Citrix about "Perpetual licenses": Customers should rather take out a subscription

Are Citrix customers who still have perpetual licenses run into problems? The manufacturer is now trying to force these customers into a subscription with its "Universal License". In the medium term, customers with perpetual licenses will have a harder time getting updates.


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The Register has taken up the topic in the article At Citrix, 'perpetual licenses' means 'we'd rather move you to a subscription', see also the following tweet.

Citrix has already stopped selling new perpetual licenses to end customers in 2019. Those who own such a license are therefore dependent on the manufacturer maintaining the software products and providing them with security updates. So far, there is also no indication that Citrix will stop maintaining perpetual license products.

But Citrix has announced a new "universal license" that will allow buyers to run its products in the cloud or in an on-premise environment of their choice. The vendor claims this is needed because so many of its customers are running hybrid clouds. It says the new universal license is simpler and more flexible than complicated hybrid licenses. Citrix's own hybrid licenses required users to move some applications to a cloud within a certain time.

Customers who don't want a universal license could soon face the problem of poorer delivery of software updates and technical support because customers with universal licenses will be prioritized.


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