[German]Currently there have been again a malfunction at Microsoft 365, which affected individual customers and enterprise users (Xbox etc.). I became aware of the issue via the status messages from Microsoft 365 on Twitter. This ranges from missing Xbox Live login to trouble with Windows 10 with Microsoft account, but is also supposed to affect corporate customers.
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I don't have a lot of information yet because I can't get into the Administrator Dashboard (I'm not in the cloud). But Microsoft365 reported a disruption in their services some time ago. It's caused by an update.
We've identified a recent update that caused networking issues for multiple Microsoft 365 enterprise and consumer services. We've reverted the update and confirmed that services are recovering. More information may be found in MO204472 in the admin dashboard.
— Microsoft 365 Status (@MSFT365Status) February 22, 2020
Business and consumer services are therefore affected by the disruption. The cause of authentication problems was found 2 hours ago and the fix is underway. After about 5 hours Microsoft probably fixed the issue. Here are some snippets of what happens when the Microsoft cloud is 'jammed'.
XBox Live and Games affected
In the consumer sector, games have their problems, as I take from tweets. Someone cannot log in to Minecraft in the following answer.
I couldn't log in to Minecraft! pic.twitter.com/WlKfnIVxEt
— Andre Robitaille (@andre_mke) February 22, 2020
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Logging in to XBox Live also seems to cause problems for individual users – but this can be an individual case.
Can't login to Xbox live…
— Andrew DeFraties (@drewdefraties) February 22, 2020
Games, that depending on the cloud will fail, if the cloud stucks.
The Microsoft Account dependencies
However, a little bit of the dependency on Microsoft accounts becomes visible. So a little as an answer to the 'it doesn't hurt and has no disadvantages' fraction. The following user complains that the login to Hotmail does not work, his account is listed as not existing.
When logging in with hotmail, it states my account doesn't exist. Is this normal? @MSFT365Status
— Gage P. Lucas (@DaIcyMVP) February 22, 2020
Problems with the login to Hotmail are also complained about here. And then I have a special treat: A user 'cries' because he can't activate his Windows 10 Home – no Microsoft accounts could be created for the computer.
Unable to activate Windows 10 Home, nor create a new Microsoft account for a computer I'm setting up. Rather frustrating!
— David Leo Boulton (@davidleoboulton) February 22, 2020
Fits perfectly with my recent article Windows 10: Forced Microsoft Account also in Germany. There are another user here, and here, with the same issue. The new bought Surface Go can't be activated.
Not a good day to try to activate your sister in law's new Surface Go!
— Lucas Baker (@lucasbaker) February 22, 2020
And here a new laptop with Windows 10 Home gekauft can't be used. And here somebody stalled to switch a Windows 10 S to Windows 10 Home. Hey, keep cool, a bit polishing, and the Microsoft Cloud will be back. Here is an overview of affected consumer features.
This issue impacts https://t.co/ZUfyjsZv4k, OneDrive for Consumer, https://t.co/hls5ixOSni, Microsoft To-Do, Skype, Office for the web consumer, Microsoft Whiteboard, and Your Phone. OL204479, OC204480, YC204481, SK204482, WC204483, WB204485, TD204487, and YP204489.
— Microsoft 365 Status (@MSFT365Status) February 22, 2020
To be fair, this week I haven't blogged on Monday, Tuesday, Wednesday, Thursday and Friday about Microsoft Cloud issues. But the dependencies might become visible – imho.
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