{"id":4407,"date":"2017-12-04T02:46:00","date_gmt":"2017-12-04T01:46:00","guid":{"rendered":"http:\/\/borncity.com\/win\/?p=4407"},"modified":"2024-10-05T23:06:58","modified_gmt":"2024-10-05T21:06:58","slug":"internet-explorer-11-crashes-after-installing-updates","status":"publish","type":"post","link":"https:\/\/borncity.com\/win\/2017\/12\/04\/internet-explorer-11-crashes-after-installing-updates\/","title":{"rendered":"Internet Explorer 11 crashes after installing updates?"},"content":{"rendered":"

[German<\/a>]In connection with the latest Windows updates there is (possibly) a problem with Internet Explorer 11 that can cause crashes. In my opinion, this problem occurs in all versions of Windows and it's available since September 2017 patchday.<\/p>\n

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\"\"I just publish the information within this blog. Perhaps other users can confirm this issue with Internet Explorer. <\/p>\n

The first message about that issue<\/h2>\n

Recently I found a short post from Woody Leonhard at Askwoody.com<\/a>. Woody had received a user mail claiming issues with Internet Explorer 11. <\/p>\n

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Have you heard of or seen an issue with Internet Explorer 11 crashing when the cumulative update for the Win 7 OS KB4048957 is installed? (not the IE patch mind you \u2013 the OS cumulative patch. Weird right?)<\/p>\n<\/blockquote>\n

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We are seeing this on some Windows 7 x64 machines. Uninstalling the patch appears to resolve this as an interim fix. (Obviously not a long term fix as the patch is cumulative \u2013 but helpful workaround to buy time for now.) <\/p>\n

Initial indicators with a case we have open with Microsoft indicates if a registry key is removed this also fixes it (ironically, the removal also causes other issues so not a vector for the fix)<\/p>\n<\/blockquote>\n

I've mentioned this issue within my German blog post November 2017: Patchday-\u00dcberraschungen (WSUS, IE \u2026)<\/a> and have asked my blog readers, it somebody can confirm this. Till now I haven't received a confirmation. <\/p>\n

There has been something with 'Known Issues' \u2026<\/h2>\n

After reading the post at askwoody.com and another post<\/a> about Internet Explorer 11 crashes, in combination with icon font size in Windows 7 and Windows 8.1 I remembered something. Documenting the patchday updates I 've read something about know issues. Searching my blog brought me to the article Windows 10: Updates KB4041688, KB4043961 (10\/17\/2017). I wrote about Update KB4041688 for Windows 10 Anniversary Update (V1607). I mentioned the known issue: <\/p>\n

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Some users who have the text size for icons set to a larger size (using Display Settings<\/strong> in Control Panel) may have issues launching Internet Explorer.<\/p>\n<\/blockquote>\n

Microsoft provides a workaround within the KB article: <\/p>\n

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Reducing the text size for icons to a smaller value or using the Change the size of all items<\/strong> setting should alleviate this issue.<\/p>\n<\/blockquote>\n

Microsoft wrote, that they are working on a solution and intend to ship it with one of the upcoming updates. I've searched the Internet for recent updates and came across the following patches mentions the above IE 11 issue. <\/p>\n