{"id":8464,"date":"2019-01-31T20:13:38","date_gmt":"2019-01-31T19:13:38","guid":{"rendered":"http:\/\/159.69.82.204\/win\/?p=8464"},"modified":"2022-10-09T22:18:05","modified_gmt":"2022-10-09T20:18:05","slug":"windows-update-service-globally-disturbed-01-31-2019","status":"publish","type":"post","link":"https:\/\/borncity.com\/win\/2019\/01\/31\/windows-update-service-globally-disturbed-01-31-2019\/","title":{"rendered":"Windows Update Service globally disturbed? (01\/31\/2019)"},"content":{"rendered":"

[German<\/a>]Currently it seems, that Microsoft's Update Services are globally disturbed. Users around the world are reporting, that Windows Update can't reach Microsoft's update servers. I've a Windows 10 test machine, where I confirmed this issue.<\/p>\n

<\/p>\n

\"\"I stumbled upon this issue during blogging about the Windows Defender update issues (Windows Defender with Update issues (01\/30\/2019)?<\/a> and Windows Defender Update KB4052623 is causing Secure Boot issues (01\/28\/2019)<\/a>). My attempt to verify some things for articles on a Windows 10 V1809 test machine ended with a bad surprise.<\/p>\n

\"Defender<\/a>
\n(Click to zoom<\/a>)<\/p>\n

Windows Defender has not been updated since December 25, 2018 on that machine (well, I doesn't use it on a daily base). The Defender update search, I triggered, fails with the Defender update error -2147012867. I converted the decimal value to a hexadecimal error code (0x80072EFD).<\/p>\n

What does error 0x80072EFD mean?<\/h2>\n

Error code 0x80072EFD helped, because I wrote in 2016 the German blog post Windows Update-Fehler 0x80072EFD<\/a> and in Summer 2018 the blog post Windows 7 Defender won't receive updates (June 2018)<\/a>. Error 0x80072EFD simply stands for ERROR_INTERNET_CANNOT_CONNECT, the server connection could not be established.<\/p>\n

So this is an error pattern that can have many different causes. The problem areas, from antivirus solutions to incorrect time settings, are covered in the blog posts above. I was able to exclude third-party antivirus solutions, checked the time and date, and perform Internet time synchronization – all without success.<\/p>\n

My guess: Either a service is broken or Microsoft has an update server down. Checking the Windows Defender update service showed that it is running. So it might be something with Microsoft's update servers.<\/p>\n

Checking Windows Update?<\/h2>\n

I then tried to start a Windows Update search and I immediately got the following message.<\/p>\n

\"Update-Fehler<\/a>
\n(Click to zoom<\/a>)<\/p>\n

This means: The update service at Microsoft cannot be reached. You may check your Internet connection (which won't help) or just wait and try later.<\/p>\n

\n

progress? pic.twitter.com\/TStHpBkU2o<\/a><\/p>\n

\u2014 Barb Bowman (@barbbowman) 31. Januar 2019<\/a><\/p><\/blockquote>\n