VMware OEM portal offline, customers cannot activate VMware licenses

Stop - Pixabay[German]Is Broadcom starting the "shakeout" of VMware customers? After Broadcom terminated all VMware partners as of February 4, 2024, the OEM portal is now down. However, the VMware OEM portal is required to activate VMware licenses purchased through OEMs. A blog reader has just informed me about this disaster.


VMware OEM portal offline

German blog reader Michael H. just contacted me a few hours ago on Facebook via a private message because he is having problems with VMware licenses. In a message he wrote:

Hello Mr. Born, unfortunately I can't find much about this online, so I wanted to ask you if you or a reader of your blog have the same problems with VMWare. The background is that the OEM portal is down. This means that customers who have purchased VMWare licenses from e.g. HP cannot activate their licenses.

The reader has sent me an excerpt from a Fujitsu support e-mail for my information, in which it says: "We as Fujitsu cannot solve this at the moment. Our legal department has already been called in. As far as we can only urge that this is fixed as soon as possible. The problem is the VMware portal, currently all partners are affected – including HPE, DELL, Lenovo, IBM … etc." The question is whether other VMware users in the readership are also facing this problem?

Broadcom plans to sell parts of VMware

A brief review at this point. At the beginning of December 2023, I mentioned in the blog post Broadcom plans to sell VMware end-user computing and carbon black businesses that Broadcom management wanted to sell its VMware portfolio for end-user computing (which I include the on-premises virtualization solutions).

At the end of December 2023, I announced the next "bad move" in the blog post Contracts for all VMware partners terminated by Broadcom for 2024. On Friday, December 22, 2023, Broadcom terminated all existing contracts with VMware partners (resellers and service providers) as of February 4, 2024. This ends not only the partner program but also the incentive program that was used to incentivize sales. And now there seems to be a problem with the VMware OEM servers, which means that licenses cannot be activated. Or is the activation working for you?

More feedback

After I've posted the German edition of this blog post on Facebook, I received two user comments.


  • User 1: I already had a call with our VM-Ware partner on Tuesday. They told me that there are problems and that the OEMs are currently not even able to issue licenses. Apparently the OEMs have also been encouraged to only sell subscriptions, which they are currently unable to do.
  • The partners are being left completely hanging by Broadcom. There is no information and probably only sparse invitations to the new partner program. I wonder what will come out of it. Or whether Broadcom will now completely destroy Vmware.
    User 2: We have licenses for 5000€ and can't even pull the keys to use VMWare! I hope this is a technical problem, otherwise there will be legal repercussions!

It all doesn't sound very positive.

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One Response to VMware OEM portal offline, customers cannot activate VMware licenses

  1. Carl says:

    Broadcom. the EA of the IT industry .

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