Skype for Business Online – shuts down on July 31, 2021

Skype[German]A small reminder for administrators and users in the business environment who are still using Skype for Business Online. This service will be shut down as scheduled on July 31, 2021 and then replaced by Microsoft Teams.


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I had already pointed out in August 2020 in the German blog post Skype for Business: In 12 Monaten ist Schluss the end of this service. The plans for the shutdown have been known for some time – Microsoft plans to replace the whole thing with Teams..

To make sure that no one is surprised or caught cold by the shutdown of Skype for Business Online, Microsoft has again pointed out this date in this Techcommunity post. According to this post, most customers have already migrated to Microsoft Teams. Microsoft provides guidance in the post for the remaining customers on how to make the switch.

Skype for Business Online replacement

Skype for Business Online is the service behind Skype that the Skype for Business client accesses to directly handle messenger services such as telephony, video calling, etc. The announcement of the replacement of Skype for Business Online was made in this tech community post

  • Skype for Business Online will be discontinued on July 31, 2021, and after that date, the service will no longer be available. Until then, current Skype for Business Online customers will not experience any changes to the service, and they can continue to add new users as needed.
  • However, starting Sept. 1, 2019, Microsoft will begin integrating all new Office 365 customers directly into Teams, so chat, meetings and calls will happen through that platform.

According to Microsoft, neither Skype Consumer Service nor Skype for Business Server will be affected by this announcement. (via)


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