[German]Microsoft announced this week that two problems with Outlook Classic have been fixed. One is the hangs that occurred when copying via Ctrl+C. In addition, a problem with the GMail account connection has been fixed. I'll pull the two topics into one post.
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Fixed: Outlook hangs when using Ctrl+C
In the past, there was probably the problem in classic Outlook in exotic combinations that marked e-mail sections could lead to hangs or crashes when copied to the clipboard using Ctrl+C. However, this only occurred in very limited scenarios. However, the problem only occurred in very limited scenarios:
- This issue has been reported for Current Channel version 2409 (build 18025.20096) or higher.
- Furthermore, the IME (Input Method Editor) had to be used, which is required for character input in Asian languages.
In other words, it should have affected very few German-speaking Outlook users. The Outlook team has implemented a fix for this issue, which is available in the following channels and builds.
- Beta channel: Version 2501 (Build 18410.15040) – is released
- Current channel preview: Version 2510 (Build 18429.20000) – availability of the builds is linked in the support article can be found under Release Notes Current Channel (Preview)
- Current channel: Version 2501 (Build 18429.20000) – expected availability on 1/27/2025
- Monthly Enterprise Channel: Version 2501 (18429.20000) – expected to be available on March 11, 2025.
Further details can be found in the support article Classic Outlook hangs when using the Copy shortcut.
Fixed: GMail account cannot be added to Outlook
In the support article Unable to add a Gmail account to classic Outlook, Microsoft confirmed on January 7, 2025 that there had been problems when adding a Gmail account to classic Outlook. The user may have been shown one of the following error messages:
"We couldn't log on to the incoming (POP/IMAP) server. Please check your email address and password and try again."
"We weren't able to set up your Google account with IMAP. You may need to make changes to your Gmail settings."
With existing GMail accounts, error messages could occur during synchronization. As of Current Channel version 2412 build 18324.20168, the problem has been resolved and a GMail account should be able to be added to classic Outlook again. Microsoft describes in the support article how to fix the account problem manually if necessary.
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