Windows 8/8.1: Out-of-band fix for printer issue (July 28, 2021)

Update[German]Microsoft has released the next set of out-of-band updates for Windows 8 Embedded/Server 2012 and Windows 8.1/Server 2012 R2 on July 28, 2021. These updates are supposed to fix the printing issue in connection with SmartCard authentication. Here's a quick overview of the new updates.


Printing issues with SmartCard authentication

The Windows 10 security updates released on the regular patchday on July 13, 2021 (see Patchday: Windows 10 updates (July 13, 2021)) can cause printing issues in certain scenarios. Printing and scanning can fail if these devices use smart card authentication (PIV).

Microsoft had confirmed this bug in the support articles for cumulative update KB5004237 for Windows 10 version 2004/20H2/21H1. I had reported the details in the blog post Windows 10: July 2021 update may cause printing issues with SmartCard authentication. However, the following Windows platforms were affected:

  • Client: Windows 10, version 21H1; Windows 10, version 20H2; Windows 10, version 2004; Windows 10, version 1909; Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10 Enterprise LTSC 2016; Windows 10, version 1607; Windows 10 Enterprise 2015 LTSB; Windows 8.1; Windows 7 SP1
  • Server: Windows Server, version 20H2; Windows Server, version 2004; Windows Server, version 1909; Windows Server, version 1809; Windows Server 2019; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1; Windows Server 2008 SP2

Now Microsoft has started to fix this issue with special updates for specific Windows platforms. On July 27, 2021, there were special updates for Windows 7, Windows Server 2008 SP2, and Windows 10 V1809 (see Out-of-band updates fixes Windows printing issues (July 27, 2021)).

More out-of-band updates from July 28, 2021

Blog reader EP pointed out in this comment that out-of-band updates has been released on July 27, 2021 to fix the printing issues (thanks for that). Microsoft has provided additional updates for the following Windows versions:

  • Update KB5005391 for Windows 8.1 and Windows Server 2012 R2
  • Update KB5005389 for Windows 8 Embedded Standard and Windows Server 2012

All updates are intended to fix the problem that may occur with printing after installing the July 13, 2021 updates on domain controllers (DC). The download is available via Microsoft Update Catalog (links can be found in the KB articles). To install the Windows 8.1 or Windows Server 2012 R2 updates, Microsoft recommends installing the latest SSU update for the Windows version in question (see ADV990001). For more information about the issue, see KB5005408.


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Windows 10 updates (July 13, 2021)
Windows 10: July 2021 update may cause printing issues with SmartCard authentication
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