Microsoft Teams gestört (30.8.2023)

Am heutigen 30. August 2023 gab es zwischen ca. 7:00 Uhr bis ca. 15:00 Uhr eine Störung bei Microsoft Teams, wobei der Peak so irgendwo um 11:00 Uhr am Vormittag vorlag. Auf der Statusseite von Microsoft kann ich aktuell keine Störung mehr erkennen.


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Aber Blog-Leser Andreas P. hat mit den Statusauszug Share: Incident: TM671906, impacted service: Microsoft Teams, impacted feature: TeamsComponents, current status is: Service degradation zum Störung aus dem Administrator-Portal per Mail zukommen lassen (danke dafür). Microsoft schreibt zur Störung:

Published Time: 30.08.2023 11:32:57
Title: Users in the Europe, Middle East, and Africa (EMEA) region may not receive any call notifications in Microsoft Teams
User impact: Users in the EMEA region may not receive any call notifications in Microsoft Teams.
More info: Affected users may also not receive any message notifications or may see stale presence statuses.
Current status: We've identified that a networking component on the affected infrastructure inadvertently contains a code regression, leading to call and message notifications failing. We're rerouting user traffic to alternate infrastructure, to remediate impact.
Scope of impact: Impact is specific to some users who are served through the affected infrastructure in the EMEA region, receiving call and message notifications within Microsoft Teams.
Start time: Wednesday, August 30, 2023, at 7:55 AM UTC
Root cause: A networking component on the affected infrastructure inadvertently contains a code regression, leading to call and message notifications failing.
Next update by: Wednesday, August 30, 2023, at 11:30 AM UTC
Published Time: 30.08.2023 11:08:41
Title: We're looking into a potential problem with Microsoft Teams
User impact: We're checking for potential impact to your users.
Current status: We're investigating a potential issue with Microsoft Teams and checking for impact to your organization. We'll provide an update within 30 minutes.

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Published Time: 30.08.2023 10:03:53
Title: External users may be unable to access SharePoint Online sites and OneDrive for Business content
User impact: External users may be unable to access SharePoint Online sites and OneDrive for Business content.
More info: External users may be receiving errors when attempting to access shared files and content, for example:
"Something went wrong. We're sorry, sign-in isn't working right now. But we're on it! Please try again later."
Current status: While we're continuing to investigate the root cause, we're developing a fix which we will then validate to ensure it will mitigate the impact.
Scope of impact: This issue may impact any external users who are attempting to access shared SharePoint Online sites and OneDrive for Business content.
Next update by: Wednesday, August 30, 2023, at 9:00 PM UTC
Published Time: 30.08.2023 08:45:58
Title: External users may be unable to access SharePoint Online sites and OneDrive for Business content
User impact: External users may be unable to access SharePoint Online sites and OneDrive for Business content.
More info: External users may be receiving errors when attempting to access shared files and content, for example:
"Something went wrong. We're sorry, sign-in isn't working right now. But we're on it! Please try again later."
Current status: We're continuing to review available logs to identify the cause of impact and help determine possible mitigation options.
Scope of impact: This issue could impact any external users who are attempting to access shared SharePoint Online sites and OneDrive for Business content.
Next update by: Wednesday, August 30, 2023, at 10:00 AM UTC
Published Time: 30.08.2023 07:48:34
Title: External users are unable to access SharePoint Online sites and OneDrive for Business content.
User impact: External users are unable to access SharePoint Online sites and OneDrive for Business content.
More info: External users are receiving an error message which reads as follows:
"Something went wrong. We're sorry, sign-in isn't working right now. But we're on it! Please try again later."
Current status: After analyzing the ULS logs, we've identified that a transient error is occurring and are investigating further to identify why the error is occurring.
Scope of impact: Your organization is affected by this event, and external users who are attempting to access SharePoint Online sites and OneDrive for Business content are impacted.
Next update by: Wednesday, August 30, 2023, at 8:00 AM UTC
Published Time: 30.08.2023 06:48:17
Title: External users are unable to access SharePoint Online sites and OneDrive for Business content.
User impact: External users are unable to access SharePoint Online sites and OneDrive for Business content.
More info: External users are receiving an error message which reads as follows:
"Something went wrong. We're sorry, sign-in isn't working right now. But we're on it! Please try again later."
Current status: We're reviewing and analyzing the Unified Logging Service (ULS) logs provided by some affected users so we can isolate the cause of impact and identify our next steps.
Scope of impact: Your organization is affected by this event, and external users who are attempting to access SharePoint Online sites and OneDrive for Business content are impacted.
Next update by: Wednesday, August 30, 2023, at 6:00 AM UTC
Published Time: 30.08.2023 06:24:56
Title: External users are unable to access SharePoint Online sites and OneDrive for Business content.
User impact: External users are unable to access SharePoint Online sites and OneDrive for Business content.
Current status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 30 minutes.


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