[German]Since the Office updates of late June 2023, users have been complaining that every time they start Outlook, it asks if they want to reopen windows open in the previous session (which do not exist). I have information that this may be a permission issue.
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Outlook asks to open closed windows at each startup
German blog reader Tobias Migge had alerted me recently on Twitter to a problem manifesting itself in his Outlook environment (thanks for that).
- Outlook suddenly asks at every startup if the windows open when closing the last session should be restored.
- The problem is that there are no such windows, so the query is quite nonsensical.
This question can't be turned off either because the area in the options to turn off the behavior is missing. I had reported about this bug in the blog post Outlook startup asks for "re-open windows", options to disable missing. Thomas also presented a registry entry as a fix, because the GUI options to disable are missing. In the blog post Outlook: Microsoft releases workaround for "open window" startup bug I had addressed that Microsoft admitted to the problem, and suggested the workaround I mentioned via registry intervention. However, Microsoft has no real solution.
A reader observation
Now a German blog reader contacted me by mail and reported the following observation:
You had reported several times on the "open window error" when starting Outlook, most recently on 04/08/2023.
I used Outlook 2019 in the 64bit version and was also affected by this error since June.
Last week I had logged out (for a different reason), logged in/out as a different user (with administrator privileges) and then logged back in as a "normal" user.
Since then, the "open window error" has not occurred for me. Updates were not installed during this period according to the log.
This is an indication for me that it is a permission problem.
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