Data protection incident at erotic store Amorelie (Dec. 2021)

Sicherheit (Pexels, allgemeine Nutzung)[German]The erotic mail order company Amorelie has just informed its customers about a data protection incident. Customer data from orders for seven years had been accessible to unauthorized third parties through a vulnerability frome March up to November 2021. There had allegedly been no misuse. Here is some information on the state of affairs.


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The medium Venus Adult News informed within this article about a data leak at Amorelie. Below is another tweet of a German online magazine.

On November 22, 2021, the retailer has been informed about a security vulnerability in its IT system. From March 5, 2021 till November 22, 2021, unauthorized persons were able to access customer data (from 2013 to May 2020) via a vulnerability. The incident affected order data (names, addresses, e-mail addresses, purchased product, payment method), but not bank and credit card data. The incident was reported to the relevant data protection authority, and there has been no known misuse of the vulnerability to date. The security vulnerability has since been closed.

Affected customers should have received a corresponding information about the security incident from the online shopper. The message states:

Dear AMORELIE lover,

we hope that you and your loved ones are doing well in this still unusual and difficult time for all of us. We at AMORELIE are doing everything we can to continue to supply our customers with our products in order to provide a little diversion from everyday life.

A high degree of transparency towards our customers is also very important for us. We would therefore like to inform you about an IT security vulnerability that we became aware of on November 22, 2021, and which we immediately closed.

What happened?

We would like to say one thing in advance: At the moment, there is no reason for you to worry; so far, there are no indications of a possible data misuse.
On Monday, November 22, 2021, we learned of an IT security vulnerability that could have allowed unauthorized access to data. We were able to close this vulnerability a few minutes after we became aware of it. We immediately reported the incident to the responsible data protection authority.
The incident affected order data (names, addresses, e-mail addresses, purchased product, payment method) of customers as well as address data (names and e-mail addresses) of registered users from 2013 to May 2020. Bank and credit card data were not affected. Unlawful access to this data cannot be completely ruled out at this point in time, but there are currently no indications of possible misuse. Since the IT security gap was closed, unauthorized access to the data is of course no longer possible. Our IT experts are continuing to work at full speed and with the support of an external IT consultancy to clarify the matter.

What should you do?

Since we cannot yet completely rule out unlawful access to the data, we ask you to carefully observe and inform us of any unusual occurrences that may indicate misuse of your data.

What does AMORELIE do to effectively protect your data?

The security of your data is our highest priority and we take this incident very seriously. We are working closely with the responsible data protection authority and an external IT consultancy on the comprehensive clarification. If it turns out that the data has been misused, we will do everything we can together with the authorities to prevent further possible misuse.
We assure you that we take all possible security measures to protect your data effectively. This applies both to the regular review and further improvement of our processes and security standards and, of course, to the ongoing training of our employees.

You have further questions?

We are here for you. If you have any further questions about this incident, you can contact us at any time using our contact form.

We are very sorry about the incident and assure you that the security of your data remains our top priority. Furthermore, we hope that you will remain a member of the AMORELIE Lover Community and that you will continue to enjoy our products and content!

Lots of love – Your AMORELIE Team


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