Google Drive users have been complaining about lost files for weeks. At the end of November 2023, Google began investigating reports from such users and described the problem in this support article. It only affected a few users who used "Drive for Desktop (v84.0.0.0 – 84.0.4.0)" for synchronization. There is now a support article Restoring files in Drive for Desktop (version 84.0.0.0 to 84.0.4.0) that describes the methods for restoring files.
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