[German]Sometimes Windows 10 refuse a restart during installing an update or a feature upgrade. Instead an error 0x8024a112 will be shown within the settings app. Here are a few details how to solve this issue.
I got this error during Update install
I was facing this error recently during installing Windows 10 Insider Preview Build 15058. After selecting the button Restart now within the Windows Update Settings page I received an error 0x8024a112 and a restart was refused.
I got also a message ‘We’re having trouble restarting to finish the install. Try again in a little while. If you keep seeing this, try searching the web or contacting support for help. This error code might help: (0x8024a112)’
Needless to say, that it didn’t help to try it again ‘in a little while’. Also my blog post Windows: How to decode update 0x8024…. errors wasn’t too helpful, because the error code 0x8024a112 wasn’t documented in the sources I had access to.
The pattern 0x8024axxx merely states that the cause of the error refers to the Automatic Update function of Windows 10, which ran on an error. However, pattern 112 did not make sense because it stands for DISK_FULL – and that did not apply.
My solution to fix update error 0x8024a112
Because Windows Update refuses to restart Windows I opened start menu, select On/off and the Restart in sub menu. This forced Windows 10 to shutdown successfully and reboot afterward.
This is a helpful approach, as hanging processes can be killed with such a restart. if that doesn’t help, you can initiate the Windows restart with holding down also the Shift key. Then Windows boot into the safe mode and you can reboot. This restarts the kernel.
But that wasn’t necessary. After login I went back to Windows Update in Settings app and tried to initiate a restart again. This time I was successful. I guess, that a service has been terminated or another update was waiting for restart and has blocked the restart feature. I’ve seen also cases, where another user already logged in, has caused this issue.