[German]Another curious observation from a blog reader today, asking whether other administrators have ever encountered this. He gets a storage error in his Exchange Online environment because the "disk is full". However, we are talking about a Microsoft cloud offering here, where the person concerned does not have access to the "disk".
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The charm of moving functions to the cloud is that you don't actually have to worry about anything when it comes to the infrastructure. At least that's how it's advertised. The company administrator "only" has to set up their functions such as email accounts and pay their monthly subscription. The fact that you no longer need any know-how in the company and that security can also be outsourced has already turned out to be a fallacy and a marketing ploy. But even when problems occur, the user sometimes looks fooled.
Exchange Online reports lack of storage space
A blog reader is an administrator in a company and is responsible for managing an Exchange Online tenant. The tenant itself has mixed licensing with Business Basic & Standard, Exchange Online P1 and P2, E3 and E5 licenses. So much for these boundary conditions.
The reader contacted me by email because he encountered the error shown in the screenshot above. He tried to change the display name for a mailbox, but this was rejected with an error. The error message states that an Active Directory operation in Outlook.com has failed. The reason is that there is not enough free space on the disk.
However, the administrator cannot view quotas in Exchange Online and wrote to me that he can only view this for the entire tenant. However, the disk usage there is far below the limit of 50 GB. The mailbox is licensed as a shared mailbox (Exchange online Plan 1).
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The reader wrote to me that yesterday he was also unable to open a ticket with Microsoft via Exchange Console because the support page did not finish loading. The question: Has anyone from the readership experienced such an error? Is there anyone who can help with such problems and their experiences?
An administrator has contacted me on Facebook and confirmed the problem on that day. Instead of 100GB, he only had 2GB of memory from 18.9. to 19.9.2024 approx. 5:00 am.
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