[German]On March 5, 2019, Microsoft released several updates for Office 2010. I now have some information that Outlook 2010 can no longer receive e-mail from POP3 e-mail servers.
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I'll post the information here in the blog to find out if there are more people affected.
The Office 2010 updates of March 5, 2019
On March 5, 2019, Microsoft released the following (non-security) updates for Office 2010:
- Update for Microsoft Access 2010 (KB4018363)
- Update for Microsoft Office 2010 (KB4461626)
- Update for Microsoft Office 2010 (KB2589339)
- Update for Microsoft Outlook 2010 (KB4462229)
These updates make changes to the Japanese calendar. I already mentioned in the blog post Microsoft Office Patchday (March 5, 2019) that Microsoft has been trying to patch the Japanese calendar feature for months. Every update caused issues in several Office modules.
The error description for the March 2019 updates
Within my blog post Microsoft Office Patchday (March 5, 2019) I received the following feedback as a reader's comment:
Problems with Office 2010 Updates on 3/5/19; Outlook now having errors:
I am using Windows 7 Professional and Microsoft Office Professional 2010. I have Windows Updates turned on to automatically check for updates, including updates to other Microsoft products, but to let me decide to install them. Windows Update indicated yesterday (3/5/19) that there were 4 important updates for Microsoft Office 2010.
I installed these "4" Microsoft Office 2010 updates on 3/5/19 via Windows Update and Outlook 2010 immediately was no longer able to receive email from my POP3 servers. It still will not (time out error).
I didn't do a thing in Outlook except have it open trying to get my emails. It was working fine, I did the update, and suddenly every attempt to receive emails timed out. I have mutiple Outlook accounts/profiles, and this error happens now in all of them. It started immediately after the update. The first thing I did was restart Outlook. No improvement. I confirmed that the email providers had no issue, double-checked all Outlook and email settings, confirmed I can still get email directly via my provider's web interfaces, etc. Plus the usual stuff, like reboot, try turning off antivirus, check ISP, etc. No luck. It was obvious the problem was created by the update, but I took all the steps to exclude other possible "coincidental" issues.
he affected person runs Microsoft Office 2010 on Windows 10 Pro and uses Outlook 2010 to access POP3 mailboxes. On March 5, 2019, he was offered four important Office 2010 updates, which he let install. Directly after the update installation, Outlook 2010 could no longer access the POP3 mailboxes and retrieve e-mails. The user contacted Microsoft Office Support, who was unable to help him. Microsoft has this article dated March 6, 2019 that reports issues with POP, IMAP, or other accounts and suggests workarounds. Somebody else is affected?
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Have the same problem, had to untick use secure in email account settings, advanced