Citrix: FSLogix causes logon and logoff errors

[German]Are there sudden login problems or errors when logging out of a session under Citrix VDI? If FSLogix is used and it uses cloud cache locations for profiles or ODFC containers along with App Layering Elastic Layers, this may be the cause.


Advertising

I came across the following tweet from Carl Stalhood over the weekend where he addressed a known issue with Citrix and FSLogix. Citrix has addressed the issue in a support post.

Citrix und FSLogix-Probleme

A login or logout error can occur when FSLogix Cloud uses cache locations for profile or ODFC containers along with App Layering Elastic Layers. A pop-up screen indicates login errors and a frozen logout screen indicates logout errors. The FSLogix log files, which are located in

c:/ProgramData/FSLogix/Logs/Profile/Profile-YYYYMMDD.log

also show the following error message for login errors: "ERROR:00000005 Access is denied" error at various points during the login attempt. In the support article it is suggested as a workaround to use the following folder path:


Advertising

C:\ProgramData\FSLogix\

to exclude from the app layering management. Details may be found within the support article.


Advertising

This entry was posted in issue, Virtualization, Windows and tagged , , . Bookmark the permalink.

Leave a Reply

Your email address will not be published. Required fields are marked *

Note: Please note the rules for commenting on the blog (first comments and linked posts end up in moderation, I release them every few hours, I rigorously delete SEO posts/SPAM).