that a disabled UEFI boot on a Samsung notebook was the cause.\n<li>Disable netword and Wifi adapters (and use an ISO file created via Media Creation Tool) for upgrade. <a href=\"http:\/\/answers.microsoft.com\/en-us\/windows\/forum\/windows_10-windows_install\/windows-10-installation-error-0xc1900101-0x20017\/5bdf6fe0-11c7-470d-a7ab-fcda4765be24?page=5\" target=\"_blank\" rel=\"noopener noreferrer\">Here<\/a> I found a suggestion to remove a Broadcom WiFi module.&nbsp;\n<li><a href=\"http:\/\/answers.microsoft.com\/en-us\/windows\/forum\/windows_10-windows_install\/pentium-g3258-error-0xc1900101-0x20017\/950d40cd-bb62-4af3-abd2-de76c7d60fb2\" target=\"_blank\" rel=\"noopener noreferrer\">Here<\/a> some guys have to upgrade the BIOS (to disable overclocking, see <a href=\"https:\/\/web.archive.org\/web\/20151025084746\/http:\/\/forum.asrock.com\/forum_posts.asp?TID=517&amp;title=g3258-on-windows-10-8-5-update\" target=\"_blank\" rel=\"noopener noreferrer\">ASRock-forum<\/a>). See also <a href=\"http:\/\/answers.microsoft.com\/en-us\/windows\/forum\/windows_10-windows_install\/windows-10-upgrade-fails-with-0xc1900101-0x20017\/db224756-027e-4a5c-83a8-0c8edd156e55\" target=\"_blank\" rel=\"noopener noreferrer\">this MS Anwers<\/a> thread. It seems that it hits also <a href=\"https:\/\/web.archive.org\/web\/20160826061702\/https:\/\/communities.intel.com\/message\/317692\" target=\"_blank\" rel=\"noopener noreferrer\">Intel Pentium G3258<\/a> \u2013 in this case, <a href=\"http:\/\/answers.microsoft.com\/en-us\/windows\/forum\/windows_10-windows_install\/windows-10-0xc1900101-0x20017\/d599a286-c587-43cc-90c2-cde9dbf08e95\" target=\"_blank\" rel=\"noopener noreferrer\">disabling one core<\/a> could solve the issue.\n<li>On some systems with Intel CPU, it seems that <a href=\"https:\/\/support.microsoft.com\/en-us\/kb\/3064209\" target=\"_blank\" rel=\"noopener noreferrer\">KB3064209<\/a> (an Intel Microcode update issued in June 2015) caused the issue. This update changes <em>C:\\Windows\\system32\\mcupdate_genuineintel.dl<\/em>. <a href=\"http:\/\/answers.microsoft.com\/en-us\/windows\/forum\/windows_10-windows_install\/the-installation-failed-in-the-safeos-phase-with\/54db0c8f-f9f0-4093-b2fe-ad378685686a\" target=\"_blank\" rel=\"noopener noreferrer\">See this MS Answers thread<\/a> to get a workaround for this issue.\n<li>Sometimes resetting the BIOS to&nbsp; optimized defaults <a href=\"http:\/\/answers.microsoft.com\/en-us\/windows\/forum\/windows_10-windows_install\/help-installing-windows-10-0xc1900101-0x20017\/751dfe14-5767-4a56-9729-fe14e68edb7d\" target=\"_blank\" rel=\"noopener noreferrer\">worked<\/a>. I've seen also incidents, where tools like IOBit driver booster or Tuning tools are the root cause for this update error. <\/li>\n<\/ul>\n<p>If the tips given above won't fix the problem, refresh your previous Windows copy and try upgrade again. Also a clean install solved the problem (but there is the activation problem for Upgrade solutions).<\/p>\n<h3>Troubleshooting Upgrade error 0xC1900101-0\u00d720017\/0xC1900101-0\u00d730017<\/h3>\n<p>Microsoft supporters told me: This is a failure to boot into Windows 10 immediately after the WinRE phase. It's typically due to a boot critical 3<sup>rd<\/sup> party driver.&nbsp; Unfortunately, there is nothing very actionable for those hitting this error.&nbsp; About all you can do externally is to make sure all your drivers are up to date, and remove any drivers not absolutely needed. Here a few hint's what I've observed in German MS Anwers forum as show stoppers:<\/p>\n<ul>\n<li>Uninstall your security software (firewall, antivirus software, protect software) and try to run also a clean tool provided by software vendor (to clean remaining filter drivers).\n<li>Uninstall TuneUp, virtual drive software and similar tools \u2013 undo all \"changes\" made by tuning tools.\n<li>Remove all unused devices and deactivate drivers\/devices in device manager.\n<li>Some users are reporting non compatible graphics driver causing this error message. If possible, uninstall your graphic adapter driver and try VGA driver during upgrade.\n<li>Also take care, that the disks are not encrypted (TrueCrypt) and also in proper NTFS-MBR\/GPT-Format.<\/li>\n<\/ul>\n<p>Have also a look into <a href=\"http:\/\/answers.microsoft.com\/en-us\/windows\/forum\/windows_10-windows_install\/upgrading-win10-error-code-0x8007002c-0x4000d\/1f77f5ff-c3d6-4917-a316-4bede74ba7ac?auth=1&amp;rtAction=1438674687240\" target=\"_blank\" rel=\"noopener noreferrer\">this US MS Answers-Wiki<\/a> (German edition <a href=\"http:\/\/answers.microsoft.com\/de-de\/windows\/wiki\/windows_10-windows_install\/windows-10-installations-und-upgrade\/1c6f1678-1bbf-4179-9586-41c42014af23\" target=\"_blank\" rel=\"noopener noreferrer\">Windows 10: Installations- und Upgrade-Troubleshooting<\/a>). <\/p>\n<p>But at the end of the day, some users are stuck with their machines at the old Windows version, because the system isn't ready for Windows 10 upgrade.<\/p>\n<p><strong>Further reading:<br \/><\/strong><a href=\"https:\/\/borncity.com\/win\/win10-wiki\/\">Win10 Wiki<\/a><br \/><a href=\"https:\/\/borncity.com\/win\/2015\/08\/10\/cumulative-windows-10-update-kb3081424-fails-to-install\/\">Cumulative Windows 10 Update KB3081424 fails to install (Fix)<br \/><\/a><a href=\"https:\/\/borncity.com\/win\/2015\/08\/08\/is-easeus-partition-manager-a-windows10-upgrade-killer\/\">Is EaseUS Partition Master 10.5 a Windows10 upgrade killer?<br \/><\/a><a href=\"https:\/\/borncity.com\/win\/2015\/07\/30\/windows-10-dropping-app-store-error-0x803f7003\/\">Windows 10: Dropping App Store Error 0x803F7003<\/a><\/p>\n<p><a href=\"https:\/\/web.archive.org\/web\/20180313043542\/http:\/\/borncity.com:80\/win\/2015\/07\/29\/windows-10-upgrade-error-80240020\/\">Windows 10: Upgrade error 80240020<br \/><\/a><a href=\"https:\/\/borncity.com\/win\/2015\/08\/08\/windows10-upgrade-error-0x80200013\/\">Windows 10: Upgrade error 0x80200013<br \/><\/a><a href=\"https:\/\/borncity.com\/win\/2015\/07\/31\/windows-10-upgrade-error-0xc1900101-0x20004\/\">Windows 10: Upgrade error 0xC1900101 \u2013 0x20004<\/a><br \/><a href=\"https:\/\/borncity.com\/win\/2015\/08\/16\/windows10-upgrade-error-0xc1900101-0x2000a\/\">Windows 10: Upgrade error 0xC1900101-0x2000A<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>[German]Some users are receiving error 0xC1900101-0\u00d720017 or 0xC1900101-0\u00d730017 during upgrading a Windows 7\/Windows 8.1 machine to Windows 10. Here are a few hints, to overcome this show stopper.&nbsp;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[22,2],"tags":[142,76],"class_list":["post-410","post","type-post","status-publish","format-standard","hentry","category-update","category-windows","tag-upgrade-0xc1900101-0x200170x30017","tag-windows-10"],"_links":{"self":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts\/410","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/comments?post=410"}],"version-history":[{"count":0,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/posts\/410\/revisions"}],"wp:attachment":[{"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/media?parent=410"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/categories?post=410"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/borncity.com\/win\/wp-json\/wp\/v2\/tags?post=410"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}