Windows 10 22H2: Nov. 2023 update KB5032278 causes Sysprep to fail with error 0x80073cf2

Windows[German]Microsoft has acknowledged a problem with Windows 10 22H2 that has been dormant in the systems for several days. The installed update KB5032278, which was rolled out at the end of November 2023, causes the error code 0x80073cf2 to be triggered when the sysprep command is used. A solution will be rolled out at a later date.


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Windows 10 update KB5032278

Update KB5032278 is a preview update for Windows 10 version 22H2 (all versions). The update was released on November 30, 2023 (D-Week) for this Windows version (see also Windows 10 22H2 Preview Update KB5032278 (November 30, 2023)). The patches have since been incorporated into the December 2023 and January 2024 security updates.

Sysprep fails with error 0x80073cf2

Users of Windows 10 22H2 noticed that the error code 0x80073cf2 was thrown when using the System Preparation Tool (Sysprep.exe). Microsoft has added the entry Sysprep might fail after installing updates released November 30, 2023 and later to the Windows release health page in the Known Issues on January 23, 2023. This entry confirms the Sysprep error and states the following:

After installing updates released November 30, 2023 KB5032278 or later, some Windows devices might be unable to complete preparation using System Preparation Tool (Sysprep.exe) due to issues with the status of a Microsoft Edge package. Affected Windows devices will receive a 0x80073cf2 in the setupact.log.

Clients with Windows 10 version 22H2 are affected. The reason for the problems with the system preparation tool (Sysprep.exe) are problems with the status of a Microsoft Edge package. Affected Windows devices receive a 0x80073cf2 in the setupact.log.

Microsoft has so far provided a workaround: To check whether a device is affected by this problem and how to remedy it, the support article KB5034912: Sysprep error 0x80073cf2 after installing the November 30, 2023 updates or later for Windows 10, version 22H2 should be read. Microsoft writes that they are working on a solution and want to fix it in one of the next update releases.


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