Office-Update KB3085534 fixes OneNote sync bug

A little supplement to Office. Microsoft released the update KB3085534 on May 20, 2019. The update is intended to fix a synchronization error in Microsoft OneNote.


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Update KB3085534 refers to the MSI installation variants of Microsoft Office 2016 (not the click-n-run variants). In the KB article, Microsoft says that the update fixes a ync error in OneNote:

Synchronizing a notebook from OneNote 2016 fails and you receive the following error message:

We're sorry, something went wrong during sync. We'll try again later. (Error code: 0x803D0000)

To fix this issue, you also have to install updates 4461441 and 4464552 together with this update. This update also enables users to get the new Japanese era information. Users can use this update when they don't use Windows Updates to get it. Here are the download links.

  • Download update 3085534 for 32-bit version of Office 2016
  • Download update 3085534 for 64-bit version of Office 2016

The update only requires Office 2016 and requires a restart of the system. For more information, see this KB article.


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