Out-of-band update KB5005393 for Windows 10 V1607 printing issues (July 29, 2021)

Update[German]Microsoft has now released the unscheduled update for Windows 10 version 1607 as well as Windows Server 2016 on July 29, 2021. This special update KB5005393 is supposed to fix the printing problem in connection with a SmartCard authentication. Here is a quick overview of this update.


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Printing issues with SmartCard authentication

The Windows 10 security updates released on July 13, 2021 for the regular patchday (see Patchday: Windows 10 Updates (July 13, 2021)) may cause printing issues in certain scenarios. Printing and scanning can fail if these devices use smart card authentication (PIV). 

Microsoft had since confirmed this bug in the support post for cumulative update KB5004237 for Windows 10 version 2004/20H2/21H1. I had reported the details in the blog post Windows 10: July 2021 update may cause printing issues with SmartCard authentication. However, the following Windows platforms were affected:  

  • Client: Windows 10, version 21H1; Windows 10, version 20H2; Windows 10, version 2004; Windows 10, version 1909; Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10 Enterprise LTSC 2016; Windows 10, version 1607; Windows 10 Enterprise 2015 LTSB; Windows 8.1; Windows 7 SP1
  • Server: Windows Server, version 20H2; Windows Server, version 2004; Windows Server, version 1909; Windows Server, version 1809; Windows Server 2019; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1; Windows Server 2008 SP2

Now Microsoft has started to fix this problem with special updates for certain Windows platforms.

Out-of-band update from July 29, 2021

While checking the preview updates for Windows 10 released on July 29, 2021, I noticed that Microsoft has also deployed special update KB5005393 for the following Windows versions:

  • Update KB5005393 for Windows 10 version 1607 (all versions) 
  • Update KB5005393 for Windows Server 1607 (all versions)

The update is only available for download from Microsoft Update Catalog and upgrades the Windows version to build 14393.4532. The update is intended to fix the issue that can occur with printing after installing the July 13, 2021 updates on domain controllers (DC). More information about the problem can be found at KB5005408.


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Windows 10: July 2021 update may cause printing issues with SmartCard authentication
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