Microsoft throttles non-essential Office 365 features

[German]Microsoft has announced a reduction in non-essential Office 365 features in response to increased online usage of its cloud solutions. This is to ensure the availability of Office 365.


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Currently, we have a shutdown on public life in Europe – employees should work in their home office whenever possible, due to the corona virus crisis. But this also has unexpected consequences. In view of the coronavirus pandemic, Microsoft is reaching its limits with its Office 365 solution. Microsoft currently offers its colloboration solution MS Teams free of charge. This is pushing the Office 365 services to their limits.

I had addressed within my German blog post Störung: Microsoft Teams rumpelt (16./17.3.2020). Microsoft Teams have had outages on March 16,/17, 2020 in Europe. The service has reached it’s limits. Microsoft says that the problem has been solved, but Redmond takes more drastic steps. In the following tweet Bogdan Popa from Softpedia picks up on the latest development. 

In an announcement on March 16, 2020, Microsoft announced in the Office 365 Admin Message Center that it intends to make adjustments to non-essential Office 365 features. Someone posted the following text on reddit.com

To best support our Microsoft 365 customers worldwide and accommodate new growth and demand during these unprecedented times, we’re making temporary adjustments to select non-essential capabilities. We do not expect these changes to have significant impact on the end users experience but wanted to make you aware. Examples of changes we may make include:

  • how often we check for presence
  • the interval in which we show when the other party is typing
  • video resolution

Microsoft hopes to be able to continue to offer services such as teams for its Microsoft 365 customers with appropriate services. One does not expect any impairment of the respective functions by these adjustments, which probably save bandwidth and computing power. However, these measures are only temporary and are to be reversed later.


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